Quote from: Pilens on June 11, 2013, 22:38

Quote from: Pilens on June 06, 2013, 16:19

Quote from: Tinny on June 05, 2013, 15:33

Have a look at wordfence, I posted about it in th general section yesterday to see if anyone was using it

Thanks Tinny, I'll try it. I hope I find some time to install it on the weekend.

I finally got around installing Wordfence. Seems to me it is pretty much set it and forget it. I haven't noticed any problems so far. Knock on wood...

Hi Pilens,

I've just registered on your site and get no password sent?
I have the same problem with my Symbio site, seems to be a fundamental bug in theme.

Anyone else tested their sites, any registrations working out there?

I've been experiencing that only with one of my test e-mail accounts.  Check out my various posts on the Bug Stomping thread.  I get the registration if I use my g-mail account, friends testing with Yahoo accounts get it, I tested using my e-mail at my day job and it came through. When I use my Optonline.net account which is my Cablevision (ISP provider) account their SpamScrubber stops it before it ever gets to my mailbox.  They are working on identifying what in the e-mail is blocking but I don't have an answer yet.  What I was able to determine was that it's the Symbiostock back-links in the e-mail that are trapping it in the spam scrubber.   Leo is aware of it and was going to work on changes.  I disabled the Spam Scrubber on the Optonline.net accoutn and it went through.  Tried forwarding it about 40 times, each time deleting different combinations of links.  Took out just the header, or just the images, took out all links, just one Symbio link, Just the other Symbio link.  The only time the forward went through was when I took out both Symbiostock links.

I wasn't sure how to answer the poll - against the month or compared to previous months and typical sales. 

The first half of the month was just pathetic and after the 13th I've seen an increase in sales so in that sense the change has helped this particular month but compared to previous months the sales are down.  Dollars are down, about half of what I'd normally see, and RC's are way down since I'm no longer getting the benefit of P+ with the additional credits. 

I suspect between the transition to the new levels and the flooding the PP is very low on their priority list.  It's always seemed like it was a manual operation and I wouldn't be surprised to find that they are not bothering with that right now.

Quote from: ajt on June 21, 2013, 16:39

Quote from: Travelling-light on June 21, 2013, 16:25

That search engine is looking very good! What's your logic for best match?

Now it is simple. When you enter phrase having two or more words, first go images with that phrase as single keyword or title, then images with all words as separate keywords. Images are sorted randomly to avoid grouping results from one site (random numbers are generated when images are indexed or updated in database). And images with huge number of keywords are pushed down.

OK, I wondered why we were almost invisible on a search for 'New Zealand'! We've split that phrase to work in the site search. On the other hand, thpstockphotos has dozens in your search but only five in the same search on his own site. Looks like we'll need to have both.

Good to know!  One of my top selling images would typically be searched by a phrase so I've included variations on separate words and phrases.

Leo - an update on the e-mail issues I'm having with Optonline.net SpamScrubber blocking the e-mails for registration and purchases.  I've been working with their customer service to try and determine a cause and solution but I've managed to find something myself that seems to be the cause - it's the two Symbiostock links that are causing the blocks.

I tried forwarding a large variety of the registration letter and purchased file letter, disabling only one hyperlink, multiple variations on hyperlinks, only those at the very top in the header, only the images, my site image but not Symbio image, my links but not Symbio links, my links and one Symbio link... you get the picture.  The only e-mails that went through were those that had both hyperlinks to Symbiostock disabled.

They had initially referred me to a site where I could make sure my IP address wasn't blacklisted and it wasn't.  I don't know IP addresses in links would be picked up by their spam scrubber but if so, it could be that they are blocking your IP address in the links.  I'll be calling them to give them the findings to see if they have a solution short of removing the links.  It doesn't seem to be an issue of multiple links because when I remove all of mine and leave just the Symbostock links it still doesn't go through.

Only solution at this point seems to be removing the active links to Symbiostock in both all e-mails or if you could program something in the background that would send an alternate letter only if someone as @optimum.net as their e-mail extension.  Or maybe another button that says "click here if to resend your password" and have the alternate version of the e-mail sent.  That would solve the registration problem but we still have the issue of the "thank you for purchasing" e-mails being blocked due to the Symbiostock links.

