Me too.

It was moved up below total earned.

Quote from: Mantis on December 29, 2016, 18:43

It was moved up below total earned.

Oh, on the Financials tab. Thanks.
I liked it in the black bar at the bottom, and got fed up enough that the black bar doesn't always show!
Still, it's not like the old days when there were constant dls.

In general (and I'm not talking only about iStock), do people like to see sales coming in in real time, and find it motivating? Maybe that was only me. 

Not only you I think I check almost every day. Disappointing is no new download reported anything for a week since 23rd. Last sub was longer.

I was waiting until Jan. 1st to download CSV for 2016 and be done with that collection from when we got reporting, which is now going to disappear.

Total Earned black bar, what are you talking about? Oh just disappeared, no more monthly earnings number. Total earnings jumped up over $10 from what it was minutes ago. Looking at stats, no total, just December, 2016: 142 downloads

I hope this is just temporary changes.

Quote from: Mantis on December 29, 2016, 18:43

It was moved up below total earned.

Added: there's a thread over on their forum which has a link where you can see your royalties charts.

I can't find it ShadySue, could you tell me the name of the thread I would find it in please? (Is that allowed?)
It just seems that iStock wants to keep all information secret and tell us nothing.

Quote from: Zalee on December 29, 2016, 20:12

Quote from: ShadySue on December 29, 2016, 18:55

Quote from: Mantis on December 29, 2016, 18:43

It was moved up below total earned.

Added: there's a thread over on their forum which has a link where you can see your royalties charts.

I can't find it ShadySue, could you tell me the name of the thread I would find it in please? (Is that allowed?)
It just seems that iStock wants to keep all information secret and tell us nothing.

Do they still have a forum? They've apparently killed the old one, and I haven't been able to find the new one.

Yes, contributors.gettyimages.com

I found the forum, but couldn't find the thread that contains info about where can I check my earnings.
Sorry, I don't get it, what is the big secret? Why people who have this link can not just post it here?

Quote from: zsooofija on December 30, 2016, 04:12

I found the forum, but couldn't find the thread that contains info about where can I check my earnings.
Sorry, I don't get it, what is the big secret? Why people who have this link can not just post it here?

Thank you, some people seem to like to post how it's over there but send us chasing years of old threads or subjects that are not what we want. I'm making a guess that this is it. Says nothing new will be reported on the old system.

https://contributors.gettyimages.com/forum/default.aspx?g=posts&m=63865#post63865

You will remember we had to sign not to quote posts on the new forum and I'm presuming that also means not sharing links.

That said, there are so few posts over there that finding "Missing my contributor account balance" as a new thread in the Help and Support forum is hardly rocket science - after all, I found it! I can't understand why you would search through "years of old threads" (the new forum isn't that old!) to find info about an issue which only happened yesterday.

To stop anyone posting, if you're not signed into the forum, you can't access the threads. If you're an active contributor there, you should have got info about signing in at the time of the forum change. If not, you'll need to contact their support. There was a specific support address for this, but presumably opening a ticket would eventually get you the info you need.

You will remember we had to sign not to quote posts on the new forum and I'm presuming that also means not sharing links.

http://www.microstockgroup.com/Smileys/default/cheesy.gif

I was asking for a link to see my earnings, not a something that is in the forums (which I know is forbidden to post). Thank you anyways.

Why everything so complicated at istock, beats me. Sometimes I feel like in a maze when navigating that site 

Guys, I've read this thread from the start to the end, but I still do not understand how/where to see the monthly earnings at iStock.

At the 'Financials' tab I see: 'Total Earnings:' and 'Account Balance:'.

Account Balance = December earnings + unpaid November earnings (partner program)

But where are the total earnings for November?

'Payout Report' shows US and non-US sales, but again without monthly earnings breakdown.

Please do not resend that link to contributors.gettyimages.com, I can not log in to that forum anyway.

This is very frustrating. It's becoming increasingly difficult to find even the most basic info about my earnings.

I sure hope the promised "improvements" next year make things more transparent...

This is very frustrating. It's becoming increasingly difficult to find even the most basic info about my earnings.

I sure hope the promised "improvements" next year make things more transparent...

The forum mods don't know either. They just say things like we hope that ESP will solve this. I think what they mean is we need ESP to figure out what Getty will be doing next? 

I can see my monthly total, that's always been my landing page for stats. Total used to be on the bottom bar. What I can't see is why the total went up $10 yesterday? I think I know the answer. All reporting has been stopped, until the new system at Getty is in place. We won't ever be able to see anything on IS in the future.

If you want your old stats for past years, download your CSV files before the IS connection is broken and gone. It's going to all disappear someday. I won't use the word soon. Seems to be something like February?

What a farce. What do we do for the next month or two while Getty takes over? Will we get any daily reports or individual file data?

Quote from: YadaYadaYada on December 30, 2016, 04:55

Quote from: zsooofija on December 30, 2016, 04:12

I found the forum, but couldn't find the thread that contains info about where can I check my earnings.
Sorry, I don't get it, what is the big secret? Why people who have this link can not just post it here?

Thank you, some people seem to like to post how it's over there but send us chasing years of old threads or subjects that are not what we want. I'm making a guess that this is it. Says nothing new will be reported on the old system.

https://contributors.gettyimages.com/forum/default.aspx?g=posts&m=63865#post63865

You will remember we had to sign not to quote posts on the new forum and I'm presuming that also means not sharing links.

That's not what it says and you know it. Forum TOS said not to quote, it doesn't say not to link. I don't know how somebody gets that extreme to say it's the same thing. You say we can't read without being logged in, the link is only for people who can log in. Only approved IS Getty members can read it, no violation.

Just trying to be helpful instead of saying, it's on the forum go hunt through a mess of messages. If you would open your eyes, the reason people say they can't find it, is sometimes we can't. A simple link isn't too much to ask, is it?

https://contributors.gettyimages.com/forum/default.aspx?g=posts&m=63865#post63865