I just discover today that I forgot to update the tax information and I see no paiement in my paypal account for a long time, i guess maybe 3 years.
I just updated the tax information today but in the site I don't know how to consult my total royalties amount not paid and how to know when they will send me all the income !!
Does someone had a similar experience with them ?
No I don't, but you can go to ESP and download the CSV for earnings, and open in Open Office or some other DBase/Calc software and there's a column that shows your earnings. Delimiters are Tab, Semicolon, Comma, Merge and " in the Text Delimiter.
There's one for Column: StatementSummary_US_MinimumNotMetCarriedForward when below $100 and another for payment when it's made. But if you are Non_US yours will be in a different column.
Point is, it's all there.
https://esp.gettyimages.com/ESP > Royalties > Export > TXT > Download.
and you'll get something like:
202301-#####-all ##### is your ID which is what you have to open in Calc.
Deep Meta, you'll have to download
all your statements since the last time you used DM. If never, that means go back to your last payment or just before. Upload them, look at Statements and find the column, contributors net pay. That' appears when they pay you. Total Net Earnings is your accumulated earnings.