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Author Topic: ESP  (Read 131235 times)

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« Reply #75 on: February 02, 2017, 09:14 »
0
I was able to log in today, no financial information whatsoever. It says on the Royalties page "Royalties data will not be available until your first transaction has occurred. Please try again next month." ABSOLUTELY NO ACCOUNT OF THE MONEY I HAD IN THERE FROM UNPAID 2016 ROYALTIES.


« Reply #76 on: February 02, 2017, 10:50 »
+1
I was able to log in today, no financial information whatsoever. It says on the Royalties page "Royalties data will not be available until your first transaction has occurred. Please try again next month." ABSOLUTELY NO ACCOUNT OF THE MONEY I HAD IN THERE FROM UNPAID 2016 ROYALTIES.

Did they send you the link and the top secret password? I still didn't get that. Without the new coded access, I can go to ESP and see nothing, just like many others.  >:(

If you mean you got authorized access and it looks like no financial information. Welcome to the exciting new site.  >:(

Justanotherphotographer

« Reply #77 on: February 02, 2017, 10:53 »
+5
The email on the 19th said we should get the details between the 1st and 3rd February. Nothing for me yet either.

« Reply #78 on: February 02, 2017, 10:58 »
0
I haven't received it yet, either.   They have until tomorrow according to their last communication.  I can't wait to log in and see all of my sales the past couple of months! 

(that was meant as sarcasm, just to be clear)

Chichikov

« Reply #79 on: February 02, 2017, 11:27 »
+2
The email on the 19th said we should get the details between the 1st and 3rd February. Nothing for me yet either.

Maybe because we are only February the 2nd ? :D

« Reply #80 on: February 02, 2017, 12:02 »
0
The email on the 19th said we should get the details between the 1st and 3rd February. Nothing for me yet either.

Maybe because we are only February the 2nd ? :D

Maybe

« Reply #81 on: February 02, 2017, 12:07 »
+2
The email on the 19th said we should get the details between the 1st and 3rd February. Nothing for me yet either.

It's the 2nd - what could be more between the 1st and 3rd.

« Reply #82 on: February 02, 2017, 12:09 »
0
The email on the 19th said we should get the details between the 1st and 3rd February. Nothing for me yet either.

It's the 2nd - what could be more between the 1st and 3rd.

yes! iam a 2nd or 3rd too! ;D

« Reply #83 on: February 02, 2017, 12:30 »
0
I was able to log in today, no financial information whatsoever. It says on the Royalties page "Royalties data will not be available until your first transaction has occurred. Please try again next month." ABSOLUTELY NO ACCOUNT OF THE MONEY I HAD IN THERE FROM UNPAID 2016 ROYALTIES.

Did they send you the link and the top secret password? I still didn't get that. Without the new coded access, I can go to ESP and see nothing, just like many others.  >:(

If you mean you got authorized access and it looks like no financial information. Welcome to the exciting new site.  >:(

I got the email. They give you a new username and a unique link; you set your own password when logging in. There was no financial information of any kind available on my page, including no balance information. I'm still looking for evidence of an amount that was eligible for payout in January and disappeared from the third party app I was using to check the balance on the old IS site. There's nothing.

No info on previous sales either. Unless you've had sales in February, it says "Royalties data will not be available until your first transaction has occurred. Please try again next month."

MRommens

« Reply #84 on: February 02, 2017, 14:18 »
0
I have no mail yet
But login with email address and iStock password works

But no trace of my 38,17 account balance (and nothing on my Paypal).
We will wait paitently :)

ShadySue

  • There is a crack in everything
« Reply #85 on: February 02, 2017, 16:51 »
+1
From theinfo we got last year from iS/Getty, they only said we'd have access to ESP for uploading from 1st - 3rd Feb, but "Now Scheduled for February 20, 2017
Royalty statement for January transactions available via Account Management in ESP."

So no expectation of getting info about January sales before Feb 20th.

I don't see in these emails any info about when we'll see the remainder of our Dec sales (credit/subs from Dec 23rd, PP, G+, GI for the whole month) but I think I read elsewhere that we'll get that on the 20th.

So no point in looking for sales stats before Feb 20th, and if they don't come on that date, get right over to their forum and holler.

