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Messages - MatHayward
Pages: 1 ... 49 50 51 52 53 [54] 55 56 57 58 59 ... 76
1326
« on: August 21, 2015, 10:57 »
@suzbah I'm sorry but I don't see your email in my inbox. Please re-send it: [email protected]-Mat
1327
« on: August 17, 2015, 13:31 »
Please feel free to send me an email directly: [email protected]
I'll be happy to submit your request.
Cheers!
-Mat
Mat, why don't you guys add a "global price edit" option?
Sent from my SM-N910T using Tapatalk
That is a fair question "Zero Talent." I don't have a precise answer for you though I will pass your recommendation on to the development team. A concern I would have personally for this feature would be if prices were constantly going up and down on the same images it could potentially provide a lot of confusion and frustration for customers that have added the photos into their lightbox for future purchases. Please feel free to share any suggestions for site improvements or features that you would like to see as contributors: [email protected] is my email. -Mat
1328
« on: August 17, 2015, 12:00 »
Please feel free to send me an email directly: [email protected]I'll be happy to submit your request. Cheers! -Mat
1329
« on: August 14, 2015, 11:54 »
@Madman, we don't have the ability to temporarily you out of selling images while keeping your account active and images intact. If I have misinterpreted your question please let me know.
thanks,
Mat
1330
« on: August 06, 2015, 13:32 »
Are any of you planning to attend Photoshop World in Las Vegas next week (11th-13th August)? We will be in the Adobe Stock booth each day and would love to meet you in person to discuss anything Fotolia/Adobe Stock related. Come say hi!
-Mat
1331
« on: July 30, 2015, 10:44 »
Please email me directly with your account information and I will look into this for you. [email protected]thanks, Mat
1332
« on: June 25, 2015, 10:55 »
We get paid the minimum guarantee rate based on our ranking but have we been told what the minimum guarantee rate is?
https://us.fotolia.com/Info/Contributors/Royalties
I've been doing some searching but don't see it listed anywhere. I thought it was on that page the other day but don't see it now.
Perhaps I'm just blind or am forgetting what we've been told many times already 
@Leaf, on the page you linked under the 33% Royalty header if you hover your mouse over "minimum guarantee" the rates will pop up. They are the same as before. Rates range from .25 for white rank to .40 for diamond. -Mat
1333
« on: June 24, 2015, 17:38 »
Mat,
Please try to get an answer from support for this question:
How can I keyword my images that they will be accepted by FT and not changed to something else.
I already addressed this question, maybe not clearly enough or not polite enough to get an answer;
e.g. knuckle means a lot of things but together with pork, ham, smoked, I always get the same images on Google search. Why does FT change the keyword knuckle to long legs?
I would really like to do this thing right (keywording). I reduced the no. of keywords to the most relevant ones but if even those are changed than some images will only be found accidentally.
Please, do you have some advice on how to cope with this?
Thanks.
@Dodie, I'm not sure I understand the issue. Can you provide me with the image number for the file that changed "knuckle" into "long legs." I have never heard of keywords being changed in the system other than translations. Please email me directly so we can dig into this: [email protected]-Mat
1334
« on: June 24, 2015, 16:59 »
@PixelBytes I'm sorry I didn't answer this before. There are no changes to the currency and payment policy.
1335
« on: June 23, 2015, 15:40 »
Please make the categories go away (or reduce them to one level and less than 10 choices).
Please make the categories go away.
Please....PLEASE...
@Cobalt, I'm sorry I don't think I understand your request. What is it you are asking for?  Just kidding of course. I have shared your feedback with the team. -Mat
1336
« on: June 22, 2015, 15:43 »
As Mat told you, the market will expand. So, just take a deep breath, sit down, relax and wait.
Dunc, what i read from Matt is: Sorry you are not in the list!!! this is why you dont see adobestock
Matt im wrong??? my portfolio is in adobe stock, peruvian contributor portfolio are there? if is there, i will be able to see my portfolio in adobe stock?, cause i cant see the website, and my portfolio too? in my fotolia portfolio i dont know if sales come from adobestock... i dont like this situation at all!!!
Matt waiting your answer!!!!
@Ana, I'm sorry that you are unhappy. As mentioned, we will be expanding the marketplace as quickly as we can. Your entire Fotolia portfolio is automatically added to Adobe Stock so you will still be receiving sales from the site. The sales are not differentiated in your Fotolia statistics for anyone at this time. -Mat
1337
« on: June 22, 2015, 13:54 »
@Ana currently Adobe Stock is available in 42 regions. The market will continue to expand. The list of countries can be seen at stock.adobe.com by clicking the change region link in the lower left corner of the screen.
-Mat Hayward
Hi Matt, thankyou for your answer, i just try what you say, but nothing happend, change region to united states, and still see https://stock.adobe.com/comingsoon and if i change to another country like Mexico, this is the website i see https://stock.adobe.com/mx/comingsoon if i delete in the address the word comingsoon still have the same resaut!!!
im a contributor, and want to see my portfolio but i cant, i have a creative accound and if i want to buy something, cant see adobe stock too.
My country is not in fotolia list but i can see the website!!! i dont know why !!!
please can you take a look!
I don't think you will be able to see the site from Peru. Here is the list of countries currently supported by Adobe Stock according to the site: Americas Canada - English Canada - Franais Mxico United States Europe, Middle East, and Africa Belgium - English Belgique - Franais Belgi - Nederlands Česk republika Cyprus - English Danmark Deutschland Eesti Espaa France Greece - English Ireland Italia Latvija Lietuva Luxembourg - Deutsch Luxembourg - English Luxembourg - Franais Magyarorszg Malta - English Nederland Norge sterreich Polska Portugal Romnia Schweiz Slovenija Slovensko Suisse Suomi Sverige Svizzera United Kingdom България Asia Pacific Australia 日本 New Zealand
1338
« on: June 22, 2015, 13:28 »
Is there a way to differentiate what files Adobe sells, and what files Fotolia sells?
