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Messages - MatHayward
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1401
« on: April 30, 2014, 14:10 »
Volume.
Plus an EL cost 80 euro not 1 dollar.
Right now only Standard licenses are available at DPC. Very soon an EL at DPC will be available for $50 with a $30 commission (60%) paid to the photographer. -Mat
1402
« on: April 30, 2014, 13:08 »
Every day many requests are sent from Dollar Photo Club members wanting to purchase an Extended License. In response they are directed to Fotolia to make the purchase. Ive just been notified that Dollar Photo Club will soon be adding an Extended License. The commission paid to photographers will be an even $30 (US). The cost for the member for this license will be $50 resulting in a 60% commission rate for contributors. If you have any questions, please email directly: [email protected]
1403
« on: April 29, 2014, 19:07 »
Are you employed by Fotolia?
Yes, after volunteering as a moderator in the Fotolia forum for many years I made the decision to leave the restaurant business I had been in for more than 25 years and turn my focus to my true passion of photography. The timing was fortuitous as an opening came available on the Customer Service team at Fotolia that I happily accepted this past September...
Thanks for the clarification, Mat. I hope you realize that this was misleading, though, by earlier emphasizing the point that you are a contributor but never mentioning that you are an employee as well.
I also hope you realize that misrepresenting yourself only adds to the mistrust we already feel towards many agencies these days. Since you are a contributor, you know as well as all of us that it isn't easy being in the microstock business, especially recently. Many companies look to exploit every angle and opportunity to get the most profit from our work while paying us the least amount possible.
So you coming in here acting like a regular joe, hawking the DPC product and expecting us to buy into it all while under the employ of the very company that sells the product is pretty shady.
Frankly, it doesn't speak well to what Fotolia is about today. We need more honesty in this business, not less. I'm opted out of DPC, not just because I think it's a bad deal for artists but also because I'm concerned about the direction Fotolia seems to be going in. If you are truly intent on doing a good job for Fotolia and representing the company here and as a customer service rep in a positive way, I hope we can expect to see some better contributor relations going forward. That needs to include some real transparency and disclosure.
Fair enough Mike, thanks for the feedback. The truth is, this forum is very hostile. Yes, my employment status has changed in recent months, but sharing that here was not something I felt compelled to do. It's not about being "shady" it's simply an unpleasant place to attempt a reasonable discussion/debate or to share news. How many times have we seen agency representatives attempt to engage in a discussion here only to get the digital equivalent of an angry mob with pitchforks and torches? I've been a member of this forum a lot longer than I've been an employee at Fotolia and I know how this place works. My offer stands, I've shared my email address [email protected]. Feel free to write to me directly if you have any questions, (reasonable) comments or concerns and I will do my best to respond as quickly as possible. Kind regards, Mat
1404
« on: April 29, 2014, 12:34 »
I am a contributor with a vested interest in overall sales growth. Here are my FT portfolios:
http://us.fotolia.com/p/19000
http://us.fotolia.com/p/200920505
Are you employed by Fotolia?
