Thank you for your feedback. 
The answer from istock is still pending.

Quote from: zeljkok on November 22, 2024, 02:40
My payment also arrived today and it was correct amount.  I am in Canada

Canada?

Quote from: synthetick on November 22, 2024, 05:13

Quote from: Orchidpoet on November 22, 2024, 01:43
How do I contact the support?

Here is how to do it in your browser. (There's presumably a similar method in the app). Log into ESP, click on Account Management at the top right, then click on the Contact Us tab, select the Payments category, click Next, select "My payment was MORE/LESS than expected, etc etc, just follow the online instructions and fill in all your details.

Thanks, I did submit a ticket.

But the categories don't fit my situation.

I could only see a deduction of 0.24. But the missing payment is about $20.

Anyway, now I am waiting to hear from Getty.

No answer yet... 

Quote from: Wilm on November 26, 2024, 07:11
No answer yet... 

Response time 2-3 weeks.
But is $15 really a lot of money for a German citizen? 

Quote from: stoker2014 on November 26, 2024, 09:16

Quote from: Wilm on November 26, 2024, 07:11
No answer yet... 

Response time 2-3 weeks.
But is $15 really a lot of money for a German citizen? 

Well, my monthly income from microstock has successively fallen by around $1,300 (on average – before tax) over the years. If the agencies now start to reduce the remaining amount for whatever reason, there will soon be nothing left.

In addition, the cost of living here in Germany has risen noticeably in recent years. You are well aware of some of the reasons for this.

I have nothing to give away.

In this particular case, however, it's a matter of principle.

Quote from: Wilm on November 26, 2024, 10:02

Quote from: stoker2014 on November 26, 2024, 09:16

Quote from: Wilm on November 26, 2024, 07:11
No answer yet... 

Response time 2-3 weeks.
But is $15 really a lot of money for a German citizen? 

Well, my monthly income from microstock has successively fallen by around $1,300 (on average – before tax) over the years. If the agencies now start to reduce the remaining amount for whatever reason, there will soon be nothing left.

In addition, the cost of living here in Germany has risen noticeably in recent years. You are well aware of some of the reasons for this.

I have nothing to give away.

In this particular case, however, it's a matter of principle.

Brutal stats.
I can imagine by looking at your images in your portfolio that you were quite successfull back then around 2014 to 2018.
Now some images are outdated but not the topics.
I think if you would renew your portfolio with the same topics (gardening, interior, etc.) you could raise again your earnings.

Quote from: Wilm on November 26, 2024, 10:02
In this particular case, however, it's a matter of principle.

You have reassured me, because I was already beginning to think that Germans are homeless people and beggars in Germany. 
If it's a matter of principle, then instead of a smiley you need to put a smiley 

I received a reply a few days ago, but it didn't address any particulars. It only said that I had to update my tax form.

I wrote back with the particulars, including that my tax form expiration date would be Dec. 31, 2024, I updated my tax form in mid-November, and, in the Statement, the only deduction was $0.24 which does not match the actual deduction. They haven't responded yet.

Quote from: Andrej.S. on November 26, 2024, 12:52

Quote from: Wilm on November 26, 2024, 10:02

Quote from: stoker2014 on November 26, 2024, 09:16

Quote from: Wilm on November 26, 2024, 07:11
No answer yet... 

Response time 2-3 weeks.
But is $15 really a lot of money for a German citizen? 

Well, my monthly income from microstock has successively fallen by around $1,300 (on average – before tax) over the years. If the agencies now start to reduce the remaining amount for whatever reason, there will soon be nothing left.

In addition, the cost of living here in Germany has risen noticeably in recent years. You are well aware of some of the reasons for this.

I have nothing to give away.

In this particular case, however, it's a matter of principle.

Brutal stats.
I can imagine by looking at your images in your portfolio that you were quite successfull back then around 2014 to 2018.
Now some images are outdated but not the topics.
I think if you would renew your portfolio with the same topics (gardening, interior, etc.) you could raise again your earnings.

Hey Andrej,

What you write is basically correct.

But I have a certain attitude towards microstock. I have no desire to invest time in images that end up earning $10 or 20. Then I can invest my time more wisely in my job. And with the development of the RPD at Microstock and the short lifespan of the images, I lack the motivation to feed the beast.

Quote from: Wilm on November 26, 2024, 18:50

Quote from: Andrej.S. on November 26, 2024, 12:52

Quote from: Wilm on November 26, 2024, 10:02

Quote from: stoker2014 on November 26, 2024, 09:16

Quote from: Wilm on November 26, 2024, 07:11
No answer yet... 

Response time 2-3 weeks.
But is $15 really a lot of money for a German citizen? 

Well, my monthly income from microstock has successively fallen by around $1,300 (on average – before tax) over the years. If the agencies now start to reduce the remaining amount for whatever reason, there will soon be nothing left.

In addition, the cost of living here in Germany has risen noticeably in recent years. You are well aware of some of the reasons for this.

I have nothing to give away.

In this particular case, however, it's a matter of principle.

Brutal stats.
I can imagine by looking at your images in your portfolio that you were quite successfull back then around 2014 to 2018.
Now some images are outdated but not the topics.
I think if you would renew your portfolio with the same topics (gardening, interior, etc.) you could raise again your earnings.

Hey Andrej,

What you write is basically correct.

But I have a certain attitude towards microstock. I have no desire to invest time in images that end up earning $10 or 20. Then I can invest my time more wisely in my job. And with the development of the RPD at Microstock and the short lifespan of the images, I lack the motivation to feed the beast.

Yeah, you're right. But have you tried AI?
This would accelerate your portfolio refreshment by many magnitudes.
Since you are an interior designer anyway, you can generate your ideas quite quickly.

Here are a few examples of the Flux model + AI Upscaler:
https://i.ibb.co/S09Xv2F/Universal-Upscaler-2d5b348c-2d4d-4265-8075-0a51f283fc65.jpg
https://i.ibb.co/P6ykc0W/Universal-Upscaler-b78c69c0-18f5-4766-862f-460c2cd9d34e.jpg

You can retouche minor generation errors very quickly.