Author Topic: Balance above $100, not removed? (Read 8442 times)

Noedelhap · « **on:** June 08, 2015, 12:31 »

I had over $100 in earnings before the end of May, but the amount has not yet been removed from my balance. I thought it was supposed to happen on the 5th day of the month?

ShadySue · « **Reply #1 on:** June 08, 2015, 12:35 »

Posted yesterday by KelvinJay, but no follow-up as of this minute:
"The balances as they stood on the last day of May have not yet been removed from contributor accounts. I'll see if we can get an update from our colleagues in finance, but I'm sure it will happen early next week."
http://www.istockphoto.com/forum_messages.php?threadid=366691&messageid=7105377
SNAFU.
So long as they pay us on time ...

Cesar · « **Reply #2 on:** June 08, 2015, 13:01 »

well, bank want first to get money, we are not important

Noedelhap · « **Reply #3 on:** June 08, 2015, 15:06 »

Quote from: ShadySue on June 08, 2015, 12:35

Posted yesterday by KelvinJay, but no follow-up as of this minute:
"The balances as they stood on the last day of May have not yet been removed from contributor accounts. I'll see if we can get an update from our colleagues in finance, but I'm sure it will happen early next week."
http://www.istockphoto.com/forum_messages.php?threadid=366691&messageid=7105377
SNAFU.
So long as they pay us on time ...

Thanks!

sgoodwin4813 · « **Reply #4 on:** June 08, 2015, 15:42 »

Quote from: Noedelhap on June 08, 2015, 12:31

I had over $100 in earnings before the end of May, but the amount has not yet been removed from my balance. I thought it was supposed to happen on the 5th day of the month?

And you expected iStock computer systems to work efficiently why, exactly? It's iStock - wait a few days and it may (or may not) get sorted out.

Noedelhap · « **Reply #5 on:** June 08, 2015, 16:22 »

Quote from: sgoodwin4813 on June 08, 2015, 15:42

Quote from: Noedelhap on June 08, 2015, 12:31
I had over $100 in earnings before the end of May, but the amount has not yet been removed from my balance. I thought it was supposed to happen on the 5th day of the month?

And you expected iStock computer systems to work efficiently why, exactly?

To the contrary, I'm so wary of them effin' up that I was already starting to worry.

Monty-m-gue · « **Reply #6 on:** June 08, 2015, 16:29 »

Istock. They couldn't organise a piss-up in a brewery.

stock-will-eat-itself · « **Reply #7 on:** June 08, 2015, 16:37 »

You'd hope it's a technical problem and not a cash flow problem.

jjneff · « **Reply #8 on:** June 08, 2015, 17:29 »

Thanks, I posted a question a few days back on this all I got was an site mail that I posted in the wrong forum and no answer to my question. I wrote back and said "My apologies for posting this question in the wrong forum, can you please answer my question?" Still no answer given.

lewis larkin · « **Reply #9 on:** June 08, 2015, 20:05 »

Interestingly, my balance was zapped briefly on or around last Friday (for approximately the correct amount, though I didnt make a note of it). However next day, the balance had reverted to the previous amount.

I did toy with the idea of flagging it to iStock, but decided to do something else, equally futile - I assume the update crashed and the system rolled back and now they are trying to fix whatever went wrong,,,

ShadySue · « **Reply #10 on:** June 09, 2015, 07:24 »

"The automated system that should have run on Friday the 5th didn't run, so the balances that were over $100 on the last day of May will be removed from contributor accounts at a future date. It's shouldn't affect payments at all at the end of this month though. We will post any updates on this issue in this thread."
http://www.istockphoto.com/forum_messages.php?threadid=366691&messageid=7105771

Batman · « **Reply #11 on:** June 11, 2015, 21:26 »

Quote from: ShadySue on June 09, 2015, 07:24

"The automated system that should have run on Friday the 5th didn't run, so the balances that were over $100 on the last day of May will be removed from contributor accounts at a future date. It's shouldn't affect payments at all at the end of this month though. We will post any updates on this issue in this thread."
http://www.istockphoto.com/forum_messages.php?threadid=366691&messageid=7105771

A future date. It's the 11th and we haven't had removed money and they don't pay us for days after that. This is screwed so bad. Big agency can't pay on time or keep track of sales, plus the phantom sales that were brushed off as some software glitch. I'm losing belief in these places.
.

mojaric · « **Reply #12 on:** June 12, 2015, 04:17 »

i've got far more than 100$ blocken in Istock...it's becoming a little bit frustrating

Micky_Mango · « **Reply #13 on:** June 12, 2015, 04:33 »

Quote from: mojaric on June 12, 2015, 04:17

i've got far more than 100$ blocken in Istock...it's becoming a little bit frustrating

You'll be paid on the 25th.