Hi everyone, Yes, after volunteering as a moderator in the Fotolia forum for many years I made the decision to leave the restaurant business I had been in for more than 25 years and turn my focus to my true passion of photography. The timing was fortuitous as an opening came available on the Customer Service team at Fotolia that I happily accepted this past September. Working in this position has allowed me the opportunity to see firsthand the passion and commitment the team at Fotolia has towards increasing business and revenue for all involved including photographers. Going into the job I have the unique perspective of looking at it from the view of a contributing photographer. As much as I love to talk about myself (NOT!) I would like to reiterate a couple of solid points that some people in this forum are attempting to brush off as irrelevant. The license at Dollar Photo Club has changed as a direct result of the urging of contributors. The license at Dollar Photo Club has always been a Standard License but now it has been made more clear. Customers cannot use the images in items that will be resold where the primary value comes from the image (tee shirts, coffee mugs, etc.) and there is now a limit of 500K on the run. As it has been pointed out here, the only difference between buying an image at any stock agency with a subscription plan and buying it at Dollar Photo Club is the fact that the customer can continue to use their purchased downloads even after cancelling their membership. The fact that a customer can continue to use their available downloads without them expiring means that again, a higher percentage of overall spending goes to the contributor. If a member of Fotolia or any stock agency buys a subscription and allows the subscription to expire before using their available downloads, those downloads expire and no commission is paid to the photographer. Dollar Photo Club is hitting a previously untapped market and is driving sales at fast rate. I recommend you think it through with logic rather than passion before deciding if you want to be a part of the growth or simply a witness to it. As has been mentioned, you now have the option to opt out or opt back in manually in your account settings. If you have any questions or concerns my email address is [email protected] and I will be happy to start a dialog with you one on one. -Mat Hayward
1405
« on: April 28, 2014, 15:21 »
FYI: The license agreement has changed to limit the print run to 500K as it is at Fotolia. "Run limit: The Member may not cause or allow any given Work (including modifications thereof) to be reproduced more than 500,000 times"
So how does that work Legally.
If I bought a $99 package last week am I now limited to the 500k size print run? or can I go by the old terms when I bought my package that I thought was unlimited.
And how are you going to police that?
As it's a contract between FT and the end user it is most likely that FT would have to honour the contract.
I can't see that once the sold images under the "unlimited print run" clause they could then rescind that.
That is correct. If an image was purchased prior to the change of the license the original license will be valid for that particular file. -Mat
1406
« on: April 28, 2014, 13:57 »
FYI: The license agreement has changed to limit the print run to 500K as it is at Fotolia. "Run limit: The Member may not cause or allow any given Work (including modifications thereof) to be reproduced more than 500,000 times"
So your initial assessment of the licence was wrong and yet you kept advising contributors that they were wrong when they pointed it out to you, in fact they were right?
I understand your point Ron. Up until about a month or so ago, the Standard license at Fotolia allowed unlimited print runs. The differentiator between the Standard license and the Extended license was when an image was to be used on an object in which the primary value was found within the image. For example, tee shirts, coffee mugs, greeting cards, etc. The Standard license changed recently at Fotolia to include the print run of 500K but that change did not carry over to DPC. All of the other relevant differentiators remained in place. Having listened to contributor feedback this week, management realized that this was an important issue and made the correction in the license agreement for Dollar Photo Club. -Mat
1407
« on: April 28, 2014, 13:21 »
FYI: The license agreement has changed to limit the print run to 500K as it is at Fotolia. "Run limit: The Member may not cause or allow any given Work (including modifications thereof) to be reproduced more than 500,000 times"
1408
« on: April 28, 2014, 12:59 »
....In the meantime if you do not want your images sold through Dollar Photo Club send your request via a Fotolia customer support ticket and you will be manually removed.....
-Mat Hayward
Mat, could you please clarify the opt out that is being offered? Can we have our whole portfolio manually removed by contacting customer support as you stated in this post or just stop new uploads appearing on the site, as the replies to individual contributors seem to imply?
We need to know what options are open to us before we can make a decision. Do we have to delete our whole portfolio from Fotolia if we want to opt out of DPC or not?
Yes, you can opt out of Dollar Photo Club sales via a customer support ticket. These requests may take several days for the process to complete but Customer Service is responding as quickly as possible. To clarify, this removes your entire portfolio (including existing and future uploads) from Dollar Photo Club while keeping your images active in the rest of the database. -Mat
1410
« on: April 27, 2014, 14:08 »
In the meantime if you do not want your images sold through Dollar Photo Club send your request via a Fotolia customer support ticket and you will be manually removed.
I wrote fotolia support and was told that I would have to deactivate my images if I wanted them removed from Dollar Photo Club. Has that policy changed?
Yes.
1411
« on: April 27, 2014, 12:27 »
Hi All,
I can tell you with 100% confidence that the Fotolia team cares very much for the photographers and respects your opinions and feedback. Your concerns about being in Dollar Photo Club have been heard and Ive been told that soon an option for contributors to choose will be made available to all Fotolia contributors. In the meantime if you do not want your images sold through Dollar Photo Club send your request via a Fotolia customer support ticket and you will be manually removed.
