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Author Topic: PayPal hold on Pond5 payment this month - anyone else?  (Read 15221 times)

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« Reply #25 on: April 17, 2016, 16:07 »
+3
I had the same problem last month and again... this month.
Last month my payout came 6 days later . It's strange but I got this issue only with Pond5
Sounds like the problem is Pond rather than Paypal...


« Reply #26 on: April 18, 2016, 10:28 »
+1
My Paypal payment is still blocked! Did you guys had to perform any action to unblock it? I replied Paypal in the incident twice and I'm waiting.

« Reply #27 on: April 18, 2016, 11:44 »
+1
My Paypal payment is still blocked! Did you guys had to perform any action to unblock it? I replied Paypal in the incident twice and I'm waiting.

Mine is still waiting for PayPal's action too. If nothing happens by tomorrow, I'll call PayPal and see what they say.

« Reply #28 on: April 18, 2016, 18:40 »
+2
I suspect Pond5 is short on cash.  That's why paypal can't process the payment.

« Reply #29 on: April 19, 2016, 03:59 »
+1
Finally when my payment went through from POND5 i get message from Paypal that my payment is blocked.
I called Paypal and it was resolved immediately on the phone, but they was surprised and couldn't tell what causes this kind of issue every month. :o

SquirrelPower

« Reply #30 on: April 19, 2016, 04:43 »
+1
I suspect Pond5 is short on cash.  That's why paypal can't process the payment.

Slight possibility this may be the case, almost no one got any sales in March through early April although a few folks are reporting some sales this week and since Pond 5 gets 50% of revenue this might have caught them a bit short or at least a bit short in the account that services payments until the higher ups transfer funds.

I suspect that company could be running close to running out of runway, their costs just for video storage alone much be astronomical, office space, moving expenses again just recently, wages, etc, it all ads up and fast and I see a high burn rate and that's never good.

They won't be getting another $60 million from any investors that's for sure.


« Reply #31 on: April 19, 2016, 04:50 »
0
got that account but havent sell there, need be approved there?

« Reply #32 on: April 19, 2016, 04:51 »
+1
I called Paypal, they told me they would wait for a reaction by Pond5 on this before releasing the money..

« Reply #33 on: April 19, 2016, 05:58 »
+1
I called Paypal, they told me they would wait for a reaction by Pond5 on this before releasing the money..

Good luck with waiting for a reaction by P5!  8)
They are too busy partying at NAB Show in Las Vegas.
https://twitter.com/Ital1anMeatball/status/718600146280452096

SquirrelPower

« Reply #34 on: April 19, 2016, 07:17 »
0
I called Paypal, they told me they would wait for a reaction by Pond5 on this before releasing the money..

Good luck with waiting for a reaction by P5!  8)
They are too busy partying at NAB Show in Las Vegas.
https://twitter.com/Ital1anMeatball/status/718600146280452096

I'd let them party, they way it's going it might be their last time at NAB.  Not looking good at all and as you know we get 50% and they get 50% and with the current problems they aren't getting 50% because of the sales slump so unless they have a printing press there and are printing cash their burn rate on investor funds must be very high.

SquirrelPower

« Reply #35 on: April 19, 2016, 07:22 »
+3
I called Paypal, they told me they would wait for a reaction by Pond5 on this before releasing the money..

This puts the ball back in to Pond 5's court if that's what they told you, might be same issue for those with Skrill, maybe they could not afford to pay everyone plus their operating expenses this period and the previous one so they deferred some for now.

This happened at a company I used to work for, the hydro and internet got paid, essential operating costs got paid but not all staff, excuses ranged from someone was away sick in accounting to the printer broke down and then couldn't print cheques and then came one morning at 11am the bankruptcy announcement. 

Unless the payment companies like Paypal and others are outright saying this is new security rules or whatever I'd be looking towards Pond5 as the source of the issue and that's not good, anytime pay is late it's a huge red flag.

« Reply #36 on: April 19, 2016, 07:48 »
0
I got payment this morning.
P5 explanation:
"We're very sorry you had to reach out again. It seems a security key issue with Paypal is what's causing the problem with our attempts to pay you. We've gone ahead contacted them, and attempted to transfer again today. It appears successful now."

« Reply #37 on: April 19, 2016, 08:07 »
+1
I got payment this morning.
P5 explanation:
"We're very sorry you had to reach out again. It seems a security key issue with Paypal is what's causing the problem with our attempts to pay you. We've gone ahead contacted them, and attempted to transfer again today. It appears successful now."

Yeah, right. The check's in the mail...

« Reply #38 on: April 19, 2016, 10:02 »
0
PayPal sent me e-mail this morning saying that their investigation was complete and they were releasing the funds (and I've been able to request the transfer to my bank a/c).

There was no explanation of what happened. Other than "We appreciate your cooperation." there was nothing even close to an apology for the delay...

Tryingmybest

  • Stand up for what is right
« Reply #39 on: April 19, 2016, 12:32 »
0
Finally...

We have lifted the temporary hold on the funds. You now have full access to
those amounts in your account.

We appreciate your cooperation.


 :o

Tryingmybest

  • Stand up for what is right
« Reply #40 on: April 19, 2016, 12:33 »
+3
PayPal sent me e-mail this morning saying that their investigation was complete and they were releasing the funds (and I've been able to request the transfer to my bank a/c).

There was no explanation of what happened. Other than "We appreciate your cooperation." there was nothing even close to an apology for the delay...

I think it has something to do with Hillary Clinton's email server at her Chappaqua mansion.  ::)


 

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