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SS contributor login problem

Started by Stockmaan, August 22, 2016, 11:04

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Stockmaan

Today I can't login to my SS contributor profile page (Europe). Others?

Well I try search some images on Costumer page and result is 0 images: "We're sorry, but we were not able to deliver any search results at the moment. Please try again. If the problem continues, please reach out to our customer support."

Wish you best guys!


lucagavagna


Thomas from France

contributor and buyer site down here in France.

Roberto

Roverto

Pauws99

Me too...just waiting for someone to say "They have it under control...don't panic".......but their site has become noticably more flaky over last 2-3 months

JoeClemson

The error page on Chrome gives the message ERR_Connection_Refused. I'm not an IT expert, but that tends to suggest the servers have been set to deny access to everybody, possibly to enable some kind of emergency maintenance. This is just my speculation

gyllens

Same here its been like this all morning.

topol

Yes having problems connecting,m only succeeds about every 10th time. Same seems to apply for the buyer side, which is even worse...

Stockmaan

Quote from: Pauws99 on August 22, 2016, 11:09
Me too...just waiting for someone to say "They have it under control...don't panic".......but their site has become noticably more flaky over last 2-3 months

Yes, after first DoS attack.

akaza

same here :(
hopefully they will fix the map download info too

beketoff

SS contributor's site is still down in Northern Europe as of 12pm CET time.

Dumc


Sebastian Radu

#12
Down in Romania too... And in the last days very pour sales...

Red Dove

Brilliant. First promising Monday morning sales I've had in weeks and the site goes down.

I think I'll just have a bong and be done with.
"There is no particular reason to search for meaning." – William Eggelston

skyfish


lirch

Down for me too. Hope they fix it soon and hopefully sales will come back too...

OM

Contributor log-in down most of the morning in the Netherlands. And no search results available on Shutterstock buyer's site.

Stockmaan

Buyers page works fast and OK now (slovenia, EU).

seawhisper

So it's a global issue. I wonder when they will give any statement. Asked them but no response yet...
"Any sufficiently advanced technology is indistinguishable from magic"

Chichikov


Lanana

Even better here (Serbia). Main site is up, but on spanish!!! Contributors page not working at all (This site can't be reached)

seawhisper

Well they replied, they don't have the estimate but they are working very hard to get it back, so I guess we have a SS day off today. ;)
"Any sufficiently advanced technology is indistinguishable from magic"

dinka

Buyers site is back - at the moment, contributors page isn't working (Austria).
@ Lanana: It's possible to change the language on the main site  ;)

antvlk


Lanana

Quote from: kadinka on August 22, 2016, 12:18
Buyers site is back - at the moment, contributors page isn't working (Austria).
@ Lanana: It's possible to change the language on the main site  ;)

Lol. yes i know, i was just surprised to see it in spanish, out of nowhere, since english is set by default....