Hello everybody
probably you face the same absurd rejects with PD the wa did.
After i tried to get some reliable advices or rules from them and all tries failed because they only answer with empty phrases all my amployees told me to give PD the axe but i always believethat people are reasonable and fair and so i tried and tried - withot any results.


How do you cope with these absurd situation??

Lets face rhe facts:
PD rejects obviosly public buildings (churches, cathedrals, governmental buildings etc) with the argument that you need a PR.
PD rejects pictures like these ( http://www.axellauer.de/photodune-rejects/ )because of missing MR , at the same time they accept pictures like these (  ) and i am sure that the photographer has no MRs
PD rejects a image of a flower bouquet with the reason that you need a MR (!!!) and accepts another image from the same situation (just the crop and the perspective is slightly different.

All in all you can say that they prrof with every single upload that they havent got the faintest idea what they do and (this is the most upsetting thing) they are not willing to provide photographers with reliable rules or train their reviewers.

We replied in their forum like that (just one part and you can read the whole locked post here (maybe they will delete it because they are no fans of democratic structures)

Quote

HiHo as you might see im quite new as a seller on Photodune but we are selling at almost all major stockagencies but what we realized here is, sorry to say that, the most absurd ever.

1: A image of a governmental building, shot from a public place without any gear like multicopters has been rejected because of missing property release. This is absurd and we sell that image even on istock, shutterstock and getty and no one of these are asking for a PR.

Who shell i ask for a PR ??

Angela Merkel?

2: it gets even more absurd!

A image very very similar to this one�
http://www.axellauer.de/wp-content/gallery/hochzeitsfotografie/mg_8397.jpg

was rejected because of missing Model-Release.

Shell we ask the flowers for a signature?? Boys, its flowers, not the bride. You cant even tell if its a female, how can you tell that it is a specific person!!

thats so�i dont even have words for

Right now we have 169 accepted and 20 rejected.

about 600 are still in process .

about 40.000 we have in our stock.

I am interested if photodune stays on our list of delivered stockagencies. we will see Regards axel

After some "kind but empty phrases of an Mod" we had to answer like this:

Hi there at first i want to say that this is your plattform and therefore you have the rights to set up any rule you like � however they are.

Conclusion: We accept that! We upload, you accept or reject � we dont care.
And now please have a closer look at some images you rejected. Remember: You rejected them because of missing Model-release!!! Qoute Photodune:

    �providing signed release forms for images containing recognizable humans �

And we remember one topic more: People (even in America) must accept that they might be on photos even without their explicit affirmation if they are�...

   

• not the main motive
• or blurred (means in most cases that they are not the motive)
•     or if they are ( dont know the proper english word) padding / attachment in photos of general charakter like streetscenes

Even if they are the full motive (but that might not be the case here) they maybe can be published without their confirmation if the picture has a state of art and in that case the personal rights of the person shown, has to step back behind the public rights for art. Or do you think photographers like Nachtwey or Curry do have MRs But thats not the topic!

And now lets have a look at some photos which have been rejected:

http://www.axellauer.de/photodune-rejects/
Lets beginn with Number 2 (bridal bouquet / red flowers):

Sergey (***a meber of PD-Support-team) replied in an email like this:

   

Quote

Though the face of the person is not visible, she may be recognised by other relatively unique objects: - the dress; - the wedding ring; - the bouquet. That�s why the request for model release form is justified in this case.

The Dress??
I dont now how it works in america but in germany brides usualy do not knit their dresses themselves � they buy them in shops where the same dress is available a second , and yes, unbelievable, maybe a third or a fourth time (and so on). Very individual though � isnt it??

The Wedding ring??
Can you tell me the colour of the ring???

Yes?? Wow, youre a Mentalist � Congratulations. I cant � not even in a 100% view!
So � if you even cant tell the colour, how can you tell that this is Misses XY ??

The Flowers:
Ah�.Yes, they have been grown by the bride herself and she knows every single blossom by its name and in the evening when nobody listens the bride exchanges her deepest secrets with them. Very intimate relation they have.

    ---The Motive is flowers !
   --- Its Flowers we shot !
    ---We shot flowers !

Once more?? Look at the focus !!!!
Thats perfect according to american law.

