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Messages - ShadySue

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13926
Don't even get me started on bankers' bonuses, e.g.
http://www.bbc.co.uk/news/business-12663730

13927
Shutterstock acted properly, supported their content provider, policed the issue on behalf of of ALL stock photographers and earned themselves some extra money to boot.
Which is good, as the image was purchased from them.

Congratulations, Dan, on finally having a satisfactory resolution to this.  Sorry it took so long.
Nice to know Shutterstock was willing to enforce it's licenses.  My experiences with Istock have been the same as yours, refusal to do anything at all, even when I had proof the download was from their site.
And that is just wrong.

13928
Well they send an e-mail asking for donations. Fully understandable.
But in the same e-mail they say they are matching all donations up $25,000. Now I can read into that, that each and every donation up to $25,000 they will match. This is the problem with the place. Those undefined and un-clarified types of statements can hang their asses.
Absolutely, just like the ASA and most other iStock communications. Totally ambiguous and open to interpretation.

13929
Off Topic / Re: Obama
« on: March 19, 2011, 19:59 »
Good luck!

13931
Alamy.com / Re: QC 5 days?
« on: March 19, 2011, 13:13 »
Don't wait for an email, as stated that takes an extra day or two.  Just go to My Alamy - Track submissions (every hour or so) to get your results.  :)
Actually, the last two emails I've got have bundled several batch results over several weeks. The first time it was at least a month, and I thought they'd given up sending emails.
I'm sure they don't do QC at weekends, so relax until Monday.

13932

Pay attention up there at the back.
This isn't a 'bug' it's a 'feature'. RoberMexico said that in the new best match, 'most relevant' means 'median relevancy'.
New tagline; iStock repurposes the English Language.
(apparently you get the 'best' results by having the slider in the middle)

That slider is a stupid idea and a waste of IT resources. If you are typing in keywords, would you not always want the most relevant results? Why would you ever want results with "least" or even "median" relevancy to what you are searching for? Sure seems like it would waste a lot of search time.
In theory, it's not as bad as that. In theory, if buyers knew about it, and when it was working well, buyers could choose whether they wanted a close match to their search or a broader match, e.g. if searching on a concept. Depending on the designer or the project, they could choose one or the other.

13933
Alamy.com / Re: QC 5 days?
« on: March 19, 2011, 12:28 »
I was used to almost overnight turn around, then a spot check failed one photo.

I am used to 7 day turnaround if there is a failure.

Is there something unusual going on now, however. I have two uploads of 2 photos each that I have carefully reviewed and submitted. I submitted them on 8 March which is almost two weeks.
It was mentioned in at least two threads on their forums this week that it can be a fortnight now that rejections are 'held up'.

13934
They've clearly done their best match 'adjustment' as promised. My editorial files (all new, obviously) which were at the very bottom of my on portfolio by best match moved up to halfway, i.e. they were mixed in between the middle of p6 and the middle of p8 of 11 pages of a best match search.
Now they are all at the bottom of page 11.
Checked a sitewide search for Memphis. Yes, there are my new editorial files, right at the bottom (a small search) by best match.
Thanks for that, iStock.
So much for me making an effort with the new editorial programme.

13935
Since I'm in Bangkok now I just did a search for "bangkok" with the slider all the way to the right (most relevant isn't it supposed to be) and the second image has "bangkok" listed as the 10th most relevant keyword.  This can't be correct, I know we were told there are no bugs but the most relevant images should be better than that shouldn't they?
Pay attention up there at the back.
This isn't a 'bug' it's a 'feature'. RoberMexico said that in the new best match, 'most relevant' means 'median relevancy'.
New tagline; iStock repurposes the English Language.
(apparently you get the 'best' results by having the slider in the middle)

13936
iStockPhoto.com / Re: Istock F5 epic fail
« on: March 19, 2011, 07:32 »
The search is randomly throwing up nil results. (i.e. sometimes it works, sometimes it doesn't.
E.g. I searched on 'duck' and changed best match to Age.
No results "Tell us more".
Started again, duck, best match.
Clicked on photos, no results, "Tell us more".
This doesn't always happen. It was happening apparently randomly last night and that one again this morning.
I think I've read somewhere that a random problem is more worrying (harder to nail down and fix) than a replicable problem.
Maybe there's a random 'piss off the customers' feature thrown in to the algorithm.

