Hi ,
I've just noticed that many of my popular pictures have missing keywords. Some of them have only two !!

what !!??

Edit : this appear on buyer page, in catalog manager it seems ok.

Yes I see it too!

* what a crowd of idiots they have running that place!

I have the same problem, most of my popular photos have only few keywords...It can be related with so low sales today!

Same here

I have reported this bug to support, see what happen.

The images are still searchable with all your keywords. Try it. The keywords are just not shown under the thumbnail. So I suppose buyers can still find the images in searches using the keywords which are just not visible. I dont know... I dont have the nerves for this anymore... 

Me too, my best sellers are left with only two or three keywords! 

Of all the dumb bugs SS has on their site this is the worst.

I often click on keywords under images to search for related items or subjects

I have the same

Quote from: baran on February 02, 2017, 06:05
I have the same

I have the same. x2

on SS forum:

https://forums.submit.shutterstock.com/topic/75013-lost-keywords-in-approved-photos/#entry1446826

Quote from: Stockmaan on February 02, 2017, 06:50
on SS forum:

https://forums.submit.shutterstock.com/topic/75013-lost-keywords-in-approved-photos/#entry1446826

They seem to be unable to fix it.

How many things like that are we supposed to accept !?

Looks like their new head of IT should spend more time with his family too.

The keywords aren't shown properly for any image that has sold. I posted what I found here

https://forums.submit.shutterstock.com/topic/75013-lost-keywords-in-approved-photos/?p=1592498

Put testing on head of a client/contributor. Latest trend which does development cheaper.

Quote from: Thomas from France on February 02, 2017, 06:57

Quote from: Stockmaan on February 02, 2017, 06:50
on SS forum:

https://forums.submit.shutterstock.com/topic/75013-lost-keywords-in-approved-photos/#entry1446826

They seem to be unable to fix it.

How many things like that are we supposed to accept !?

Too busy making pointless changes to the earnings table

Wonder why thats why  have been getting sales of ancient stuff thats never sold...who knows!?

Quote from: qunamax on February 01, 2017, 21:36
Me too, my best sellers are left with only two or three keywords! 

Me too though if I do a search on keywords that "aren't there" I can find them so hope buyers can too. Ridiculous from the market leaders and supposedly technology experts.

For many images - I only see a few keywords in Image Gallery Stats or under the image in Earnings By Date.  When I go to edit photo all the keyword are there...  Not sure what to make of it.   

They're back again 

Back to normal here.
Please ss stop playing with ou nerves.

yeah, thanks the Microstock God! So there is someone working there after all....