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Messages - kuriouskat
Pages: 1 2 3 4 5 [6] 7 8 9 10 11 ... 28
126
« on: August 07, 2023, 13:52 »
see these two screenshots ⬇️
No reply even after many emails and 19 days ?? my account has not been activated even after proofs ?
i emailed them multiple times and with different E-mail address also. now they are not responding.
I think my account was deleted by Shutterstock on the first day without any valid reason. They are not responding, and it seems they cannot recover it. Do you consider this to be Shutterstock's fraud? What do you think?
what should i do now ?
Wait?
You've redacted the software you used from your screenshot, but if it's Midjourney, or other AI, then that's your problem.
that's not the problem,
they have deactivated my account due to copyright issue, that I have uploaded on adobe
It was just a thought, as Adobe take AI content, but Shutterstock won't take it because of copyright issues. If it's AI, then the removal of your account for copright reasons make sense.
I have uploaded on both since last 3 years when AI generation was not much popular, I upload as illustration and it is very difficult to tell if it is AI generated as it looks like illustration and edited completely, this is not the same as the image generated by Midjourney etc, thats the reason why my images approved,
even I never used ai geneted term in title on adobe, shutter, because it not completely ai generated
But if it's partially AI generated, then you can't submit it to Shutterstock due to their decision not to accept AI generated content. If you broke the rules then this will be why they closed your account.
127
« on: August 07, 2023, 07:45 »
see these two screenshots ⬇️
No reply even after many emails and 19 days ?? my account has not been activated even after proofs ?
i emailed them multiple times and with different E-mail address also. now they are not responding.
I think my account was deleted by Shutterstock on the first day without any valid reason. They are not responding, and it seems they cannot recover it. Do you consider this to be Shutterstock's fraud? What do you think?
what should i do now ?
Wait?
You've redacted the software you used from your screenshot, but if it's Midjourney, or other AI, then that's your problem.
that's not the problem,
they have deactivated my account due to copyright issue, that I have uploaded on adobe
It was just a thought, as Adobe take AI content, but Shutterstock won't take it because of copyright issues. If it's AI, then the removal of your account for copright reasons make sense.
128
« on: August 06, 2023, 13:13 »
My hunch is that the lower payout figure is to butter people up in preparation for an 'exciting' announcement, where they are going to lower the commission rates, again.
While that's a good point, I will remind everyone, especially those with the opinion that there's some hidden agenda. There's an obvious financial point. Money owed is a liability. SSTK can't use it or spend it, because it's being held as commissions. By lowering the debt, they will make their financials look better. The stock will possibly improve in value, because they just paid all the people who had money due, between $25 and $35. I can't imagine it being huge, but I don't know.
And then into the future, the debt will be lower from month to month, making their balance look better.
Sometimes it's not all about us or ways they are trying to bilk us.
ps I still have my payouts set to $100 because I like the nice round numbers, not some dribbles of low returns.
It may be a liability on the balance sheet, but it's also earning interest, which is not paid over to contributors and won't be inconsequential. However, you may well be right, as they are probably sitting on a large pot that can't be paid out to Russian contributors at the moment, so maybe this is a way of balancing that increase.
129
« on: August 06, 2023, 13:09 »
see these two screenshots ⬇️
No reply even after many emails and 19 days ?? my account has not been activated even after proofs ?
i emailed them multiple times and with different E-mail address also. now they are not responding.
I think my account was deleted by Shutterstock on the first day without any valid reason. They are not responding, and it seems they cannot recover it. Do you consider this to be Shutterstock's fraud? What do you think?
what should i do now ?
Wait?
You've redacted the software you used from your screenshot, but if it's Midjourney, or other AI, then that's your problem.
130
« on: August 05, 2023, 09:01 »
Its good for the image thieves who can get their money faster before their account gets closed.
Apparently, there is a wait period for contributors from "high-fraud" risk countries.
90 from opening the account, I think. So the fraudster starts by uploading his his mediocre shots of back yard plants. After a couple of months he realises that he hasn't sold anything, or the only sales he has made have only been to the mates he persuaded to open a 10 free downloads trial account, so he starts gathering better images from free sites, and uploads those. By the time he's earned his $25, the 90 day wait period has long expired.
