pancakes

MicrostockGroup Sponsors


Author Topic: Pond5 down 403 error  (Read 3082 times)

0 Members and 1 Guest are viewing this topic.

« on: May 10, 2024, 05:11 »
0
What is happening to Pond5, been unable to access for many hours
403 error message to the site


« Reply #1 on: May 10, 2024, 05:28 »
0
i keep getting these time outs for over a week now. Sometimes everything works just fine, then I cannot get on the site.

« Reply #2 on: May 10, 2024, 06:03 »
0
i keep getting these time outs for over a week now. Sometimes everything works just fine, then I cannot get on the site.
Strange way of doing business  ::) Could be the reason for lack of sales...

« Reply #3 on: May 10, 2024, 07:42 »
0
Seems like it's blocking VPN access.  Access without VPN from USA is no problem.

« Reply #4 on: May 10, 2024, 08:32 »
0
.
« Last Edit: May 10, 2024, 11:47 by cobalt »

« Reply #5 on: May 10, 2024, 08:55 »
0
Seems like it's blocking VPN access.  Access without VPN from USA is no problem.
I am not using any VPN access, using a regular ISP connection. Based in Norway, Europe.
Everything worked without issues until this morning local time. I was uploading footage when it suddenly stopped. So I have not done any change to this at my place!
Have asked Pond5 support but not any answer yet

« Reply #6 on: May 10, 2024, 09:12 »
+1
Got replay from support:

"Please accept our apologies for any confusion or frustration this has caused. We are aware of the issue mentioned, and our technology teams are working quickly to have these features restored.
 
Please note this issue only affects Safari - Google Chrome works fine!
 
Although we do not have an estimated resolution date, rest assured we should have this corrected soon. If you need any further assistance please let us know, we're happy to help.
"

So I have to switch browser it look like  ::)
« Last Edit: May 10, 2024, 23:13 by videomaker »

« Reply #7 on: May 14, 2024, 07:48 »
0
It's down again.  This will affect sales.  I had a slow sales day on Friday's sales report which was reported on Sunday when they had the site down on Safari.
« Last Edit: May 14, 2024, 09:34 by blvdone »

« Reply #8 on: May 14, 2024, 08:17 »
0
It's down again.  This will affect sales.  I had a slow sales day on Friday's sales report when they had the site down on Safari.

I am thinking they will compensate us for the down time. Say at least 50% of our regular earnings. Any good company would do that for us.  :-\

« Reply #9 on: May 14, 2024, 09:33 »
0
It's down again.  This will affect sales.  I had a slow sales day on Friday's sales report when they had the site down on Safari.

I am thinking they will compensate us for the down time. Say at least 50% of our regular earnings. Any good company would do that for us.  :-\

Zero chance.


 

Related Topics

  Subject / Started by Replies Last post
Error

Started by Ed Adobe Stock

0 Replies
2858 Views
Last post February 03, 2012, 16:44
by Ed
5 Replies
5562 Views
Last post March 14, 2015, 18:15
by Niakris
3 Replies
4625 Views
Last post November 25, 2016, 09:21
by wds
1 Replies
4269 Views
Last post March 02, 2017, 20:32
by Niakris
12 Replies
6341 Views
Last post April 24, 2017, 10:40
by S.

Sponsors

Mega Bundle of 5,900+ Professional Lightroom Presets

Microstock Poll Results

Sponsors