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Poll

Do You Prefer to Pay with Paypal or Credit Card?

Paypal
28 (65.1%)
Credit Card
14 (32.6%)
Other (If Other Please Post What It Is)
1 (2.3%)

Total Members Voted: 37

Author Topic: Paypal or Credit Card?  (Read 9546 times)

0 Members and 1 Guest are viewing this topic.

« Reply #25 on: October 12, 2013, 14:29 »
0
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« Last Edit: May 12, 2014, 09:12 by Audi 5000 »


ShadySue

  • There is a crack in everything
« Reply #26 on: October 12, 2013, 14:37 »
0
I guess the question I'm trying to answer is would I end up gaining or losing buyers if I went credit card only with Stripe.
Can't answer that one. I've never heard or Stripe nor used any site which does.
I will say that I have aborted buying when they use something I haven't heard of.

Ron

« Reply #27 on: October 12, 2013, 14:50 »
0
Stripe is developed by a few guys in Ireland, and PayPal wanted to buy them. They do have a simple working product, but they are fairly small. Stripe is backed up financially by Elon Musk, who founded x.com which later aqcuired PayPal

« Reply #28 on: October 12, 2013, 15:28 »
0
What if a site only offered credit card payment and not Paypal? Would that stop you from buying there?

If you are wondering for your own site, i would say this is not the right forum to ask. Most of us here are contributors who have a Paypal account and get paid through Paypal so we dont have a problem paying with it. I pay with PP only for small amount and only when i have some balance available from my payments from agencies (not that often because i withdraw my money almost right away normally). I know my friends and family and many people who dont have a Paypal account and they would run away in a heartbeat seeing the Paypal  logo. The problem with Paypal is that they really want to make it hard for people who dont have an account to  pay by credit cards with them, the option of paying with a CC is hidden so well on their page, at some point they even want you to open a guest account with them to be able to pay with CC. Also, if you have a PP account (they know  through your email address) and dont want to pay with it (because you dont have enough balance for example)  it would be problem sometimes as they want to force you to pay with it and dont give you the CC option. 
FYI, from the sales on my site during the last 6 months with Paypal setup: 100% of payment over 30$ are paid with CC, below 30$ about 60% paid with PP, 40% with CC and i just switched to Stripe a week ago after one test purchase where i see PP requires you to open a guest account and show you no option of CC before you do that (they removed it now but i have no trust they wouldnt do it again).

Yes, exactly. Good info thanks. I have Paypal on my site now and am considering switching to Stripe.

My stats show a lot of abandoned carts. I'm sure some of it is people messing around but some of it seems legit. I did a test purchase and I can see how the Paypal process could be confusing.

I tested Stripe and it's user friendly, simple and almost foolproof for buyers.

I guess the question I'm trying to answer is would I end up gaining or losing buyers if I went credit card only with Stripe.

How'd you get your stats? Is there a way to tell what percentage of Paypal transactions were from credit cards?

When you get a payment in your paypal account there is an info about the buyer. Buyer using credit card is "Unregistered", buyer using Paypal will either be "verified" or "non-verified".
Before switching to Stripe i checked the Photoshelter forum and people have  good thing to say about Stripe.  many of them have problems with buyers who felt like they had to open an account with Paypal in order to buy and they dont like that.
It would be best ofcourse if we can have both paypal and stripe but right now maybe we have to experiment to see what is best for our type of clientele, you can always switch back easily. I have just started so i will see and will look at it again in about 6 months or so.

« Reply #29 on: October 12, 2013, 15:31 »
0
I guess the question I'm trying to answer is would I end up gaining or losing buyers if I went credit card only with Stripe.
Can't answer that one. I've never heard or Stripe nor used any site which does.
I will say that I have aborted buying when they use something I haven't heard of.

From the buyer side you will not see the name Stripe, it's just a normal secure credit card gateway.  Authorize net would be definitely more popular but you have to pay big fees for that.

PaulieWalnuts

  • We Have Exciting News For You
« Reply #30 on: October 12, 2013, 15:55 »
0
I guess the question I'm trying to answer is would I end up gaining or losing buyers if I went credit card only with Stripe.
Can't answer that one. I've never heard or Stripe nor used any site which does.
I will say that I have aborted buying when they use something I haven't heard of.

Stripe is a company that provides a web based credit card processing that inserts credit card fields into an existing web page. Photoshelter offers it as an option and it's totally seamless. All the buyer sees is a normal typical checkout process where they enter credit card info. No extra signups, no external pages, no complexity, nothing unfamiliar to scare them off. It doesn't say Stripe anywhere.

That's the concern I have with Paypal. There are a lot of people who like it. But there are also a lot of people who have had bad experiences or don't know what it is and may get scared off when they see  the only option is to click the "Pay with Paypal" button.

PaulieWalnuts

  • We Have Exciting News For You
« Reply #31 on: October 12, 2013, 15:55 »
0
What if a site only offered credit card payment and not Paypal? Would that stop you from buying there?
I have a Paypal debit card (mastercard) so I just use that if they don't take paypal.

Good point!

ShadySue

  • There is a crack in everything
« Reply #32 on: October 12, 2013, 16:01 »
0
OK with Stripe then. Maybe I've used it and haven't been aware.
I thought it was one of the less well known actual payment methods.

PaulieWalnuts

  • We Have Exciting News For You
« Reply #33 on: October 12, 2013, 16:10 »
0
What if a site only offered credit card payment and not Paypal? Would that stop you from buying there?