Leo - I'm still having the image processing error triggered by the data sheets - http://www.microstockgroup.com/symbiostock-development-area/100-stability-lets-fix-the-final-few-bugs-the-final-bug-stomping-thread/msg322406/#msg322406  Please don't overlook this one! 

Quote from: klsbear on June 16, 2013, 12:57

Update on the Cablevision/Optimum SpamScrubber blocking registration e-mails:

I spoke with a representative at Cablevision/Optimum today and they are escalating the issue to a senior team, trying to determine what is causing the e-mails to be blocked by their SpamScrubber.  I've requested that they try to come up with a universal fix that would allow all Symbiostock e-mails through.  My concern is that it's not only blocking the registration e-mail but once someone does get the password it might block the download response and other e-mails too.

They said that it may take 24 to 72 hours for a response so I'll update during the week when I hear more.

That's nice of them! I hope they come back with a clear answer to the question what is causing the e-mails to be blocked so Leo can change the e-mail accordingly. - We can't possibly ask every ISP and every anti-spam/firewall software company to do what Cablevision/Optimum is doing here.

I was very happy with how seriously they are addressing the problem.  They see it as an issue that potentially affects all of their customers so they need to fix it.  The IT guy at my day job said that they have one of the more aggressive and sophisticated spam filter systems so hopefully it's not something that will occur with other systems frequently.

When they get this figured out I will count this as my most satisfying Symbiostock moment to date - fixing a bug for Leo so he doesn't have to do it! 

Update on the Cablevision/Optimum SpamScrubber blocking registration e-mails:

I spoke with a representative at Cablevision/Optimum today and they are escalating the issue to a senior team, trying to determine what is causing the e-mails to be blocked by their SpamScrubber.  I've requested that they try to come up with a universal fix that would allow all Symbiostock e-mails through.  My concern is that it's not only blocking the registration e-mail but once someone does get the password it might block the download response and other e-mails too.

They said that it may take 24 to 72 hours for a response so I'll update during the week when I hear more.

Thank you for that link!

Exactly I'm interested on the ability to reproduce something similar they have on their site. My version would be a 3x3 or 4x4 matrix, the selected squares meaning almost uniform colors (space suitable for text).

Regarding the content on the link http://tsdr.uspto.gov/documentviewer?caseId=sn78766484&docId=APP20051208085810#docIndex=16&page=1 says "The mark consists of standard characters, without claim to any particular font, style, size, or color."
If I understand correctly, the name "copyspace" is trademarked, NOT the functionality (?).

So I can build a similar search functionality, just name it otherwise than "copyspace" (??)

I think you're correct with that.  In order to cover the functionality I believe they would need a patent and it would probably be specific to how they achieve the results, not the end results.  All they've done is trademark the use of the phrase CopySpace as one word to describe the tool on their site.  Curious (or just sloppy) that they have it as TM instead of (R) since they were granted registration in 2007.  The TM means you've applied for the trademark registration whereas the R in the circle indicates it was granted and you own the trademark so I would think they should have updated the site to use the R now.

I need some help trying to get to the bottom of my issue where my home ISP (Cablevision) is blocking the incoming registration/password e-mail, stopping it at their firewall before it ever gets to my mailbox on their server.  I'm trying to narrow down what is causing the firewall to block the e-mails so I'm looking for a few testers with specific site qualities to help by doing some test registrations and I need a few specific sites I can test-register on to see if I get their e-mails.  Here's what I'm looking for:

1.) Someone using Cablevision as their ISP that will register at my site and let me know if they get the registration e-mail.

2.) Anyone using other ISP providers that will register at my site and let me know if they get the registration e-mail.

3.) Another site using Bluehost as their Symbiostock host.  I'd like to do a test registration on your site to see if your e-mail with password gets delivered to me.

4.) Another site NOT using Bluehost as their Symbiostock host.  I'd like to do a test registration on your site to see if  your e-mail with password gets delivered to me.

Here's what I've identified so far using two e-mail addresses - one where I've turned off SpamBlocker and one where it's turned on:

If I turn off the SpamBlocker filter on the e-mail account the registration e-mail comes through.  If I use the account with SpamBlocker the e-mail is stopped at the ISP firewall (never hits my mailbox so I never know it's there - not even when viewing my e-mails online via the web viewer.  It's lost in cyberspace spam prison)

Sending e-mail direct from my Bluehost account to my e-mail with SpamBlocker works when it's just a chatty e-mail and it worked when I sent my self an e-mail with 2 web address links included.  It may be the multiple links causing the problems.