A couple of points of interest. Contrary to what has been posted earlier in this thread, every dollar spent by a Dollar Photo Club member goes towards a download. Every image downloaded at DPC is paid to the artist through Fotolia immediately. Monthly members pay $10 per month and receive 10 downloads. Annual members pay $99 and receive 99 downloads. Each of those downloads pay a commission to the contributing artist.
Something you may not have considered is that the Dollar Photo Club membership actually is more beneficial to the contributors than traditional subscriptions. In a traditional subscription if the sub expires, unused downloads also expire. As a result, no commission is paid. At Dollar Photo Club, even after a member cancels their subscription they can use their unused downloads. As a result, a higher percentage of money spent goes to the photographer.
Another misconception is the license. The license sold via Dollar Photo Club is a Standard license. Members that need Extended licenses are referred to Fotolia to purchase them. Soon an Extended License will be made available to Dollar Photo Club members at rates similar to those at Fotolia.
The simple truth of the matter is this. The only way for Fotolia and/or Dollar Photo Club to be successful is for the contributors to be successful. Regardless of what has been written in msg, the interests of FT and of the contributors are aligned. The goal for all parties involved is to drive sales. Dollar Photo Club has already proven to be successful and has resulted in many sales paid out to contributors. The site will continue to grow and to push sales in a positive direction for all of us.
-Mat Hayward
1412
« on: April 27, 2014, 12:27 »
Hi All,
I can tell you with 100% confidence that the Fotolia team cares very much for the photographers and respects your opinions and feedback. Your concerns about being in Dollar Photo Club have been heard and Ive been told that soon an option for contributors to choose will be made available to all Fotolia contributors. In the meantime if you do not want your images sold through Dollar Photo Club send your request via a Fotolia customer support ticket and you will be manually removed.
A couple of points of interest. Contrary to what has been posted earlier in this thread, every dollar spent by a Dollar Photo Club member goes towards a download. Every image downloaded at DPC is paid to the artist through Fotolia immediately. Monthly members pay $10 per month and receive 10 downloads. Annual members pay $99 and receive 99 downloads. Each of those downloads pay a commission to the contributing artist.
Something you may not have considered is that the Dollar Photo Club membership actually is more beneficial to the contributors than traditional subscriptions. In a traditional subscription if the sub expires, unused downloads also expire. As a result, no commission is paid. At Dollar Photo Club, even after a member cancels their subscription they can use their unused downloads. As a result, a higher percentage of money spent goes to the photographer.
Another misconception is the license. The license sold via Dollar Photo Club is a Standard license. Members that need Extended licenses are referred to Fotolia to purchase them. Soon an Extended License will be made available to Dollar Photo Club members at rates similar to those at Fotolia.
The simple truth of the matter is this. The only way for Fotolia and/or Dollar Photo Club to be successful is for the contributors to be successful. Regardless of what has been written in msg, the interests of FT and of the contributors are aligned. The goal for all parties involved is to drive sales. Dollar Photo Club has already proven to be successful and has resulted in many sales paid out to contributors. The site will continue to grow and to push sales in a positive direction for all of us.
-Mat Hayward
1413
« on: April 23, 2014, 14:31 »
1414
« on: April 19, 2014, 17:19 »
I recently came across a dead sheep in a field - it had been savaged and killed by wolves - an increasing problem round here. Fairly generic dead sheep, green field, no buildings, nothing special. And FT wanted a property release!!!
Will you please upload a copy of this image to the thread? It is all speculation at this point. Thanks, Mat
1415
« on: April 16, 2014, 16:21 »
What comes next....??
PR from Dolce & Gabana if a model wears a D&G coat?
Yes, if your model is wearing a D&G coat and it is obviously a D&G coat you would need a property release. Same with any trademarked brand of clothing. Shoes most often create the biggest problem in this area...recognizable logos are not OK to sell commercially. -Mat
1416
« on: April 13, 2014, 13:10 »
I've written the word "homeless" in releases with this situation and not had any issues. It's been several years however so things could have changed.
