Hi,

I don't know what is wrong but my portfolio is not visible on Getty and it exists on Istock.
Shouldn't these two sites be synchronised with content?
I also found one of my images on Getty and next to it there is a message "sorry we are not able to license this image due to country or publication restrictions".
Does anyone know what is that?
My images were available for purchase on Getty before.

Thanks

If you are indie, all your files are available to Getty's Premium Access clients, but everyone else just sees that fake info message.
If you're exclusive, all (in theory) of your editorials (stupidly renamed 'creative unreleased') and selected 'plus' images should be on open sale on Getty. Your other files are available to PA clients and everyone else gets that same, fake and dodgy-looking message (with no link to where it can be bought, on iS. Don't shoot the messenger.)

Can you go over that again? Not exclusive.

I have loads of images, many types on iStock. When I search for some very specific, on Getty Images, nothing of mine shows. I don't understand the fake info message part. How would I see that?

But I think I might understand, that I can't see any of mine and no one else can, except Premium Access Clients? Is that right? My files are there, but only for select people who pay extra, to get to see iStock indys? That's a kind of an unusual premium benefit in my mind. 

Quote from: ShadySue on December 24, 2018, 07:07

If you are indie, all your files are available to Getty's Premium Access clients, but everyone else just sees that fake info message.
If you're exclusive, all (in theory) of your editorials (stupidly renamed 'creative unreleased') and selected 'plus' images should be on open sale on Getty. Your other files are available to PA clients and everyone else gets that same, fake and dodgy-looking message (with no link to where it can be bought, on iS. Don't shoot the messenger.)

Can you go over that again? Not exclusive.

I have loads of images, many types on iStock. When I search for some very specific, on Getty Images, nothing of mine shows. I don't understand the fake info message part. How would I see that?

But I think I might understand, that I can't see any of mine and no one else can, except Premium Access Clients? Is that right? My files are there, but only for select people who pay extra, to get to see iStock indys? That's a kind of an unusual premium benefit in my mind. 

If you arrive at one of your pics on Getty via eg Google, you'll see the stupid message and have no way of buying it. But then, following a ink to one of your pics via a Google Image Search will likely take you to a general search, not your image (even for exclusives), which also happens with Alamy.