Red On · « **Reply #14 on:** June 12, 2015, 05:40 »

bank interests

Pauws99 · « **Reply #15 on:** June 13, 2015, 00:44 »

My balance has just been reduced and as a bonus by the correct amount

wordplanet · « **Reply #16 on:** June 13, 2015, 01:23 »

I think I'd be more nervous if my balance disappeared without getting paid. Holding my breath 'til it shows up in my account. When they took money back last year without providing any accounting and I just had to take it on faith, I lost faith in their system but assume I may get my $100+ on the 25th of June, though I'm not sure.

PP for May took me over the $100 mark, so not even sure I will get paid until July with their new system. Anyone know? The payment explanation isn't clear on that.

kaboom · « **Reply #17 on:** June 13, 2015, 01:51 »

Quote from: wordplanet on June 13, 2015, 01:23

I think I'd be more nervous if my balance disappeared without getting paid. Holding my breath 'til it shows up in my account. When they took money back last year without providing any accounting and I just had to take it on faith, I lost faith in their system but assume I may get my $100+ on the 25th of June, though I'm not sure.

PP for May took me over the $100 mark, so not even sure I will get paid until July with their new system. Anyone know? The payment explanation isn't clear on that.

If your balance was 100$ or more on the 31th of May, you should receive that sum on the 25th of June. You should see the pending sum under your Payment Report.

If your balance is 100$ or more on the 30th of June, you will receive that sum on the 25th of July (or probably the 24th, because 25th July is Saturday). Supposing you have chosen your payment method.

wordplanet · « **Reply #18 on:** June 13, 2015, 01:56 »

Quote from: kaboom on June 13, 2015, 01:51

Quote from: wordplanet on June 13, 2015, 01:23
I think I'd be more nervous if my balance disappeared without getting paid. Holding my breath 'til it shows up in my account. When they took money back last year without providing any accounting and I just had to take it on faith, I lost faith in their system but assume I may get my $100+ on the 25th of June, though I'm not sure.

PP for May took me over the $100 mark, so not even sure I will get paid until July with their new system. Anyone know? The payment explanation isn't clear on that.

If your balance was 100$ or more on the 31th of May, you should receive that sum on the 25th of June. You should see the pending sum under your Payment Report.

If your balance is 100$ or more on the 30th of June, you will receive that sum on the 25th of July (or probably the 24th, because 25th July is Saturday). Supposing you have chosen your payment method.

That makes sense. My payment method has been the same for years now, only difference is I don't have to request payment. I think I was just under $100 on May 31 and the May PP kicked me over. I just wasn't sure if the May PP would count for May or June, since in the past I just requested payment whenever I noticed I was over $100, it didn't have to be by the end of the month. I filled out the tax interview, so I should be all set with the new system. Thanks.

Pauws99 · « **Reply #19 on:** June 13, 2015, 02:03 »

Kaboom on 24th I admire your optimism

I reckon the Monday after if we are lucky!

kaboom · « **Reply #20 on:** June 13, 2015, 02:10 »

Quote from: Pauws99 on June 13, 2015, 02:03

Kaboom on 24th I admire your optimism I reckon the Monday after if we are lucky!

Well, it was the same in April, the 25th was Saturday and I got paid on Friday so ... well yes, Im optimistic about that

kaboom · « **Reply #21 on:** June 13, 2015, 02:12 »

Quote from: wordplanet on June 13, 2015, 01:56

Quote from: kaboom on June 13, 2015, 01:51
Quote from: wordplanet on June 13, 2015, 01:23
I think I'd be more nervous if my balance disappeared without getting paid. Holding my breath 'til it shows up in my account. When they took money back last year without providing any accounting and I just had to take it on faith, I lost faith in their system but assume I may get my $100+ on the 25th of June, though I'm not sure.