1417
« on: April 08, 2014, 17:48 »
Hi Lisa,
I think that point could be made with any license agreement in any industry. Layer upon layer of lawyer upon lawyer creating massive documents everywhere. I haven't read the terms and conditions of other sites closely but I would predict there is potential confusion in most, if not all documents such as this.
The first paragraph of the restrictions seems to me to be as clear as can be however:
"(a) No resale: The Member shall have no right to sell or otherwise distribute the Work or any reproductions thereof to any third parties, whether alone or incorporated or together with or onto any item of merchandise or other work of authorship, in any media or format now or hereafter known, unless: (i) the Work has been modified to the extent that it is no longer substantially similar to the original Work, provided however that the modification must be sufficient enough to qualify as an original work of authorship; and/or (ii) the primary value of the item being sold or distributed does not lie with the Work(s) themselves. For greater clarity, it is noted that reproducing the unmodified Work on mugs, t-shirts, posters, or other similar merchandise for resale is not permitted, as primary value would still lie in the Work itself. "
1418
« on: April 08, 2014, 17:30 »
Hi guys, To set the record straight, DPC does not offer Extended licenses and does not allow for Extended license use with the images. The term "unlimited" referenced above is regarding the print run which is unlimited. The license agreement can be read here and is pretty straight forward: http://www.dollarphotoclub.com/Info/RoyaltyFreeLicenseTo clarify, DPC members cannot use the images on objects that will be resold where the primary value is found with the image. No coffee cups, greeting cards, tee shirts, etc. They cannot distribute the images to multiple clients. To do so they would need to purchase the image each time, etc. For that type of use, DPC members are referred to Fotolia.com where they need to purchase an Extended license. Cheers, Mat
1419
« on: March 16, 2014, 13:27 »
Yes, Dollar Photo Club is using the Fotolia api. Sales through DPC are posted to your FT account with a subscription commission.
-Mat
1420
« on: March 13, 2014, 15:58 »
If you were opted out of Extended licenses and now all of your images have EL's priced at the minimum of 20 credits you can email support to request a bulk change of the prices. The change will be made fairly quickly.
-Mat
1421
« on: February 07, 2014, 18:11 »
Hi "WordPlanet"
Looks like Customer Service was waiting for a response to an email, hence the delay. I just confirmed that your account is now closed.
-Mat
1422
« on: February 05, 2014, 12:19 »
Did you sell your unsold images to PhotoExpress back when they were buying our content? You should be able to contact their customer service to have your content pulled assuming you aren't still in the time frame of your agreement. If you never participated in the agreement then your content is from the FT api. If your FT content is closed out then PhotoExpress should be too. Contact them directly for more info.
-Mat
1423
« on: January 17, 2014, 13:09 »
Thanks very much guys. 2014 is shaping up to be pretty great too!
1424
« on: January 16, 2014, 13:18 »
Hi all,
I looked into Dollar Photo Club. It is an affiliate site that is using the Fotolia api program. The database on Fotolia is mirrored on this site as it is on many other partner sites. The difference is that Dollar Photo Club isnt available to everyone. It is an exclusive club (not exclusive content) that is going to be made available to heavy buyers.
The sales from Dollar Photo Club take place through Fotolia (as do all api sales) so your commission remains the same. It is essentially a giant subscription. You will receive the same subscription commission you would if the image were purchased directly from a Fotolia member with a subscription.
This is another way to drive traffic to your portfolios and should result in an increase in overall sales for each of us.
All the best,
Mat Hayward
1425
« on: January 16, 2014, 12:53 »
OK, this is weird, really weird . . .
space aliens came during the night and worked in partnership with Matt
What a wacky,weird coincidence...while yes, it's true space aliens did come and work in partnership with me last night but it was on a different matter...I totally forgot to talk to them about your portfolio. It must've been something else  -Mat
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