Got this today:

Dear contributor,

We'd like to inform you that we added credits to your account today after discovering a technical issue that made it necessary to make a positive adjustment to your account.  The underlying issue was limited in nature and has been fully resolved. 

We take our commitments to our contributors very seriously. We sincerely apologize, appreciate your partnership, and look forward to seeing new content contributions from you. If you have any questions, please don't hesitate to  contact our Support team.


Anyone else, or was it just my account?  I have zero idea how much was involved since I don't check my balances that often.

Yes, I just got the email. I'm not sure how much that means? At least it isn't an email from DT saying there has been a refund on your image ...

+29 credits in my case


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No, I just got one too. Unfortunately, I dont know what my balance was, so dont know how much was adjusted. Havent been able to find anything where it says.

Quote from: Liorpt on May 09, 2017, 15:21
+29 credits in my case


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Does it say somewhere in your account?

Quote from: cathyslife on May 09, 2017, 15:22
No, I just got one too. Unfortunately, I dont know what my balance was, so dont know how much was adjusted. Havent been able to find anything where it says.

Nothing for me....YET I hope

Quote from: cathyslife on May 09, 2017, 15:23
Does it say somewhere in your account?

Check "My Credits".

An extra video sale for me.

Quote from: Pauws99 on May 09, 2017, 15:23

Quote from: cathyslife on May 09, 2017, 15:22
No, I just got one too. Unfortunately, I dont know what my balance was, so dont know how much was adjusted. Havent been able to find anything where it says.

Nothing for me....YET I hope

x2

I do not see any difference for the moment.
Probably they gave me $0.00001 more

Quote from: increasingdifficulty on May 09, 2017, 15:26

Quote from: cathyslife on May 09, 2017, 15:23
Does it say somewhere in your account?

Check "My Credits".

An extra video sale for me.

Thanks, found it. Less than a dollar for me, but at least it is to the positive and not a clawback. I'll take it!

$19 for me. That is nice.

Got the same e-mail and checked the "My credits" part, it's almost 10 credits for me, which is nice. I'm not sure when this technical issue occured, but my sales last week were less than usual, so it might be because of this missing credits. Whatever, nice message and apology from them, I'm glad.

Quote from: angelawaye on May 09, 2017, 15:33
$19 for me. That is nice.

Congrats, here +8, happy too

Quote from: increasingdifficulty on May 09, 2017, 15:26

Quote from: cathyslife on May 09, 2017, 15:23
Does it say somewhere in your account?

Check "My Credits".

An extra video sale for me.

Thanks!  I got $23 and change.

positive adjustment here too. Thanks, Fotolia..!

Seems to me like FT are really working hard - in several respects - to take SS's place at the top table.

Quote from: cathyslife on May 09, 2017, 15:23

Quote from: Liorpt on May 09, 2017, 15:21
+29 credits in my case


Sent from my iPhone using Tapatalk

Does it say somewhere in your account?

It showed in the balance, but nothing in sales or statistics


Sent from my iPhone using Tapatalk

+$5 here

I got the mail but no credit were added 

Quote from: lucagavagna on May 09, 2017, 16:30
I got the mail but no credit were added 

Did you check the menu at the left? In the "MY CREDITS" part you can see all of your sales and transactions. It shows the date and says "Positive adjustment" and the credit added too.

53$, nice!

+5 Yay!

Cheers! +23.

Does it mean somebody caught them cheating on contributors and they have to confess that it happened?

Quote from: fieldsphotos on May 09, 2017, 15:19
Got this today:

Dear contributor,

We'd like to inform you that we added credits to your account today after discovering a technical issue that made it necessary to make a positive adjustment to your account.  The underlying issue was limited in nature and has been fully resolved. 

We take our commitments to our contributors very seriously. We sincerely apologize, appreciate your partnership, and look forward to seeing new content contributions from you. If you have any questions, please don't hesitate to  contact our Support team.


Anyone else, or was it just my account?  I have zero idea how much was involved since I don't check my balances that often.

I log in almost every day and couldn't really see what the difference was. Figured they'd charged me too many for something. idk.

Quote from: AnS on May 09, 2017, 16:42

Quote from: lucagavagna on May 09, 2017, 16:30
I got the mail but no credit were added 

Did you check the menu at the left? In the "MY CREDITS" part you can see all of your sales and transactions. It shows the date and says "Positive adjustment" and the credit added too.

Oh, lol. +.28

It all helps I guess.