Next time i will ask my MOTIV (the bouquet) if they would sign your MR. But i think it will fail because flowers have no thumb to hold a pencil.
What a bummer!

And with all the other pictures its much more absurd than in this case.

We work together with 27 international agencies � including your direct competitors on the american market � and not a single one asked for a MR in cases like that. Do you really believe that all of them have no idea when a MR is needed???
A little bit more What about these images you sell?? http://photodune.net/item/passengers/404429?WT.ac=category_thumb&WT.seg_1=category_thumb&WT.z_author=jeancliclac http://photodune.net/item/crowd-crossing-over/260280?WT.ac=category_thumb&WT.seg_1=category_thumb&WT.z_author=Lifeonwhite

These people are much much much more recognizable than on every single picture we send you!

You want to tell me that this author sended you over 30 different MRs ?
Another Sentence of Sergey:

    �Axel, you�ve mentioned that you have about 40.000 items to be uploaded. I�m looking forward to seeing your works soon! �

Yes, we do. And we have rules as well and they are very simple. We deliver our good work (not only the �C-Class�-Stock-Stuff) only to agencies who fullfill the following:

 

• reliable standards concerning MRs & PRs based on the law in the country they are located
•   They accept our releaseform (sometime we make exceptions like we did with photodune)
• They do their job as good as we do ours. That means at least correct reviewing (have a close look at the case with the governmental building)

Regards axel

PS: and one last remark concerning the rejected image with the building you first rejected because of missing PR although its governmental�
This one is not governmental: http://photodune.net/item/manhattan/1452887?WT.ac=category_thumb&WT.seg_1=category_thumb&WT.z_author=Galyna_Andrushko Does the author have a PR?? Im in doubt.

Like mentioned before:
This is the most stupid "review-situation" we had under all (meanwhile) 40 agencies we work with and every day it becomes worse with PD.
Shall i give them more chances or give them the axe??
What do you think??

Did you ever made the experience of fair conversation with PD ?

Regards axel

BTW: Now they proofed that they have a understanding of democracy which is definitelly more "J.Edgar Hoover-style" than what we europeans call democracy.
Not only that our posts are locked - our posts  have been deleted with strange reasons and we are banned from their forum.

They obviously dont like critic!

PD are one of the better reviewers, I rarely get a rejection there and when I do I can usually see where the reviewer is coming from. I would read their comments and take them on board for future reference.

Alamy have a policy that photos with any part of a person visible shouldn't be sold as RF without an MR.  Its up to each site and there's not much point in complaining about it.  Why not get an MR for those wedding photos?

Just forget it.
If they want to play safe in a special way, they can do it.
When they reject, its their loss.
But it is their decision.
It is your decision if you want to work with them or not.

In general the annoy factor when working with an agency, means a lot to me.
And nothing annoys me more than arrogance. I have stopped working with a few because of that.

Don't be angry, you just lose your time� and your nerves.

Absurd rejections happen to everybody, everyday.

So, take it easy, be happy!

LOL, if you are this upset after uploading 160 photos, you'll have a heart attack by the time you are done with your 40.000.

Play by their rules, or dont submit. Its a free world. If you want the money, you have to play, otherwise, drop them. I dont see an issue here.

And you apparently already have the same bouquet accepted, so why go nuts when the second one is rejected? Its a similar photo, move on.

again:
-Its not one image
-I am not complaining about rejects in general
I am complaining about arrogance, stupidity and missing reliable rules and the way how PD treats photographers.


You want one more "funny cases"

Here we go:
- Picture of a boat shed photographed from a public place was rejected because of missing PR
- I asked for a review and image was accepted
- 4 hours ago i got an email and PD changes their mind - same picture again rejected

What a laugh , what a Kindergarden !!!
They seem to play "reject-roulette" over there

* it. I thought we could venture into some good oldfashioned American bashing here.
But its not so easy when its actually Australians.

it wont change a thing.

I am not sure if you are right.
The best is to support good agencies and critic the bad ones.
I still carry the hope that crap dies out and good plattforms make their way.

If you stick at this and continue to upload you will get far more ridiculous rejections than that, I particularly like "The focus isn't where we think it should be". Well you didn't take the shot and its where I wanted it to be..........but as has been said all you do is waste time complaining about it. Just forget about it and move on.

