Author Topic: August numbers are out and all I can say is wow. (Read 17626 times)

JetCityImage · « **on:** September 19, 2019, 14:32 »

91 refunds.

Just shaking my head.

Brasilnut · « **Reply #1 on:** September 19, 2019, 14:43 »

Pure disaster. 22cents/download.

Congrats on the Turd of the Month Agency nomination!

Sebastian Radu · « **Reply #2 on:** September 19, 2019, 14:43 »

Quote from: JetCityImage on September 19, 2019, 14:32

91 refunds.

Just shaking my head.

33 refunds also here !!!!! Worst month in the last years (3y +...) !!!!!!!!!

I'm wandering if it's worth it....

Jo Ann Snover · « **Reply #3 on:** September 19, 2019, 14:56 »

I have only a tiny fraction of my portfolio at iStock any more (about 100 images I can't license anywhere else) but I haven't seen negative bars on the earnings chart since Getty switched to ESP.

But even with that tiny portfolio, the geniuses at Canva managed to process two refunds!!

I don't know any more than the PDF statement details, but I find it more than a little odd that in both cases, the earlier sale that was refunded was followed by one for the same image at a lower price - although with in one case months (29 May to 5 Aug) between the two.

I don't know who I loathe more, Getty or Canva

stephano · « **Reply #4 on:** September 19, 2019, 15:01 »

Me too. 45 refunds from -2.23$ to -0.01$. Can't understand that it is possible to get a refund for such small amounts. Looks like I'm a masochist

Uncle Pete · « **Reply #5 on:** September 19, 2019, 15:10 »

Is that what these are? Kind of strange as I haven' seen this before.

-0.07$    2    iStockphoto    PHOTO
-0.07$    2    iStockphoto    PHOTO
-0.25$    2    iStockphoto    PHOTO
-0.60$    12    iStockphoto    PHOTO

So I earned a minus .60 or there were 12 downloads, at .05 which were all returned? What I see is the refunds are more than the credits, which means I'm paying to let people use my images, which is worse than free!

I guess for me, the point of, I'll let the uploads ride and take what I get, has become a liability and I should just close down. I won't miss the $70 a year, but honestly how bad can this get before I say, OK I've had enough abuse and leave a bad relationship.

Something is terribly wrong!

philopenshaw · « **Reply #6 on:** September 19, 2019, 15:14 »

Are you all getting these from Australia? It's canva isn't it?

JustAnImage · « **Reply #7 on:** September 19, 2019, 15:22 »

IStock/Getty is a joke
- 42.8% of my downloads are 'RF image' - all of them from australia
- after refunds total earnings are $3.14

And to make it complete, i got this email from getty:
"We’ve noticed a trend in your account—when uploading files, there appears to be a significant number of duplicates or files that are too similar to each other."
-> Submission limit 50 images a week

A question, maybe someone knows:
Do i get my money, if i close my account and did not reach the payout limit?

Thanks

dino · « **Reply #8 on:** September 19, 2019, 15:24 »

Lots of refunds too! Yes, they seem to be from Australia.

Can someone explain this?
(CALIFORNIA) 0.00 Mar-2019 31-Dec-2018 Fixed Usage Fee iStockphoto

Seen it in many photo stats ... 0.00

RPD 0.12$

avr001 · « **Reply #9 on:** September 19, 2019, 15:29 »

38 refunds

all from Australia
0.32 average this month

Very sad

Jo Ann Snover · « **Reply #10 on:** September 19, 2019, 15:33 »

Quote from: JustAnImage on September 19, 2019, 15:22

...A question, maybe someone knows:
Do i get my money, if i close my account and did not reach the payout limit?

You should check with support (who may or may not reply promptly) but I think you will not. Most of the sites will hang onto money below the payout threshold.

Although (gallows humor) if they keep going at this rate, you'll get enough refunds that you may be able to leave with a zero balance

(Sorry! I know it's not funny that these agencies behave so badly, and it's our money they're playing around with...)

JetCityImage · « **Reply #11 on:** September 19, 2019, 15:34 »

It looks like all the images bought from Australia were purchased for an amount, refunded, and bought at a lower price. Crappy, but not fatal, I guess.

leremy · « **Reply #12 on:** September 19, 2019, 15:41 »

iStock August 2019. Lowest earnings since... maybe in the past 5 years. iStock is the only agency that is steadily declining.