If you are wondering for your own site, i would say this is not the right forum to ask. Most of us here are contributors who have a Paypal account and get paid through Paypal so we dont have a problem paying with it. I pay with PP only for small amount and only when i have some balance available from my payments from agencies (not that often because i withdraw my money almost right away normally). I know my friends and family and many people who dont have a Paypal account and they would run away in a heartbeat seeing the Paypal  logo. The problem with Paypal is that they really want to make it hard for people who dont have an account to  pay by credit cards with them, the option of paying with a CC is hidden so well on their page, at some point they even want you to open a guest account with them to be able to pay with CC. Also, if you have a PP account (they know  through your email address) and dont want to pay with it (because you dont have enough balance for example)  it would be problem sometimes as they want to force you to pay with it and dont give you the CC option. 
FYI, from the sales on my site during the last 6 months with Paypal setup: 100% of payment over 30$ are paid with CC, below 30$ about 60% paid with PP, 40% with CC and i just switched to Stripe a week ago after one test purchase where i see PP requires you to open a guest account and show you no option of CC before you do that (they removed it now but i have no trust they wouldnt do it again).

Yes, exactly. Good info thanks. I have Paypal on my site now and am considering switching to Stripe.

My stats show a lot of abandoned carts. I'm sure some of it is people messing around but some of it seems legit. I did a test purchase and I can see how the Paypal process could be confusing.

I tested Stripe and it's user friendly, simple and almost foolproof for buyers.

I guess the question I'm trying to answer is would I end up gaining or losing buyers if I went credit card only with Stripe.

How'd you get your stats? Is there a way to tell what percentage of Paypal transactions were from credit cards?

When you get a payment in your paypal account there is an info about the buyer. Buyer using credit card is "Unregistered", buyer using Paypal will either be "verified" or "non-verified".
Before switching to Stripe i checked the Photoshelter forum and people have  good thing to say about Stripe.  many of them have problems with buyers who felt like they had to open an account with Paypal in order to buy and they dont like that.
It would be best ofcourse if we can have both paypal and stripe but right now maybe we have to experiment to see what is best for our type of clientele, you can always switch back easily. I have just started so i will see and will look at it again in about 6 months or so.

Great info. Just checked my last 10 orders and 5 were unregistered.

« Reply #34 on: October 12, 2013, 23:49 »
0
I did not see the voting,, so i prefer entropay prepaid virtual cards to pay/buy online. I just reacharge entropay virtual cards from my debit card with the only amount i gonna pay and keep that empty otherwise. It works everywhere who accept credit cards "EXCEPT facebook"
They are very reliable and i find it safest to use virtual cards rather real credit cards because i am always suspicious when pay online to someone, specially while entering the 3 digits cvv numbers
pps- best thing about entropay card is i can always delete one card and create as many cards as i want.

Ron

« Reply #35 on: October 13, 2013, 02:16 »
0
Looking at your poll and your own transactions you are about to cut your business with 50-60 percent.

« Reply #36 on: October 18, 2013, 06:08 »
+1
Since having my credit card details illegally used after a very large online trader was hacked a few years ago I will not buy from a site if it does not offer paypal, Amazon being the only exception.

« Reply #37 on: October 19, 2013, 03:50 »
+2
I dont think its smart to abandon PayPal. Its extremely popular in the USA and you can get a lot of overseas buyers if you use PayPal, I know for example in Germany PayPal is popular because Germans do not like to use credit cards, they want to make bank payments, which is easy with PayPal.

https://www.paypal.com/webapps/mpp/ent-online-attract-shoppers

Yes Paypal is great if you are located in North America or parts of Europe but they have no legal presence in Asia and they stole hundreds of dollars from my account and I was unable to get jurisdiction over them legally to try and get my money from them - I see paypal and I run in the opposite direction - they are beyond disgraceful in how they treat people in certain parts of the world. I have never hated a company more than I do paypal because they manipulate unequal situations -  I could get my money from them if I travelled to California and took legal action but obviously not an option when we are talking about less than a thousand US dollars - and they are well aware of that.

I favour the Payoneer route myself - and if it is a large purchase and I dont have a big enough balance then I transfer money into the account -but I feel safer using them online than credit cards. And I view Payoneer as evil. Honestly I do.

Tror

« Reply #38 on: October 19, 2013, 05:31 »
0
Paypal lied to me and froze my account with no reason. They invented laws which did not even exist according to my lawyer. I do not trust them and void them as much as I can.
BTW: I am not from the US neither from Europe.
« Last Edit: October 19, 2013, 08:09 by Tror »

PaulieWalnuts

  • We Have Exciting News For You
« Reply #39 on: November 14, 2013, 07:04 »
0
In my one month experiment of switching just to credit cards my sales dropped 75%. So, Paypal it is.

I think a lot of people use Paypal as their hidden or play money so that may have been one reason for the drop.

Ron

« Reply #40 on: November 14, 2013, 07:22 »
0
Its exactly what I predicted, even higher. Good to know though.

« Reply #41 on: November 14, 2013, 10:50 »
0
Thanks, Paulie, it's good to know.

« Reply #42 on: November 14, 2013, 11:54 »
0
Thanks for reporting back on what happened. 

I'm not surprised and I would guess it's less the mad-money effect than you being a small enterprise and thus viewed as suspect in handing over a credit card number (and I'd rather hand it to PayPal than to an "unknown" site if I had to use a credit card for some reason)


 

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