13937
They've really duffed up.
They've lost what was great about the DV. I just did a search for Highland Cattle, which is in the CV as a phrase, and got loads of photos of cattle which weren't highland cattle. On trying to wiki three of them, it turns out they have highland (region) and cattle as separate keywords.
That's what drives me nuts about Alamy's search system, and which I thought iStock used to have (mostly) right.
:-(
Added: better still none of my five pics of highland cattle show up in a search for highland cattle, neither in my portfolio nor in the general search.
I wonder how many other keywords aren't working properly?
Added later: So I tried office manager. "Office manager" isn't in the CV, so the words went into the box on the left as office and manager below it. Only two hits.
Office AND manager has thousands of hits as you'd expect.
"Office manager" has 32.
So why is it returning hits for highland AND cattle, but missing out at least five files with "highland cattle" in them, when "highland cattle" is in the CV, but with office manager, which isn't in the CV, you have to write AND between them?
I need to go to bed right now - early start in the morning - or I'd work it out myself.
Anyone enjoy a challenge?

13938
[Sorry, repeated post again   :-[ ]

13939
best match shift is geared towards older files so successful files over 2 years old are showing up in front.
Not always. I tried a search where there were only 32 hits, and 5 of mine (film scans from 2007) were the bottom 5. Four of these five files had the highest dls in that search, by a long way.
Then had a theory that scans must be at the back, but another search proved that not to be true.
Anyway, I had 1 DL yesterday, 1 so far today. Can't get much worse for me.

13940
iStockPhoto.com / Re: Any point in uploading?
« on: March 18, 2011, 13:32 »
I would like to point out that iStock is also not indispensible... ;-) Works both way, right?
True, dat.

13941
iStockPhoto.com / Re: Any point in uploading?
« on: March 18, 2011, 12:49 »
By not uploading you only hurt yourself, nobody else. The agencies dont care, they can replace anyone tomorrow, nobody and I mean nobody is infallable, ( did I spell taht right)?

I think you meant indispensible?
http://www.ellenbailey.com/poems/ellen_323.htm


Yeah thats what I meant, still its true though, isnt it?

Absolutely: iStock, sadly, is not infallible and we, sadly, are not indispensible. ;-)

13942
iStockPhoto.com / Re: Any point in uploading?
« on: March 18, 2011, 12:29 »
By not uploading you only hurt yourself, nobody else. The agencies dont care, they can replace anyone tomorrow, nobody and I mean nobody is infallable, ( did I spell taht right)?

I think you meant indispensible?
http://www.ellenbailey.com/poems/ellen_323.htm

13943
[double post]

13944
iStockPhoto.com / Re: Any point in uploading?
« on: March 18, 2011, 08:24 »
I'm glad that you guys are not uploading. Keep the competition at a lower level ;).
Go to go now to upload some more :)
Some people are uploading. The queue is at 93319, but seems to be at a standstill. None of my uploads have been even 'locked for inspection' for well over 36 hours now, other than a 'stuck and released-by-Support' one from the 6th.

13945
Sigh..........................  Well it will probably change again and again and again until its a total mess, as usual. Certainly wont be in our favor, thats for sure.


It has to be in somebody's favor. A best match change can't cause everybody to go down unless IS sales overall go down.

The fact that JJRD said "After hours of discussions & after looking at every possible angle, the first tweaks of the actual values will be completed today, and pushed at next server sync." surely means that overall sales must be well down. They don't care if 'my' sales or 'your' sales go down, only at the overall figure.
http://www.istockphoto.com/forum_messages.php?threadid=314342&page=22#post6117472

13946
Isn't it odd that it's still the description, not the caption which shows when you hover over an editorial image? Someone posted about this in the editorial thread and got no replies that I noticed.
So essentially, you have to insert mostly the same (expanded, contracted or slightly tweaked) information three times: title (for Google), Caption (for when it's wanted) and description (for hovering over).
All this, and they won't allow buyers who really need the accuracy (caption and unedited image) to filter on editorial alone, and it seems that editorial files are right in the middle of any search.
Usual iStock lack of joined-up thinking.