Obviously in any industry you will find good players and bad players.

PD in your situation, is not a suitable fit I would say. Drop them, it's not worth the aggravation.

EVERY agency has images that slipped through the review process that shouldn't have been approved. Even iStockphoto approved images with several logos in them in some cases that sold more than 10,000 times. What shall I do about it?

If any agency doesn't want my images then it shall be that way. As you are working already with 40 agencies I don't think that PD is going to make a big difference for you.

Your images look good so you shouldn't have to worry about your future success.

On the other hand, I've been trying to get into constructive communication with Clipdealer and those folks just offer one of the worst support amongst all agencies I deal with. Similar situation with Panthermedia.

Some agencies work out for a contributor - others don't.

@Click_Click
Thats right.

What really pisses me is if an agency wants exclusive material (PD as well) and then they do not provide a set of standards.
Let me quote from another Post:

Say what you want about IS (or any other top 4 site for that matter), at least they are consistent. And that's what matters the most consistency, so at least you can adjust to their standards (you obviously want to have the highest possible AR with your best selling site). And I also understand better you arguments against exclusivity now. Imagine this lack of clear set, any set of standards of inspection, topped with a search engine shakeup. It could lead to a disaster.

Thats why i never ever would become an exclusive author with PD and i really dont know why anyone else would do.
if one does he must be very desperate.

Clipdealer?
We tried too, but thats not worth it.
 
Panthermedia?
They are the next one we will give the axe!

Hello everybody
probably you face the same absurd rejects with PD the wa did.
After i tried to get some reliable advices or rules from them and all tries failed because they only answer with empty phrases all my amployees told me to give PD the axe but i always believethat people are reasonable and fair and so i tried and tried - withot any results.


How do you cope with these absurd situation??

Lets face rhe facts:
PD rejects obviosly public buildings (churches, cathedrals, governmental buildings etc) with the argument that you need a PR.
PD rejects pictures like these ( http://www.axellauer.de/photodune-rejects/ )because of missing MR , at the same time they accept pictures like these (  ) and i am sure that the photographer has no MRs
PD rejects a image of a flower bouquet with the reason that you need a MR (!!!) and accepts another image from the same situation (just the crop and the perspective is slightly different.

All in all you can say that they prrof with every single upload that they havent got the faintest idea what they do and (this is the most upsetting thing) they are not willing to provide photographers with reliable rules or train their reviewers.

We replied in their forum like that (just one part and you can read the whole locked post here (maybe they will delete it because they are no fans of democratic structures)

Quote

Quote

HiHo as you might see im quite new as a seller on Photodune but we are selling at almost all major stockagencies but what we realized here is, sorry to say that, the most absurd ever.

1: A image of a governmental building, shot from a public place without any gear like multicopters has been rejected because of missing property release. This is absurd and we sell that image even on istock, shutterstock and getty and no one of these are asking for a PR.

Who shell i ask for a PR ??

Angela Merkel?

2: it gets even more absurd!

A image very very similar to this one�
http://www.axellauer.de/wp-content/gallery/hochzeitsfotografie/mg_8397.jpg

was rejected because of missing Model-Release.

Shell we ask the flowers for a signature?? Boys, its flowers, not the bride. You cant even tell if its a female, how can you tell that it is a specific person!!

thats so�i dont even have words for

Right now we have 169 accepted and 20 rejected.

about 600 are still in process .

about 40.000 we have in our stock.

I am interested if photodune stays on our list of delivered stockagencies. we will see Regards axel

After some "kind but empty phrases of an Mod" we had to answer like this:

Quote

Hi there at first i want to say that this is your plattform and therefore you have the rights to set up any rule you like � however they are.

Conclusion: We accept that! We upload, you accept or reject � we dont care.
And now please have a closer look at some images you rejected. Remember: You rejected them because of missing Model-release!!! Qoute Photodune:

    �providing signed release forms for images containing recognizable humans �

And we remember one topic more: People (even in America) must accept that they might be on photos even without their explicit affirmation if they are�...

