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Cant log in ESP istock and qhero

Started by grace, March 31, 2020, 07:49

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grace

Hi everyone, I just wonder is it only me cant log in the ESP Istock and qhero. I already reset the password but still cant log in. Thanks

Fyletto


Uncle Pete

Personal problems most likely. I can login fine and doing a check, says last down over a week ago.

https://www.isitdownrightnow.com/esp.gettyimages.com.html

Good Luck
≧◉◡◉≦ <a href=https://www.antique-images.com/> My Vintage and Antique images ( ͡° ͜ʖ ͡°)
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Kasper Ravlo

Hi there Grace and others,

qHero is not down, so I don't understand why you can't log in. If you don't mind emailing us at [email protected], we will get you sorted asap.

Keep safe out there.

Best, Kasper.
Kasper Ravlo
CEO, Qhero.com - Chairman, Arcurs Creative

grace

Hi Kasper Ravlo, I can logged in my istock but i cant log in esp gettyimages and qhero. I want to check my earning on esp and upload photos on qhero..

Kasper Ravlo

Hi, in danger of stating the obvious, there is one thing that sometimes create confusion for our users. When logging onto ESP through qHero the field is case sensitive, which is not the case when logging onto ESP directly. That sometimes leads to users thinking they cannot login. If this doesn't help, I would suggest contacting iStock as there then must be a problem with your account.

Best, Kasper.
Kasper Ravlo
CEO, Qhero.com - Chairman, Arcurs Creative