It seems that something in the registration password e-mail is getting the incoming message trapped at the firewall.  I'm trying to identify what it is, hoping a small change to the auto-generated e-mail can be made.

Cablevision is said to be the 8th largest provider in the US and it's concentrated in the New York, New Jersey, Connecticut area, used heavily by individuals and businesses.  This could have a big impact on our network if anyone using Cablevision has trouble registering or getting e-mails generated by Symbiostock actions.

Please let me know if you test register and get the e-mails from my site or if I can use your site for a test registration.  My site is www.karensarragaphotography.com

Quote from: Megastock on June 14, 2013, 10:05

This was what made Photo+ useful, in my opinion.  Self selection by the Artist crowdsources the work effort by the very people most likely to know and care which images are promoted!

+1 
Mine are now all Main.  The P+ pricing never seemed to hurt sales but made a big difference for $$$ for me.  Without it iS will probably drop quite a bit more for non-exclusives.  Too bad.

Mine too have all been demoted from P+ to Main - nothing in a higher collection, even my one image with a flame and another just a few sales short of it's flame.  Actually just sold that one - Yippeee - $0.16 for that X-small sale.  Last 6 X-small sales on that one ranged from .52 to .75  Still peanuts but at least there were two or three peanuts in the shell.  Another negative factor for me will be the loss of the extra RC's I got from the P+ sales.  They were what helped me hit the next level above base.   I pretty much quit uploading after the debacle with Google Drive and more than half my income at IS comes from the partner program now.  Thinking this may be the deciding factor in pulling the plug on them.

Quote from: klsbear on June 11, 2013, 20:32

In my case the registration e-mail with password was being sent (I'm on Bluehost) but my cable ISP on the incoming side was blocking it with their internal spam filter.  When I registered giving an email on a Gmail account I got the message instantly.  When I turned the spam filter off on my incoming emails from my cable ISP the message got through.  When I used one of the e-mails on the cable ISP that still had the spam blocker activated, no e-mail.

I spoke with one of the IT guys at my office today and he told me Cablevison (my ISP) has one of the more advanced spam blockers and when I described the email to him he said it was very likely that it was the recurring loop links in the e-mail, directing you back to where the e-mail was sent from, that are causing the email to be blocked.

No, it's not my Symbiostock host that's stopping them from going out, it's my home ISP cable provider's spam blocker that won't send them through.  It never makes it to their online webmail either.  They block it before it gets to any of my mailboxes.

I did some more tests.  I have two e-mail addy's set up at Cablevision.  One with Spam blocker on, one is off.
Registration never appears in Outlook mailbox or in online viewer with spam blocker on.
Registration sails right through with spam blocker off.

Tried another test, thinking like a buyer might.  Sent an e-mail via contact form re: not getting password.  Contact form does not utilize home ISP, it gets forwarded from Bluehost to a gmail account.  Gmail account is set up so I can send out using my website identity as the sender.  That also got blocked by Cablevision ISP whereas when I tried sending the same email direct from my primary gmail account it went through fine.

The problem lies with whatever Cablevision ISP is filtering out as spam.  In the registration e-mail it may be the links.  With the gmail account I don't think it liked the fact that it was sent with an alias. 

I'll do more testing tonight so we can make sure the mail gets past the ISP's internal filters.


but any spam that's blocked should still show up in the spam folder that stays online, right?  from 1and1 I get a daily email that lists any emails that have been blocked and that are being held onine.  this is different from the junk email folder that I use thru outlook

In my case the registration e-mail with password was being sent (I'm on Bluehost) but my cable ISP on the incoming side was blocking it with their internal spam filter.  When I registered giving an email on a Gmail account I got the message instantly.  When I turned the spam filter off on my incoming emails from my cable ISP the message got through.  When I used one of the e-mails on the cable ISP that still had the spam blocker activated, no e-mail.

I spoke with one of the IT guys at my office today and he told me Cablevison (my ISP) has one of the more advanced spam blockers and when I described the email to him he said it was very likely that it was the recurring loop links in the e-mail, directing you back to where the e-mail was sent from, that are causing the email to be blocked.