What I found today might completely destroy Pond5 reputation...
I was trying to find via public search a specific file from my database, while not finding it I did found it on my harddrive... because I thought they might have rejected it or it wasn't properly uploaded. I also had the metadata for the file from Pond5. Which is kinda strange... so I tried searching the file via the contributor uploader. And there it was marked as ONLINE. But, I'm not able to find it in the public search.

So, is Pond5 capping my search results? Must I go through all 15000 files to confirm that all files are visible to buyers? I crap you not this is very depressing.



I'm sure gonna stress out the support about this crap.

"Through" is not keyworded on that footage.

But I tried searching for several other keywords that should have had that video as a result and wasn't able to find it.

Quote from: Video-StockOrg on July 01, 2019, 18:32
So, is Pond5 capping my search results? Must I go through all 15000 files to confirm that all files are visible to buyers? I crap you not this is very depressing.

99.9% more likely a bug, which happens from time to time. I have sorted out a few myself. E-mail them and they will help.

I find 14,936 of your files, and the other cat videos. But not that particular one. Also, as you probably know, it can take 24 hours to index, but I see this file is older.

Quote from: ForrestBrown on July 01, 2019, 18:46
"Through" is not keyworded on that footage.

It doesn't have to be in the keywords.

i searched via filename in contributor uploader. And yes, it has been uploaded about a half a year ago.

Quote from: Video-StockOrg on July 01, 2019, 19:02
i searched via filename in contributor uploader. And yes, it has been uploaded about a half a year ago.

I can find it now. Clearly a database issue/bug right?

They responded that the clips were under "Sensitive use". That * was really vulgar for the curator. 

Haha, ok!

Did you have the "p" word in the tags somewhere?

Well, glad it's been fixed anyway. No capping.

It was in more than just this one missing clip.