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Author Topic: Account suspended cous some $%# stolen my photo. Scary but true.  (Read 15360 times)

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« Reply #50 on: December 15, 2016, 11:19 »
+2
Link to my site:

https://www.shutterstock.com/pl/g/jacek+chabraszewski

This is serious, I think ss shouldn't suddenly terminate the account. Atleast give them few days time to clarify things up first before banning it.
These warez sites are full of stolen works and we as a contributor already facing too much losses due to it.


Jch

« Reply #51 on: December 15, 2016, 11:34 »
0
I have a problem with sending the RAW file to ss because it exceeds ( even after zipping) the allowable limit (of one file) their mail box. Only 25Mb. The Raw file includes the camera serial number written in exif which I took the photo and still I have .

« Reply #52 on: December 15, 2016, 11:58 »
+2
I have a problem with sending the RAW file to ss because it exceeds ( even after zipping) the allowable limit (of one file) their mail box. Only 25Mb. The Raw file includes the camera serial number written in exif which I took the photo and still I have .
Let them know you have it and they should provide a way to upload via an ftp address or dropbox or something. They need to get this sorted for you. Frankly it's disgraceful that they would even think to link to a site giving your work away for free to justify suspending your account. Have you tried phoning them?

« Reply #53 on: December 15, 2016, 12:22 »
+1
I have a problem with sending the RAW file to ss because it exceeds ( even after zipping) the allowable limit (of one file) their mail box. Only 25Mb. The Raw file includes the camera serial number written in exif which I took the photo and still I have .
Let them know you have it and they should provide a way to upload via an ftp address or dropbox or something. They need to get this sorted for you. Frankly it's disgraceful that they would even think to link to a site giving your work away for free to justify suspending your account. Have you tried phoning them?

Unfortunetly they don't have phone number for contributors

« Reply #54 on: December 15, 2016, 12:24 »
+3
ss is so quick in disabling account in situations like this but then so lenient with spammers.

Sent from my Nexus 6P using Tapatalk


« Reply #55 on: December 15, 2016, 12:25 »
+3
I have a problem with sending the RAW file to ss because it exceeds ( even after zipping) the allowable limit (of one file) their mail box. Only 25Mb. The Raw file includes the camera serial number written in exif which I took the photo and still I have .

Try print screen of a raw file opened in PS or similar? I know it's not the same but still, better than nothing, at least for the start...

Jch

« Reply #56 on: December 15, 2016, 13:22 »
+1
I have a problem with sending the RAW file to ss because it exceeds ( even after zipping) the allowable limit (of one file) their mail box. Only 25Mb. The Raw file includes the camera serial number written in exif which I took the photo and still I have .

Try print screen of a raw file opened in PS or similar? I know it's not the same but still, better than nothing, at least for the start...

Great idea. I did it.

PureArt

  • UK
« Reply #57 on: December 15, 2016, 18:33 »
+4
I think SS just uses some automated system for such cases now. A kind of a bot parsing DMCA requests and turning off accounts automatically. But then you need to contact their "human support" team to turn your account back on. And that team is overloaded with requests, as usually. It is cheap to use bots and expensive to pay salary to humans.

Recently I had a problem with Amazon and it is an awful and irritating experience. Amazon is now using bots and AI (Artificial Idiots) everywhere and if some bot makes a mistake or there is a system (or network) error or humans can not work as fast as AI expects them to ... then things go totally wrong and nobody can fix them, even Amazon supervisors. It took almost 3 weeks to fix a simple issue and it was finally fixed only because I sent 2 emails to Amazon UK CEO!

And all this hassle is because bots do not get any salary and the corporations like this fact a lot.

« Reply #58 on: December 15, 2016, 18:51 »
+18
Images got stolen and then account suspended by Shutterstock? This is totally unacceptable! Shutterstock must stop doing this as it is so damaging to their reputation and the relationship between the contributors and the agency.

« Reply #59 on: December 16, 2016, 03:10 »
+10
this is so unprofessional and don't have words to describe it

some people have companies, employers, families... and suspending account based on someone request without checking truth and explanation is one of worst thing happened to this industry

especially when it comes from sites like this, and there are many more sites like it.