131
« on: August 05, 2023, 05:00 »
I haven't done it for a while but i never heard anything back.
Some accounts vanished, some stayed for ages. No idea if thats connected to the mails or not.
Thanks for the info. I just wondered if they would reply to the email or just process the information, but I'd never hear back. I bookmarked the account I reported, so I'll check it again in a few days.
FWIW i just heard back from them for an account i reported 3 weeks ago.
Great, and also the portfolio I reported has now gone. It's good to know that action is being taking. I guess all we can do is keep reporting.
132
« on: August 05, 2023, 02:19 »
A lower threshold means lower expectations - it isn't a good sign.
And yes, great for the thieves who get payment before being rumbled.
134
« on: August 02, 2023, 02:10 »
Thanks, Jo Ann - I was going to search for contact details for the legitimate owner today. You have saved me the trouble 
136
« on: July 24, 2023, 05:23 »
Links no longer lead to portfolios, so it seems he's gone.
Yes, 1 day for Freepick, 3 days for Shutterstock.
Great - at least that's a good response time.
138
« on: July 15, 2023, 16:17 »
I haven't done it for a while but i never heard anything back.
Some accounts vanished, some stayed for ages. No idea if thats connected to the mails or not.
Thanks for the info. I just wondered if they would reply to the email or just process the information, but I'd never hear back. I bookmarked the account I reported, so I'll check it again in a few days.
140
« on: July 13, 2023, 14:29 »
Well they are training their database with consent from contributors, on the assumption that contributors are abiding by the rules. I won't link to an individual, and this is part of a larger set, but I found this vector of an elephant today.
This is clearly AI created, (which Shutterstock don't allow), and then autotraced as a vector, (which Shutterstock don't allow). On top of this, the keywords were spam, (which Shutterstock don't allow) - light, girl, woman, people, happy, person, sky, silhouette.
If AI is being trained on this two trunked elephant, with two and a half legs and a tusk coming out of his backside, then we are all screwed.
or maybe the people depending on AI are screwed
Agreed, but I meant that the likes of Shutterstock and Adobe don't seem to care what's getting into the database, either by fair means or foul.
141
« on: July 13, 2023, 10:53 »
Well they are training their database with consent from contributors, on the assumption that contributors are abiding by the rules. I won't link to an individual, and this is part of a larger set, but I found this vector of an elephant today.
This is clearly AI created, (which Shutterstock don't allow), and then autotraced as a vector, (which Shutterstock don't allow). On top of this, the keywords were spam, (which Shutterstock don't allow) - light, girl, woman, people, happy, person, sky, silhouette.
If AI is being trained on this two trunked elephant, with two and a half legs and a tusk coming out of his backside, then we are all screwed.
142
« on: July 12, 2023, 02:57 »
According to this, anyone can write in with information: https://support.submit.shutterstock.com/s/article/How-does-Shutterstock-investigate-infringement-claims?language=en_US"If you are not the copyright owner to content you believe is being infringed, please write in to [email protected] with the following information:
identification of the original works you believe are being infringed (website URLs or Shutterstock content ID numbers); and
Shutterstock content ID numbers for the content you believe is infringing.
Please note that Shutterstock requires both sets of information (original vs. allegedly infringing) to adequately investigate infringement issues. We cannot fairly or accurately investigate problematic accounts with just screenshots or account names; we require information to specifically compare original content to infringing content. Shutterstock only requires a few examples to make an assessment of problematic contributor accounts."
143
« on: June 28, 2023, 16:14 »
At least they paid the remaining earnings. But certainly they could have included the amount owed to an author in that email.
Communication with contributors is definitely not their strong point.
Not paid yet, but they have promised it with be forthcoming shortly.
144
« on: June 28, 2023, 05:07 »
Did they also change something about requirements for model releases? I just got an image rejected for missing model release - All that was visible of a human on the photo was a piece of a (my) forearm. 
