I searched both my name and user ID, there was no results.

Do I still have to delete my StockXpert photos in order to become IS exclusive?

I would like to believe it was because of the Chinese New Year but I saw Alex's response to someone's posting yesterday.

I just don't understand why 123rf remains silent on this. If they want to keep my $55, at least they should give me a good reason. If it's unintentional, they should remedy the error and move on.

Quote from: macrosaur on February 19, 2010, 11:22
Besides, what's exclusive in photos that have been sold everywhere else before you went exclusive ?

What do you mean?

I hope you are right. Had I received the payment on Feb. 15 or had a reasonable reply from 123rf, I would not have been concerned. Apparently the payment didn't arrive, and no replies from 123rf.

How do you call them? I may try live chat tonight.

Quote from: Danicek on February 19, 2010, 08:28
While I understand that it is not good that they did not reply promptly to your mails, I don't think they are doing this intentionally. Rather looks like a bug in their system - the balance total may be based on a sum counted from sales from your images and deleting them causes the balance to go down.

I would expect that they will look at that and pay you as, obviously, doing otherwise would be clearly illegal. I don't believe they will go that route. You may want to call them. Phone is always better in these matters.

My earned balance was over $50 at the end of January 2010 so I was expecting a payment from 123rf in mid-Febuary.

Since I am preparing to go exclusive with IS a few months later, I have been deleting my photos from almost all other sites.

After I deleted some of my photos from 123rf, I realized that my earnings became a negative balance. My sales from the past disappeared. I have not received any payment yet even though I am supposed to receive it around Feb 15. I have emailed Alex and Mimi twice and none has replied to my emails. No one has responded to my posting in 123rf forum either.

Does anyone know why 123rf is doing this??? Does it mean that 123rf will not honour my earnings because I am leaving?

IS had requested that I notify all other sites of my intention to go exclusive at the end of December 2009. I received courtesy and kind replies from every sites, including Fotolia and Dreamtimes. PantherMedia paid me even though my earning was below the payout level. Only two sites didn't not reply. 123rf was one of them.

I used to praise 123rf for its courtesy to the photographers. Cannot believe they are taking this approach, and I hope it was just a site glitch and not a dishonest act.

Alex, if you read this post, please let me know what happens. Thanks.

I have been away so am very much behind everything. Sorry if my questions were discussed before.

It appears that stockxpert will cease to exist as I can no longer log into my account. I plan to become iStock exclusive sometimes later and was informed that I should delete my StockXpert port in advance.

However, I can't do this since I cannot log into stockxpert anymore. What happens to my photos? Am I allowed to contribute to Thinkstock if I become IS exclusive later? Where is my Thinkstock info if I am automatically switched? Or am I not automatically switched?

I have sent StockXpert a sitemail and haven't heard anything back. Thanks.

I have received my payment, didn't appear to be any problems for me.