13947
iStockPhoto.com / Re: how long for initial review
« on: March 18, 2011, 06:35 »
hi, i took the test and submitted the manditory images for initial review almost 2 weeks ago to istock.  just how long does this process take? i havent received any confirmation email and it says my images are still out for review and i'll be notified. jeeeeeeeeeeeeez!
Two weeks was about right when I started. It could be much longer now. The 'normal' queue is now the longest I've ever seen it, so I suspect they're short of inspectors at the moment, or they're having a go-slow, or goodness knows what.
You'll just have to be patient, I'm afraid. Some queue inspections are taking a fortnight.

13948
That quote wasn't actually from me, but from Jen.

As far as tiny mistakes, they do the same with keyword rejections for independents. I won't argue that they try on purpose to make certain things difficult to encourage (as they see it) submitters to be very careful.

However, rejections are a part of uploading. You either make your peace with them, warts and all, or move on and stop uploading there. Getting mad about it doesn't help your blood pressure and IS has shown itself virtually impervious to contributor complaints in this area, so it makes no sense to hope they will change.

Unpleasant perhaps, but that's just how it is
Sadly, true.
And total inconsistency makes it that much more difficult.
(I probably posted this in another thread. New readers start here)
I got loads of rejections because my date "should have been month-date-year". My first couple of appeals were overturned, but since than, hard cheddar. One I got a month-date-year rejection, and they told me it was because I had put London, England, UK, and England and the UK are the same. After I'd counted to ten, I pointed out that a) that wasn't the rejection b) England is not synonymous with 'UK' and c) I'd already had lots accepted as Glasgow, Scotland, UK and Edinburgh, Scotland, UK and one accepted as London, England, UK. No dice, had to resubmit.
The next time I got a 'should have been month-date-year' rejection, I again queried it and was told it was because I didn't have a comma between the month and the year. Again, not what the rejection said. I pointed out that I have over 140 acceptances without the comma, and that I had followed an official exemplar date format, I got a snippy note back that I should follow normal English language convention for dates. While it was true that we were taught to put a comma between the month and the year in Primary School, that was back in the days when you put your home address on a letter over at the right hand side, indenting every line, as you did with addresses on envelopes, with a comma after each line. Sometime before 1970 (I can be very, very precise about that, because that's the year I started Secretarial Studies at High School) that had gone completely. Fully left-justified letters/envelopes, no commas in the date (or address).
Icing on the cake: I had an editorial image 'pending executive' for weeks. It was accepted sans comma.
My acceptance rate has dropped over 2% since editorial started, mostly for caption problems (and some for my usual 'flat light').
Trouble is you can only Scout outright rejected images (sidenote: I doubt if I've Scouted ten images over 4+ years, and now I have my 3 Scout tickets in for this month) so you have no other right of appeal.
JoAnn's right - you just have to play their game, no matter how stupid. I'm just trying to remember to stick in that stupid comma, though as I'm fighting years of muscle memory, and you can't edit captions after submission (that pat answer about how 'just like you have to get the photo right at submission you have to get the caption right' is codswallop, of course. They could easily lock the caption at inspection) I've had to cancel and resubmit a lot of pending files.
( A propos of nothing, I see the queue shot up c1500 overnight,)

13949
iStockPhoto.com / Re: Istock F5 epic fail
« on: March 17, 2011, 17:12 »
http://www.istockphoto.com/forum_messages.php?threadid=314342&messageid=6107312

JJ is writing and promises to post about the search issue. I am (literally) holding my breath. I so look forward to his posts :)

He said:
"Greetings. After hours of discussions & after looking at every possible angle, the first tweaks of the actual values will be completed today, and pushed at next server sync."
http://www.istockphoto.com/forum_messages.php?threadid=314342&page=22#post6117472
Which means sales must be well down overall. They don't care one iota if 'my' sales or 'your' sales are down, over if the whole site's sales are down, so I guess the first iteration of the 'improvement' counts as an epic fail.

13950
There's a thread up now...
Thank you for that post.

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