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403 error code - how do I contact 123rf ?

Started by Anyka, November 28, 2019, 07:30

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Anyka

Hi all, since this morning I get a 403 error page whenever I try to access the 123rf website (any page).  It's on my desktop PC and my laptop, and it seems to be me, not a worldwide problem.  So can anyone give me the e-mail address to contact support?  Not a web-address, as I won't be able to use it ...   thanks in advance!

Ruud

Same problem here from the Netherlands....

Anyka

Lesson learned ... we should write down support e-mail addresses from all agencies, because once they're down you cannot visit their site and look it up ...  :(

Anyka

Quote from: Ruud on November 28, 2019, 08:27
Same problem here from the Netherlands....


Ruud, I found the solution to the problem :  do not go to nl.123rf, but wipe out the NL in https://www.123rf.com/contributor/earnings.php   You'll get your earnings in English and no error code

Ruud

#4
Thank you very much! I can upload again but uploading via the website now stops at 49%....

Addition: After contacting the support department the problem is fixed and the upload now works normally again!