PureArt

  • UK
« Reply #60 on: December 16, 2016, 06:19 »
+4
Ok. What is our community going to do to prevent such cases in future? Any ideas? You see that even the portfolio size does not matter. You can have 150'000 photos and 10 years old contributor account but still will be treated as a slave with no respect at all, no phone number to phone contributor support team and get a ban from some bot.

One more petition at change.org? Any better ideas?

Or "swallow it and move on"?

Tror

« Reply #61 on: December 16, 2016, 06:29 »
+6
I know there are lots of pessimists and so called "I`m a realist it has to fail"-people on this board, but I still think we need a union.

On behalf of the contrib they could hire a lawyer and sort this out. Especially since those Agencies are usually located in the US you would be surprised what you can squeeze out of them if misbehaving.

Tror

« Reply #62 on: December 16, 2016, 06:30 »
+1
BTW: to the OP:

You should write an article to Petapixel and contact them. It has to be made public.

« Reply #63 on: December 16, 2016, 06:39 »
+3
Ok. What is our community going to do to prevent such cases in future? Any ideas? You see that even the portfolio size does not matter. You can have 150'000 photos and 10 years old contributor account but still will be treated as a slave with no respect at all, no phone number to phone contributor support team and get a ban from some bot.

One more petition at change.org? Any better ideas?

Or "swallow it and move on"?

THEY DONT CARE! There are tens of thousands of photographers and millions of images to replace them...what do they care how long a contributor has been there or how many images a contributor has. Bottom line is money...they will spend the least amount of time and money to solve a problem, whether the solution is right or wrong.

My advice is to stop dealing with companies that mistreat you and find something else. If enough large contributors with high quality images leave and their bottom line starts to suffer, then maybe they will take notice but I doubt it even then.

We thought the petition against spamming was actually working because Oringer actually took a few contributors down. My guess is that when they realized how widespread the problem was, taking them ALL down would affect their bottom line. So they are still up and continue to grow. It doesnt matter where their money comes from...legit owners or thieves...money is money.

« Reply #64 on: December 16, 2016, 06:49 »
+1

My advice is to stop dealing with companies that mistreat you and find something else. If enough large contributors with high quality images leave and their bottom line starts to suffer, then maybe they will take notice but I doubt it even then.


Its not so easy to quit always, many people are making living out of it. Its also a passion for photography or creating designs which they want in their life.
I always loved this company but now SS started being rude towards contributors. As you said, they do not care, money is money.

jonbull

    This user is banned.
« Reply #65 on: December 16, 2016, 06:52 »
0
why people surprised with this number?
shooting in eastern europe is so cheap you can produce for penny and sell for good money.
i went to a capital of eastern  europe, often go there, and last time did some shooting of model, i mostly do travel and general photos.
8 shooting...total paid no more than 250 euro...included model make up most of the time and studio 3 time.
1200 images produced of good quality, girl in eastern europe are so photogenic and so good in front of camera that you barely have to direct them. they are already selling good, i have recovered the money in less than a month.....imagine doing 30 shooting at month...with 1500 euro you can do all rent car, stylist, organize shooting in location.
that's why this guy and most of other russian ukrainaina serbian polish photographer produce like this.
if they had to pay for western europe price they had 5% of portfolio probably.

PureArt

  • UK
« Reply #66 on: December 16, 2016, 14:38 »
0
THEY DONT CARE!

I think you are talking about the petition(s). Ok, I understood, they do not care. What can we do apart from petition?


« Reply #67 on: December 16, 2016, 14:52 »
+4
Disabling just issued image instead of whole port until case is inspected and resolved, would be a good start.

« Reply #68 on: December 16, 2016, 16:53 »
+1

My advice is to stop dealing with companies that mistreat you and find something else. If enough large contributors with high quality images leave and their bottom line starts to suffer, then maybe they will take notice but I doubt it even then.