Never had a problem getting images approved without a model relase before that just had random body parts like hands or arms in them before, and, quite honestly - I don't feel like Shutterstock is worth the effort to create a model release just for an arm.
Current FAQs say this: When is a Model Release Required? Generally speaking, a model release is required when commercial content depicts:
A recognizable person
A body part of an unrecognizable model with a visible tattoo
Nude models or models who are part of a sexually suggestive concept, including unrecognizable models
Illustrations, vectors, or animations created in the likeness of actual peopleWas there a tattoo? If not, it's probably a mistake.
145
« on: June 28, 2023, 01:57 »
They could have just sent an email explaining that.
I agree, and they should have given contributors at least a day or two to collate any financial information they needed before closing the account. I managed to get screenshots of my earnings page before the account disappeared, but only because I was quick. They should also have made in clear in the email what they intended to do regarding unpaid earnings. To be fair, they've been quick to respond to my emails and have been polite and friendly, but their original email could've been worded to avoid any concern and speculation.
146
« on: June 27, 2023, 15:01 »
You need to add the day. They changed the rules recently, I believe.
147
« on: June 27, 2023, 14:59 »
Did they give any explanation why?
Does it affect everyone who hasnt uploaded in a while?
They could have just sent a warning, so that people become active again.
their answer was
Unfortunately the portfolio has been deleted because we are now focusing on more Nordic images
Ah, you got an explanation - thanks for posting that. When I started there my images did fit that brief but, over time, I just added my all the rest of my portfolio, so I guess that's why it fell outside of current requirements. To be honest, I wish some of the other sites would be a bit more discerning.
148
« on: June 27, 2023, 09:13 »
Did they give any explanation why?
Does it affect everyone who hasnt uploaded in a while?
They could have just sent a warning, so that people become active again.
I don't think it has anything to do with being active, as I've been active all year, but my portfolio was still removed. About 6 months ago they changed the acceptance criteria, and removed about 1% of my images. I think it was to do with image size, but I can't find the original email. The recent email says that they are planning to 'use different parameters to scale down the image bank and make room for images that fulfill both technical and visible criteria we've set up'I take it mine didn't meet what they were looking for. I did wonder if it was because I uploaded a selection of AI images recently, but I didn't get the disclaimer that @Cobalt mentioned earlier, otherwise I would have simply removed the AI submissions.
149
« on: June 27, 2023, 02:18 »
Well that was a bit rude. email saying sorry we dont want you anymore, fair enough, then closed my account instantly, so no idea how much they owned me, IF they are planning on paying out (email them to ask), or even if they have really removed all my images instantly from sale.
Anyone else?
Same here. I wasn't bothered, as it was underperforming there, but the email didn't cover what would happen to the money following their decision, which I thought was pretty poor under the circumstances. Fortunately, I took a screenshot before everything disappeared and i couldn't access the earnings page, but they confirmed by email that they would be paying me my balance shortly.
150
« on: June 19, 2023, 15:07 »
Shutterstock seems a total haven for thieves. Shutterstock always suggests similar images or video clips, but somehow can't detect thieves uploading the same images or video clips. They should solve this problem.
They earn the same money, from honest and thieves. They don't care, and spending time to solve this would be a lost of time, i.e. money.
I asked one time long time ago to remove my files sold by thieves, they did nothing at all. They don't care. I understood I had to forget and that it was better to ignore how much times my files were stolen. Because it's very demotivating. And I stopped looking at tineye and google image, because it's a nightmare, so many dishonest people.
I know I loose money, I dont' want to loose my time too. A kind of "Angels' Share" (lol?) and it's difficult to fight against...
Yes, they earn the same money, but there is plenty of 'honest' content and no need to sell stolen stuff. I find it hard to believe that Shutterstock would risk their credibility with customers by not jumping on this quickly when it comes to light.
I'm talking about facts. And you?
I've seen threads posted on here identifying suspect portfolios, and I've certainly seen action being taken to remove the offenders. I'm guessing a lot goes unidentified, but I would certainly expect a response if I was sending a DMCA regarding theft of my own images.
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