Author Topic: Istock F5 epic fail (Read 284536 times)

gostwyck · « **Reply #425 on:** January 12, 2011, 17:29 »

Quote from: lisafx on January 12, 2011, 17:25

If I were a conspiracy-minded person, I might wonder if the deactivating of images was broken on purpose, coming as it does, right as the lower royalties kick in....

Do you believe that the IS programmers would be technically capable of that? I doubt it. Something else would have stopped working instead.

cathyslife · « **Reply #426 on:** January 12, 2011, 17:34 »

Quote from: lisafx on January 12, 2011, 17:25

If I were a conspiracy-minded person, I might wonder if the deactivating of images was broken on purpose, coming as it does, right as the lower royalties kick in....

If I were a conspiracy-minded person (and I am) I might agree with you, and maybe they "accidentally" pushed that through, along with the lower royalty rates. But there are so many other things f*cked up, I think it's just another "try to fix one thing and break 5 more" thing.

jamirae · « **Reply #427 on:** January 12, 2011, 17:36 »

Quote from: gostwyck on January 12, 2011, 17:29

Quote from: lisafx on January 12, 2011, 17:25
If I were a conspiracy-minded person, I might wonder if the deactivating of images was broken on purpose, coming as it does, right as the lower royalties kick in....

Do you believe that the IS programmers would be technically capable of that? I doubt it. Something else would have stopped working instead.

hahaa.. that's exactly what I was thinking. You're giving them way too much credit. It's incompetence, pure and simple. I don't think I have ever seen a worse launch of a website than this latest F5. it's a never ending game of wack-a-mole. this is beyond fail.

Sean Locke Photography · « **Reply #428 on:** January 12, 2011, 17:58 »

Quote from: cclapper on January 12, 2011, 17:08

edit: so kelvinjay suggested deactivating the image twice. He says it's been that way for a year. Well, I've been deactivating regularly for the past two months and I haven't had to do everything twice. Until now. So now, we're being punished for deactivating by being made to do everything twice. I can't wait to be done with this site.

It's taken two times for me for as long as I can remember. Occasionally one time will work, but not reliably.

cathyslife · « **Reply #429 on:** January 12, 2011, 18:02 »

Quote from: sjlocke on January 12, 2011, 17:58

Quote from: cclapper on January 12, 2011, 17:08
edit: so kelvinjay suggested deactivating the image twice. He says it's been that way for a year. Well, I've been deactivating regularly for the past two months and I haven't had to do everything twice. Until now. So now, we're being punished for deactivating by being made to do everything twice. I can't wait to be done with this site.

It's taken two times for me for as long as I can remember. Occasionally one time will work, but not reliably.

And I believe you, and I believe him. But I haven't experienced that before today. I did notice a few minutes ago, when I deactivated 15 more, that it was hit and miss. Sometimes it would work on the first try. Sometimes it would look like it didn't work, so I would do it a second time, and then the second time, the deactivation history would show and it had been deactivated twice.

lisafx · « **Reply #430 on:** January 12, 2011, 18:03 »

Cathy, is deactivating twice working?

ShadySue · « **Reply #431 on:** January 12, 2011, 18:07 »

Quote from: sjlocke on January 12, 2011, 17:58

Quote from: cclapper on January 12, 2011, 17:08
edit: so kelvinjay suggested deactivating the image twice. He says it's been that way for a year. Well, I've been deactivating regularly for the past two months and I haven't had to do everything twice. Until now. So now, we're being punished for deactivating by being made to do everything twice. I can't wait to be done with this site.

It's taken two times for me for as long as I can remember. Occasionally one time will work, but not reliably.

Like SENDing sitemails this last couple of weeks.

cathyslife · « **Reply #432 on:** January 12, 2011, 18:15 »

Quote from: lisafx on January 12, 2011, 18:03

Cathy, is deactivating twice working?

Yes. And probably it's working the first time, but I'm not going to take any chances, I just go ahead and do it two times or until I actually see the deactivation page. And I also get an email saying it's been deactivated, as verification.

caspixel · « **Reply #433 on:** January 12, 2011, 19:10 »

I think someone needs to start a list on what *isn't* broken at iStock. At this point, I think it would be a very very short one.

Here's another "bug" (minor one, but, like I said, what *isn't* broken?)

http://www.istockphoto.com/forum_messages.php?threadid=291822&page=1

dirkr · « **Reply #434 on:** January 13, 2011, 03:59 »

Quote from: sjlocke on January 12, 2011, 17:58

Quote from: cclapper on January 12, 2011, 17:08
edit: so kelvinjay suggested deactivating the image twice. He says it's been that way for a year. Well, I've been deactivating regularly for the past two months and I haven't had to do everything twice. Until now. So now, we're being punished for deactivating by being made to do everything twice. I can't wait to be done with this site.

It's taken two times for me for as long as I can remember. Occasionally one time will work, but not reliably.

I deactivated close to 700 images in the last two weeks of December and only clicked once for each of them. And it worked every time.