   

• not the main motive
• or blurred (means in most cases that they are not the motive)
•     or if they are ( dont know the proper english word) padding / attachment in photos of general charakter like streetscenes

Even if they are the full motive (but that might not be the case here) they maybe can be published without their confirmation if the picture has a state of art and in that case the personal rights of the person shown, has to step back behind the public rights for art. Or do you think photographers like Nachtwey or Curry do have MRs But thats not the topic!

And now lets have a look at some photos which have been rejected:

http://www.axellauer.de/photodune-rejects/
Lets beginn with Number 2 (bridal bouquet / red flowers):

Sergey (***a meber of PD-Support-team) replied in an email like this:

   

Quote

Though the face of the person is not visible, she may be recognised by other relatively unique objects: - the dress; - the wedding ring; - the bouquet. That�s why the request for model release form is justified in this case.

The Dress??
I dont now how it works in america but in germany brides usualy do not knit their dresses themselves � they buy them in shops where the same dress is available a second , and yes, unbelievable, maybe a third or a fourth time (and so on). Very individual though � isnt it??

The Wedding ring??
Can you tell me the colour of the ring???

Yes?? Wow, youre a Mentalist � Congratulations. I cant � not even in a 100% view!
So � if you even cant tell the colour, how can you tell that this is Misses XY ??

The Flowers:
Ah�.Yes, they have been grown by the bride herself and she knows every single blossom by its name and in the evening when nobody listens the bride exchanges her deepest secrets with them. Very intimate relation they have.

    ---The Motive is flowers !
   --- Its Flowers we shot !
    ---We shot flowers !

Once more?? Look at the focus !!!!
Thats perfect according to american law.

Next time i will ask my MOTIV (the bouquet) if they would sign your MR. But i think it will fail because flowers have no thumb to hold a pencil.
What a bummer!

And with all the other pictures its much more absurd than in this case.

We work together with 27 international agencies � including your direct competitors on the american market � and not a single one asked for a MR in cases like that. Do you really believe that all of them have no idea when a MR is needed???
A little bit more What about these images you sell?? http://photodune.net/item/passengers/404429?WT.ac=category_thumb&WT.seg_1=category_thumb&WT.z_author=jeancliclac http://photodune.net/item/crowd-crossing-over/260280?WT.ac=category_thumb&WT.seg_1=category_thumb&WT.z_author=Lifeonwhite

These people are much much much more recognizable than on every single picture we send you!

You want to tell me that this author sended you over 30 different MRs ?
Another Sentence of Sergey:

    �Axel, you�ve mentioned that you have about 40.000 items to be uploaded. I�m looking forward to seeing your works soon! �

Yes, we do. And we have rules as well and they are very simple. We deliver our good work (not only the �C-Class�-Stock-Stuff) only to agencies who fullfill the following:

 

• reliable standards concerning MRs & PRs based on the law in the country they are located
•   They accept our releaseform (sometime we make exceptions like we did with photodune)
• They do their job as good as we do ours. That means at least correct reviewing (have a close look at the case with the governmental building)

Regards axel

PS: and one last remark concerning the rejected image with the building you first rejected because of missing PR although its governmental�
This one is not governmental: http://photodune.net/item/manhattan/1452887?WT.ac=category_thumb&WT.seg_1=category_thumb&WT.z_author=Galyna_Andrushko Does the author have a PR?? Im in doubt.

Like mentioned before:
This is the most stupid "review-situation" we had under all (meanwhile) 40 agencies we work with and every day it becomes worse with PD.
Shall i give them more chances or give them the axe??
What do you think??

Did you ever made the experience of fair conversation with PD ?

Regards axel

BTW: Now they proofed that they have a understanding of democracy which is definitelly more "J.Edgar Hoover-style" than what we europeans call democracy.
Not only that our posts are locked - our posts  have been deleted with strange reasons and we are banned from their forum.

They obviously dont like critic!

Axel, you have very very nice photos and obviously too too much time.
WThell is PD, anyway?
Another 3$/year agency? !

Move on, leave this agency; after all it doesn't seem to be a great performer.

Inspectors are human and can make mistakes. I don't care. I just care when it's not a mistake but a lack of professionalty of the inspector. When I see that without being an inspector, I know his work an the rules of the agency way better than him.