Brasilnut · « **Reply #13 on:** September 19, 2019, 15:44 »

Australia = Canva???

philopenshaw · « **Reply #14 on:** September 19, 2019, 15:47 »

Quote from: Brasilnut on September 19, 2019, 15:44

Australia = Canva???

Seems to be..

Jo Ann Snover · « **Reply #15 on:** September 19, 2019, 15:48 »

Quote from: Brasilnut on September 19, 2019, 15:44

Australia = Canva???

If you download a PDF version of your statement, it'll say specifically what is Canva

JustAnImage · « **Reply #16 on:** September 19, 2019, 15:56 »

Quote from: Jo Ann Snover on September 19, 2019, 15:33

You should check with support (who may or may not reply promptly) but I think you will not. Most of the sites will hang onto money below the payout threshold.

Although (gallows humor) if they keep going at this rate, you'll get enough refunds that you may be able to leave with a zero balance (Sorry! I know it's not funny that these agencies behave so badly, and it's our money they're playing around with...)

Thanks for you answer and no need to say sorry for humor - made me laugh ^^

So i will just let the account where it is and wait until i reach the $100 once - just some month away :-)

tomn · « **Reply #17 on:** September 19, 2019, 15:57 »

Quote from: philopenshaw on September 19, 2019, 15:14

Are you all getting these from Australia? It's canva isn't it?

I got a bunch of refunds as well, from Australia (Partner Portal) and I ended up with around $3.60 for the month. I've never seen anything like this before. What's going on?

llvllagic · « **Reply #18 on:** September 19, 2019, 16:00 »

Quote from: philopenshaw on September 19, 2019, 15:14

Are you all getting these from Australia? It's canva isn't it?

yes. It is Canva from Australia for me too. It looks strange. Never got any negative earnings but last month and this month.

Yakystockero · « **Reply #19 on:** September 19, 2019, 16:15 »

Downloads 690 photos sold RPD 0.06 average , countless refunds, all from Australia! what!!!

In July my rpi was 0.43 !!!

I´m going to write to support immediately ...

ShadySue · « **Reply #20 on:** September 19, 2019, 16:27 »

Quote from: JustAnImage on September 19, 2019, 15:22

A question, maybe someone knows:
Do i get my money, if i close my account and did not reach the payout limit?

Yes, unless they've changed that policy recently.
As Jo Anne said, best check with support.

ShadySue · « **Reply #21 on:** September 19, 2019, 16:37 »

Highest number of sales of the year and two good sales meant August was my second top month of 2019 and better than Aug 18 and (narrowly) Aug 17, meaning it was only my third worst Aug since Aug 2007, when I was only exclusive for half of the month. Woo-hoo.
But it is all dependent on getting some decent-value Getty sales, which isn't usual for me nowadays. And it's only 32% of my best August (2011).

One refund from a sale made in January, not connected to these large numbers of Canva refund/resales. (Via DM, I see I've never made a sale via Canva. Is this a record?)

Slightly curious/worried about these two sales on the same file, on the same day, of a file which hasn't sold since April, and not that often before then:
https://www.dropbox.com/s/huj7bp28ytibmna/dichotomy.jpg?dl=0

tomn · « **Reply #22 on:** September 19, 2019, 16:43 »

Can anyone help me? I want to contact support and ask them a question but I can't seem to find how. I always end up in their faq section.

PhotoBomb · « **Reply #23 on:** September 19, 2019, 16:53 »

I'd really like for someone to explain this to me.

9 Canva Sales netting me .60 each - all on Aug 22

all corresponding with ...

9 Canva refunds costing me -.86 each - all on Aug 14

stephano · « **Reply #24 on:** September 19, 2019, 16:55 »

I quote from Wikipedia about Canva Australia:
'In May 2019, Canva acquired Pexels and Pixabay, two German-based, very prominent and popular free stock photo sites.'

Maybe this is an explanation?

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Author Topic: August numbers are out and all I can say is wow. (Read 17626 times)

JetCityImage

Brasilnut

Sebastian Radu

Jo Ann Snover

stephano

Uncle Pete

philopenshaw

JustAnImage

dino

avr001

Jo Ann Snover

JetCityImage

leremy

Brasilnut

philopenshaw

Jo Ann Snover

JustAnImage

tomn

llvllagic

Yakystockero

ShadySue

ShadySue

tomn

PhotoBomb

stephano

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