Added: it seems that if anyone was inclined to upload, that is possible via the new system. I haven't tried, and it looks complicated, but some seem to like it.
« Last Edit: February 02, 2017, 17:12 by ShadySue »

« Reply #86 on: February 03, 2017, 06:44 »
+2
I received the famous email; I'm logged in; well, but where is the place where I can see my files already loaded with their stats?? They don't want to show any stats to us?? they will bring us the earnings only once a month?? in which way we could know which images are sold or not ?? Awful!!

« Reply #87 on: February 03, 2017, 07:22 »
+4
Added: it seems that if anyone was inclined to upload, that is possible via the new system. I haven't tried, and it looks complicated, but some seem to like it.

It seems rather unlikely that I will ever upload there again in view of the royalty structure.

However, like you I have access to the useless page with its lack of info.

« Reply #88 on: February 03, 2017, 10:38 »
+2
Added: it seems that if anyone was inclined to upload, that is possible via the new system. I haven't tried, and it looks complicated, but some seem to like it.

It seems rather unlikely that I will ever upload there again in view of the royalty structure.

However, like you I have access to the useless page with its lack of info.

Still waiting for this slow email...

« Reply #89 on: February 03, 2017, 10:47 »
+4
Added: it seems that if anyone was inclined to upload, that is possible via the new system. I haven't tried, and it looks complicated, but some seem to like it.

It seems rather unlikely that I will ever upload there again in view of the royalty structure.

However, like you I have access to the useless page with its lack of info.



Still waiting for this slow email...

Stop waiting, it's useless, basicaly nothing to see there.

« Reply #90 on: February 03, 2017, 10:52 »
+2
Added: it seems that if anyone was inclined to upload, that is possible via the new system. I haven't tried, and it looks complicated, but some seem to like it.

It seems rather unlikely that I will ever upload there again in view of the royalty structure.

However, like you I have access to the useless page with its lack of info.



Still waiting for this slow email...

Stop waiting, it's useless, basicaly nothing to see there.

Yeah I know but still I want this stupid email... :)

« Reply #91 on: February 03, 2017, 10:56 »
+1
The royalty reporting structure looks identical to what GI already had in place.

Every month, around the 20th, you will get to download a pdf file with details of your previous month sales. Until then, there is nothing to see.

Old GI contributors might recognize these screenshots.

« Reply #92 on: February 03, 2017, 11:26 »
+1
If you don't get the e-mail just do the following:
 
Go to https://esp.gettyimages.com/forgot-username to receive your new username via e-mail.  Once you have received your username go to https://esp.gettyimages.com/forgot-password to choose a password.  That's it!

WARNING: As others have said, there's currently nothing no see in that page.
 
 

« Reply #93 on: February 03, 2017, 11:34 »
+1
I still haven't received my email with ESP login details.

« Reply #94 on: February 03, 2017, 11:38 »
0
We're sorry.

Your account is not currently set up for ESP access.

Please contact us if you believe this is in error.

that is the message i get after trying to log in with my istock credentials ( didnt get any mail yet )

dpimborough

« Reply #95 on: February 03, 2017, 12:14 »
+2
Just tried to upload a single image (just to see if it worked) and after 20 minutes of generating a thumbnail I bombed it out.

Piss poor pathetic piece of wang doodle software

« Reply #96 on: February 03, 2017, 12:41 »
+1
I just love how they finish their e-mail:

"We hope you enjoy ESP!"

Do you?

« Reply #97 on: February 03, 2017, 13:17 »
0
We're sorry.

Your account is not currently set up for ESP access.

Please contact us if you believe this is in error.

that is the message i get after trying to log in with my istock credentials ( didnt get any mail yet )

Same here, but it appears we aren't missing anything.  :)

baz777

  • Im not sociable so I dont use social media
« Reply #98 on: February 03, 2017, 13:20 »
0
I still haven't received my email with ESP login details.

No email here either!

Logged onto IS site yesterday and upload tab etc. have gone now.
« Last Edit: February 03, 2017, 13:26 by baz777 »

« Reply #99 on: February 03, 2017, 13:51 »
+1
I still haven't received my email with ESP login details.

No email here either!

Logged onto IS site yesterday and upload tab etc. have gone now.

It is a riddle, wrapped in a mystery, inside an enigma; but perhaps there is a key.   ;D


 

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