@Rimglow the Adobe Stock sales are not differentiated in your Fotolia stats at this time. -Mat
1339
« on: June 22, 2015, 13:17 »
Hi All,
I want to let you know that the requests and suggestions made after the Fotolia site was upgraded last month are still being reviewed and implemented where possible. The newest change has been activated.
You can now add up to 200 characters when submitting an image title/description.
We are continuing to work on reducing your submission time. More to come soon, please keep sending your suggestions and needs.
-Mat
1340
« on: June 22, 2015, 13:09 »
Hi All, I'm sorry for the delayed response. The weekend was pretty busy for me in my personal life. On that note, Happy belated Father's Day to all you Dads out there! Here are the questions I believe were unanswered. Let me know if I missed anything and as always feel free to email me directly if you would like: [email protected]Wonder what the hangup on editorial Is?...mat?@Rinderart we are constantly considering the best ways to improve the product based on client and contributors feedback and needs. Matt, found on other forums that Adobe does massive give away of imagery to attract new clients. Here msg members can comment on this, because i am not a new user. For all of us it will be interesting to know that Fotolia and Adobe will keep guarantees of user setting, for example: no free, no exclusive. You answered that you forwarded this to the team, but now this question about give away arrives regarding Adobe itself. Any progress on this? Please comment. @Skyfish if a license is issued on your image, you will be paid a commission. That commission will never be less than the minimum guarantee.
Matt, one more question, i live in Lima, Peru, from here i cant see adobe stock website, why i not avaible in my country? in which countrys is avaible? and when i can see adobe stock website? @Ana currently Adobe Stock is available in 42 regions. The market will continue to expand. The list of countries can be seen at stock.adobe.com by clicking the change region link in the lower left corner of the screen. Does clicking the stock tab on your creative cloud app pull up the search and such?@DallasP a good source of information on how to use Adobe Stock from a customers perspective can be found here: https://helpx.adobe.com/stock/help/using-adobe-stock.html So, customers get a big discount when buying images if they pay a monthly fee to Adobe C.C. ... but photographer's don't get nothing of this monthly fee. @Loop contributors are paid 33% of the amount paid. This amount is never less than the minimum guarantee which is based on your rank. Thank you for your questions, keep them coming if you have more! -Mat Hayward
1341
« on: June 18, 2015, 12:10 »
Does anyone know where they will be posting sales information on sales from Adobe Stock?
Will it be on Fotolia?
Or will they post sales information on the Adobe Stock website (which means that we will have to register on Adobe Stock to get that information)?
AFAIK, they're just mixed in (unmarked) with your regular FT sales.
Correct, they are not differentiated in your stats at this time. -Mat
1342
« on: June 17, 2015, 16:38 »
How come my rank shows a negative number? -147 till the next level? Am I missing something or is this a hyphen not a minus sign?
There is a visual bug that is impacting accounts that have not had sales since the launch. As soon as you sell your next license the issue will automatically correct itself. Thank you for your patience, Mat
1343
« on: June 17, 2015, 12:05 »
Can a contributor submit directly to Adobe Stock, or do they go through Fotolia?
@cathyslife, the only way to upload to Adobe Stock is through Fotolia. -Mat
1344
« on: June 17, 2015, 10:44 »
Matt, What is the income range, i.e. money per download received by the photographer for clips?
Adobe Stock is not selling video clips at this time. -Mat
1345
« on: June 17, 2015, 09:09 »
Mat, how long does the transfer from FT to AS take for new images?
@Sean, I don't know the answer to that question. I will ask. -Mat
1346
« on: June 17, 2015, 08:41 »
Matt,
the watermark is too simple and not covering enough. There is still possibility to balance interests of designer and vendor. Comp quality is too high for the comp, for my opinion.
Another question: do you have plans for Editorial and RM content ?
Guarantee of settings stability, like "no free section" , "no exclusive" ?
@Skyfish, I appreciate your feedback. I will share your comments about the watermark. There are no plans in place for editorial content or rights managed licensing that I am aware of. Your feedback regarding default settings for indexing has also been noted. Thank you, Mat
1347
« on: June 17, 2015, 08:27 »
Question for Mat.
Great to see my rank jump to Emerald but sales today are still showing the old amount of credit ie:
Standard S = 3 credit instead of 6
XXL = 12 instead of 24
Hoping this is just a glitch
@Smilla, shoot me an email with the specific changes you want made to your pricing and I will submit your request to our tech team later today. Thanks, Mat [email protected]
1348
« on: June 17, 2015, 08:25 »
Hi Leaf, Send me an email with the specific changes you want and I will be happy to help. There are several requests pending in Fotolia from other contributors that I am also aware of. I will be processing those later today, thank you for your patience. -Mat [email protected]
1349
« on: June 16, 2015, 19:08 »
Mine hasnt changed either. It says I need -279 sales for silver. I now have 1279 sales.
Ill see what it says tomorrow, maybe it will be set over night.
I'm seeing a pattern there. I have shared this with the tech team to review. -Mat
1350
« on: June 16, 2015, 18:56 »
Another question for Mat. Will the Instant collection be included in Adobe Stock? I see existing Instant Collection images appear to be, but wanted to clarify if that will continue to be the case moving forward?
@KerinF yes, the Instant Collection is in Adobe Stock. As far as I know those images will continue to be added as they are approved at Fotolia. -Mat
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