PP for May took me over the $100 mark, so not even sure I will get paid until July with their new system. Anyone know? The payment explanation isn't clear on that.

If your balance was 100$ or more on the 31th of May, you should receive that sum on the 25th of June. You should see the pending sum under your Payment Report.

If your balance is 100$ or more on the 30th of June, you will receive that sum on the 25th of July (or probably the 24th, because 25th July is Saturday). Supposing you have chosen your payment method.

That makes sense. My payment method has been the same for years now, only difference is I don't have to request payment. I think I was just under $100 on May 31 and the May PP kicked me over. I just wasn't sure if the May PP would count for May or June, since in the past I just requested payment whenever I noticed I was over $100, it didn't have to be by the end of the month. I filled out the tax interview, so I should be all set with the new system. Thanks.

May PP count for June (because they are added to our balance in June). If you are not sure whether you had 100$ on the 31th of May, then just check the link to your Payouts Report where you should see if there is a payment with Period Ending "May 31, 2015" with Status "Pending". If you dont have it there, it means your balance on the 31th May was not 100$ and you will have to wait for July to get paid.

I dont know if this is your first payment in the new system, but if so I think you should double check if you really have your payment method selected, I remember some people had problems with that. The link for Payment Information is just above the link for Tax Interview and there you should have "Your current payment method is: PAYPAL (your paypal email address)". If you have Paypal, of course.

Dumc · « **Reply #22 on:** June 13, 2015, 05:23 »

[quote author=wordplanet link=topic=25194.msg421702#msg421702 date=1434176617
That makes sense. My payment method has been the same for years now, only difference is I don't have to request payment. I think I was just under $100 on May 31 and the May PP kicked me over. I just wasn't sure if the May PP would count for May or June, since in the past I just requested payment whenever I noticed I was over $100, it didn't have to be by the end of the month. I filled out the tax interview, so I should be all set with the new system. Thanks.
[/quote]

If you were just under 100$ on May 31, then you will not receive payment. Because, how can automated system know, you are stil waiting for PP for May, which is reported on June. If the system sees, you haven't reached 100$ mark on the last day of month, then it doesn't autmatocally process your payment.

w7lwi · « **Reply #23 on:** June 14, 2015, 20:12 »

Quote from: Dumc on June 13, 2015, 05:23

[quote author=wordplanet link=topic=25194.msg421702#msg421702 date=1434176617
That makes sense. My payment method has been the same for years now, only difference is I don't have to request payment. I think I was just under $100 on May 31 and the May PP kicked me over. I just wasn't sure if the May PP would count for May or June, since in the past I just requested payment whenever I noticed I was over $100, it didn't have to be by the end of the month. I filled out the tax interview, so I should be all set with the new system. Thanks.

If you were just under 100$ on May 31, then you will not receive payment. Because, how can automated system know, you are stil waiting for PP for May, which is reported on June. If the system sees, you haven't reached 100$ mark on the last day of month, then it doesn't automatically process your payment.
[/quote]

According to my records, my balance on May 31 was $99.58. On June 7 it had increased to $105+ (I only check once a week due to low earnings). Today it had dropped to just over $10. I don't know if PP bumped the May 31 dollar value over the $100 threshold or what may have happened. Guess I'll have to wait until the 25th to look in my PayPal account to see if I get paid and by what amount.

wordplanet · « **Reply #24 on:** June 14, 2015, 21:13 »

Thanks Kaboom, my past method - PP - is showing so I'm all set for a payout on July 25.
Guessing the OP will get their payment around June 25.

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Author Topic: Balance above $100, not removed? (Read 8442 times)

Noedelhap

ShadySue

Cesar

Noedelhap

sgoodwin4813

Noedelhap

Monty-m-gue

stock-will-eat-itself

jjneff

lewis larkin

ShadySue

Batman

mojaric

Micky_Mango

Red On

Pauws99

wordplanet

kaboom

wordplanet

Pauws99

kaboom

kaboom

Dumc

w7lwi

wordplanet

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