But: Sometimes after clicking on "Deactivate" it showed the deactivation page, sometimes the site went back to the original image page as if nothing had happened. But the image was deactivated in all cases, and I received a deactivation notice via email in all cases.

Artemis · « **Reply #435 on:** January 13, 2011, 12:34 »

Is the search working for you guys?
My search button all of a sudden died (was alive yesterday) and nothing can get it to work.
Fail fail epic fail...

jamirae · « **Reply #436 on:** January 13, 2011, 12:58 »

iStock has managed to give a whole new meaning to F5.

another broken piece.. uploading Model Releases
http://www.istockphoto.com/forum_messages.php?threadid=291942&page=1

ShadySue · « **Reply #437 on:** January 13, 2011, 13:15 »

Quote from: Artemis on January 13, 2011, 12:34

Is the search working for you guys?
My search button all of a sudden died (was alive yesterday) and nothing can get it to work.
Fail fail epic fail...

Well, in a way it's working.
I typed in 'horse' and it worked.
I then typed in 'black' to the left hand refine box, and it worked.
However, just after I hit search on 'black' I noticed a file in the 'horse' which didn't have a horse in it.
So I hit the back button to get back to the general horse page, and got a page of blanks which needed a couple of refreshes to bring back the thums.

Artemis · « **Reply #438 on:** January 13, 2011, 17:21 »

Ah, at least you get it to actually 'search' for things ShadySue.
I can click my search button until i weigh an ounce, nothing happening at all. (and the buyers using the same FF 3.0.19 probably are stuck with the same dead 'search' button too)

ShadySue · « **Reply #439 on:** January 13, 2011, 17:25 »

Quote from: Artemis on January 13, 2011, 17:21

Ah, at least you get it to actually 'search' for things ShadySue.
I can click my search button until i weigh an ounce, nothing happening at all. (and the buyers using the same FF 3.0.19 probably are stuck with the same dead 'search' button too)

How do you find out which FF version you've got? I use the most recent Windows version.

suemack · « **Reply #440 on:** January 13, 2011, 17:46 »

Quote from: ShadySue on January 13, 2011, 17:25

How do you find out which FF version you've got? I use the most recent Windows version.

Go up to the help on the top bar -> about Mozilla Firefox. You can see which version you're using there Liz

Artemis · « **Reply #441 on:** January 13, 2011, 17:46 »

ETA: sue beat me to it

ShadySue · « **Reply #442 on:** January 13, 2011, 18:00 »

Quote from: suemack on January 13, 2011, 17:46

Quote from: ShadySue on January 13, 2011, 17:25
How do you find out which FF version you've got? I use the most recent Windows version.

Go up to the help on the top bar -> about Mozilla Firefox. You can see which version you're using there Liz

Tx Sue and Artemis. Seems I'm using 3.6.13

SNP · « **Reply #443 on:** January 14, 2011, 02:13 »

I think iStock is probably fully aware that they need to bolster their IT practices at this point..I don't know how many issues they need to suffer (and make us suffer through) before getting on top of their IT systems. staff and infrastructure.....more of both....

bittersweet · « **Reply #444 on:** January 17, 2011, 12:48 »

A new and special hell for illustrators.

lisafx · « **Reply #445 on:** January 17, 2011, 14:30 »

Wow, no crown either. Just a yellow paintbrush? How disappointing.

disorderly · « **Reply #446 on:** January 17, 2011, 14:33 »

Quote from: lisafx on January 17, 2011, 14:30

Wow, no crown either. Just a yellow paintbrush? How disappointing.

But really, crowns aren't what will make you happy.

cathyslife · « **Reply #447 on:** January 17, 2011, 15:37 »

Quote from: disorderly on January 17, 2011, 14:33

Quote from: lisafx on January 17, 2011, 14:30
Wow, no crown either. Just a yellow paintbrush? How disappointing.

But really, crowns aren't what will make you happy.

Wait, what? I thought it was money that wouldn't make us happy. But looks like money OR crowns won't make us happy.

jamirae · « **Reply #448 on:** January 17, 2011, 15:47 »

I am shocked, shocked I tell you that yet another thing broke just when they made other bug searches.

ShadySue · « **Reply #449 on:** January 17, 2011, 19:38 »

Have we listed the Delayed Royalties Bug? I've got three.
It seems that there are all sorts of payments due to us disappearing into bugs and only being discovered by wary, watchful contributors. Worrying.
http://www.istockphoto.com/forum_messages.php?threadid=289372&page=1

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Author Topic: Istock F5 epic fail (Read 284536 times)

gostwyck

cathyslife

jamirae

Sean Locke Photography

cathyslife

lisafx

ShadySue

cathyslife

caspixel

dirkr

Artemis

jamirae

ShadySue

Artemis

ShadySue

suemack

Artemis

ShadySue

SNP

bittersweet

lisafx

disorderly

cathyslife

jamirae

ShadySue

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