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Author Topic: Paypal payment mess up  (Read 4638 times)

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RT


« on: May 29, 2012, 10:25 »
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For anybody that didn't get payed yesterday and got paid the wrong amount today here's the thread on their forum:

http://www.istockphoto.com/forum_messages.php?threadid=344139&page=1


« Reply #1 on: May 29, 2012, 13:02 »
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Thanks for posting about that - I hadn't noticed that the amount was wrong when I got the payment, just transferrred to bank account and moved on. I guess I'm only slightly miffed that the "fix" is to pay the amount on Thursday that they should have sent on Monday.

Slightly miffed because I find it breathtaking that an organization that's been paying us for a long time could just mess it up this week, and that they could have such lax controls on their systems that they pay the wrong amounts. I suppose I should be grateful it was only a mixup with weeks, not with contributors. Although, if they wanted to send me sjlocke's weekly payout, that'd be fine with me (perhaps less so with Sean :))

« Reply #2 on: May 29, 2012, 13:29 »
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I find it breathtaking etc

Me, I'm reserving breathtaking for things which are more exciting than an clerical accounting error.

« Reply #3 on: May 29, 2012, 16:34 »
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Reserve it for whatever floats your boat.

When an entity is handling large sums of money and finds just about every accounting procedure a challenge - whether it is the amounts of back payments or the timing of royalties due - I find the term appropriate. Not because it's exciting, but because it's amazing they get to continue with this amateur hour behavior.

They can and should do much better.

« Reply #4 on: May 29, 2012, 18:21 »
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I wonder if they've changed their system lately, or the part of their site that deals with the payouts.  There have been a few late payment issues in the last month or two.  At least before they were consistent, that was the one part of the system that seemed to work, so it seems like perhaps something has changed recently. 

« Reply #5 on: June 01, 2012, 11:00 »
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I've just started IS again, submitted 10 -15  images, all accepted and feeling good. Realy trying not to laugh my nuts of at the latest non payment, I haven't withdrew from Istock this year untill, you guessed it, may 21st!!!

WOW glad to be back and see all those creases ironed out!!!

« Reply #6 on: June 01, 2012, 11:11 »
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 'waiting for paypal to release the money'.... blame it on paypal.... and still no payment...

« Reply #7 on: June 01, 2012, 11:24 »
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Not sure why they couldn't have an update first thing in the morning, Calgary time. If you blow it, be professional and tell people what's up. I also think an e-mail to everyone who is affected by this should have been sent (and if it's hard for them to do such mass e-mails, it shouldn't be and someone should get that software in place).

« Reply #8 on: June 01, 2012, 14:23 »
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Not sure why they couldn't have an update first thing in the morning, Calgary time. If you blow it, be professional and tell people what's up. I also think an e-mail to everyone who is affected by this should have been sent (and if it's hard for them to do such mass e-mails, it shouldn't be and someone should get that software in place).

I completely agree with you

traveler1116

« Reply #9 on: June 01, 2012, 14:26 »
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I just got paid, can't complain too much since it's two payouts in one week.

« Reply #10 on: June 02, 2012, 20:21 »
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Thanks for posting about that - I hadn't noticed that the amount was wrong when I got the payment, just transferrred to bank account and moved on. I guess I'm only slightly miffed that the "fix" is to pay the amount on Thursday that they should have sent on Monday.

Slightly miffed because I find it breathtaking that an organization that's been paying us for a long time could just mess it up this week, and that they could have such lax controls on their systems that they pay the wrong amounts. I suppose I should be grateful it was only a mixup with weeks, not with contributors. Although, if they wanted to send me sjlocke's weekly payout, that'd be fine with me (perhaps less so with Sean :))
Sorry, but at this point no screw-up by iStock is "breathtaking" to me anymore. It's just the same, inept business as usual.

grafix04

« Reply #11 on: June 02, 2012, 21:18 »
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'breathtaking' usually implies something is positive.

"That bloody dead body splattered all over the road this morning was breathtaking"  Lol, It just doesn't sound right.

But anyhow, as annoying as it is, AP and Payroll errors happen all the time, in any company, large or small.  It only takes one person to screw it up.

RT


« Reply #12 on: June 03, 2012, 06:32 »
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Mistakes do happen we all know that, but I think the biggest error on this occasion was the false promises, I feel sorry for all the people that posted in that thread explaining how they really relied on the money to make rent etc.


 

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