PSA. If you have a 2015-2017 mac laptop, you might want to call Apple to see if it is on their list of potential exploding batteries. I called them this morning and I was unlucky enough to be one of those customers. They said it takes the service center a week to fix it. You will be denied boarding planes if you have one of these laptops with you.

Edit: Apple called me back to say they double checked after my call and my laptop is not one of those affected.

Quote from: charged on October 02, 2019, 16:34
PSA. If you have a 2015-2017 mac laptop, you might want to call Apple to see if it is on their list of potential exploding batteries. I called them this morning and I was unlucky enough to be one of those customers. They said it takes the service center a week to fix it. You will be denied boarding planes if you have one of these laptops with you.

Edit: Apple called me back to say they double checked after my call and my laptop is not one of those affected.

I'm happy for you.

But... how does Apple know which laptops are or are not affected? Is it by serial number? I have a 2015 MacBook Pro, so it's important to me too.

Quote from: marthamarks on October 03, 2019, 01:46

Quote from: charged on October 02, 2019, 16:34
PSA. If you have a 2015-2017 mac laptop, you might want to call Apple to see if it is on their list of potential exploding batteries. I called them this morning and I was unlucky enough to be one of those customers. They said it takes the service center a week to fix it. You will be denied boarding planes if you have one of these laptops with you.

Edit: Apple called me back to say they double checked after my call and my laptop is not one of those affected.

I'm happy for you.

But... how does Apple know which laptops are or are not affected? Is it by serial number? I have a 2015 MacBook Pro, so it's important to me too.

Yes serial number

Quote from: charged on October 03, 2019, 03:53

Quote from: marthamarks on October 03, 2019, 01:46

Quote from: charged on October 02, 2019, 16:34
PSA. If you have a 2015-2017 mac laptop, you might want to call Apple to see if it is on their list of potential exploding batteries. I called them this morning and I was unlucky enough to be one of those customers. They said it takes the service center a week to fix it. You will be denied boarding planes if you have one of these laptops with you.

Edit: Apple called me back to say they double checked after my call and my laptop is not one of those affected.

I'm happy for you.

But... how does Apple know which laptops are or are not affected? Is it by serial number? I have a 2015 MacBook Pro, so it's important to me too.

Yes serial number

Thanks for that. I'll check it out.

I think this refers only to the 15inch models

Might be able to check here: https://support.apple.com/15-inch-macbook-pro-battery-recall

Quote from: pixel86 on October 03, 2019, 13:21
Might be able to check here: https://support.apple.com/15-inch-macbook-pro-battery-recall

Will do. Thanks for that link.