Hello everyone, my name is Luca and I'm new in this community.

I'm from Italy and I'm an happy user of stocksubmitter.

But in these days I'm having some problems with the access with Istock and Graphicriver.

Anyone else is noticing the same problem?


following the errors:

istock: wrong login information. check login and .....
graphic river: unable to find CSRF token or submit form



Thanks in advance for the support
Luca

What date is in the program window header?

I'm runniing it in windows xp 32 and in the header I read : 1.2.4812.22896 - 05/03/2013 - 22.45.34

Luca

Weird, I'll check graphicriver submit.

regarding istockphoto, make sure you're entering e-mail and not login

I tryed both ways, with email and login, but it doesn't work..
I'm sure that the login informations are correct, if you want to share the monitors via skype i'll let you see in person.

Thanks for the support.
Luca

are you sure you're not entering any extra spaces/characters? and letters case is correct?
skype screen sharing is bugged for me by some reason

Yes, I checked many times, I typed and retyped the login info.
I tryed to log out from the websites and login again with the credentials that I'm putting in the SS fields, but doesn't work..

I also upload in these websites without problems:

Bigstock
colourbox
veer
shutterstock
fotolia
dremstime
canstockphoto
clipdealer
yaymicro
mostphotos
zoonar

etc...


Luca

Try copying these credentials both into fields on istock and in stocksubmitter

You mean in the istock website and then in SS ?

If yes, that's what I did many times, copy and paste or retyping the credentials more than twenty times.

I'm the only user that's noticing this problem?

Please help !!

Luca

Yes noone else reported this problem.
Weird
Can you message me in skype so we can try to debug this issue?

Off course, you have a Skype request on the go.

@ niak_ris

Thx
Luca

Have you tried a different browser? That can help.

Vlad,

Sorry but I don't understand what you mean. Actually I have a problem logging in with SS, not as usual in the websites.

If you mean something else, please explain me better. Thanks

Luca

You must be getting to IS and SS by using a browser. The software you use to access the internet.
IE, Safari, Firefox etc.
I know some actions on IS don't always work if you are using a specific browser, it's worth trying to do the same action but by accessing the site through a different browser. If you only have one installed on your computer, just download another one.

Hello, honestly I think you haven't understood the nature of the problem.
Or maybe it's just me and I'm missing the point.

Luca

QuoteOr maybe it's just me and I'm missing the point

I suspect the latter. Maybe someone else can help.

I'm having the same problem with istock. Login error.  And the login information works perfectly thorough any browser. ..

Make sure you're entering e-mail and not login.
Make sure you're not entering any extra spaces, using correct letter casing, etc.

@ Saaaa,

What operative system are you using?
Is it a fresh new installation?
Graphicriver is also not working?


Mine still not working and I have XP 32 bit - sp3 - .net FW 4,0
I laso tryed it in a fresh installation w/o sp3. Not working anyway . .


Luca

UPDATE

Graphicriver works perfectly in Windows 7 64 bit

ISTOCK still having problems

Luca

Quote from: Luppload on March 14, 2013, 09:42
@ Saaaa,

What operative system are you using?
Is it a fresh new installation?
Graphicriver is also not working?


Mine still not working and I have XP 32 bit - sp3 - .net FW 4,0
I laso tryed it in a fresh installation w/o sp3. Not working anyway . .


Luca

W7x64

It stopped working a few days ago without doing anything. . Maybe some w7 update. ..

I'm in the same situation.

Any advice ??

Again. It doesn't work Graphicriver again.

Help
Luca

I'll check IStockPhoto issue.

Not sure what's causing GR problems for you yet, i'll try to find a way to solve it after finishing current thing I'm working on.

Thank you for the support, don't hesitate to contact me for debug test or anything you need.

Luca