Its not so easy to quit always, many people are making living out of it. Its also a passion for photography or creating designs which they want in their life.
I always loved this company but now SS started being rude towards contributors. As you said, they do not care, money is money.
And as far as I can tell, most people who were making a living out of it are complaining because they are making way less. Soon they will be making nothing. So, I guess then for those who don't want to quit should not bother being proactive and finding a substitute now, while at least still making some money. Instead, wait until they give away your images for free and then complain about that.

Jch

« Reply #69 on: December 17, 2016, 02:55 »
+15
My port is back online. Thank you all for your advice.

« Reply #70 on: December 17, 2016, 03:40 »
+4
My port is back online. Thank you all for your advice.

congrats and hope you get good sale and recover your damages.

« Reply #71 on: December 17, 2016, 04:08 »
+3
That's great!

« Reply #72 on: December 17, 2016, 06:35 »
+2
why people surprised with this number?
shooting in eastern europe is so cheap you can produce for penny and sell for good money.
i went to a capital of eastern  europe, often go there, and last time did some shooting of model, i mostly do travel and general photos.
8 shooting...total paid no more than 250 euro...included model make up most of the time and studio 3 time.
1200 images produced of good quality, girl in eastern europe are so photogenic and so good in front of camera that you barely have to direct them. they are already selling good, i have recovered the money in less than a month.....imagine doing 30 shooting at month...with 1500 euro you can do all rent car, stylist, organize shooting in location.
that's why this guy and most of other russian ukrainaina serbian polish photographer produce like this.
if they had to pay for western europe price they had 5% of portfolio probably.

All depends who you working with. 8 shooting and 250EUR? With makeup? And studio? I would really like to see the results of those shooting. Can you show us?
In every part of the world you can find a model even for free. But paying less to a model (in most cases) usually means that the model is beginner/amateur or just doesnt look and act as professional model should.
So trust me. Even in Eastern Europe if you want to do something professional you have to invest a lot more than 31.25EUR per shooting (so how much did you pay your models? 10-15EUR? Makeup 5EUR?)

BTW: What is "a capital of eastern europe"? :)
« Last Edit: December 17, 2016, 07:41 by dash »

jonbull

    This user is banned.
« Reply #73 on: December 17, 2016, 07:41 »
0
why people surprised with this number?
shooting in eastern europe is so cheap you can produce for penny and sell for good money.
i went to a capital of eastern  europe, often go there, and last time did some shooting of model, i mostly do travel and general photos.
8 shooting...total paid no more than 250 euro...included model make up most of the time and studio 3 time.
1200 images produced of good quality, girl in eastern europe are so photogenic and so good in front of camera that you barely have to direct them. they are already selling good, i have recovered the money in less than a month.....imagine doing 30 shooting at month...with 1500 euro you can do all rent car, stylist, organize shooting in location.
that's why this guy and most of other russian ukrainaina serbian polish photographer produce like this.
if they had to pay for western europe price they had 5% of portfolio probably.

All depends who you working with. 8 shooting and 250EUR? With makeup? And studio? I would really like to see the results of those shooting. Can you show us?
In every part of the world you can find a model even for free. But paying less to a model (in most cases) usually means that the model is beginner/amateur or just doesnt look and act as professional model should.
So trust me. Even in Eastern Europe if you want to do something professional you have to invest a lot more than 31.25EUR per shooting (so how much did you pay your models? 10-15EUR? Makeup 5EUR?)

BTW: What is "a capital od eastern europe"? :)

i'm sorry but i intend to be inanimate cause micro stock is for my real photo career hurting. i sell fine art in gallery and high end travel macro and won't mix the two thing.
i have a look at your model and i'd say the level is similar.
i pay 8 euro per hour model make up and studio. so 3 hour is near 70 euro. i did 4 shooting tfp with model release...two young couple i shoot in park and bar, for free, a group friend of 4 people two times i shot tfp.
add make up in some shot, i had an assistant i pay 5 euro hour,....i paid something near 250.
the model i paid are all experienced. in addiction soviet girl are in 90% very open to camera and they know how to pose and act with fluidity...if you go to seaside like black sea you will find many mother taking photos of their young daughter and already at 5 6 years teaching them angle pose etc.
personally i 'd say the results are similar to what i see in your portfolio, and especially the young couple show a more natural feeling compared to professional model....i have the impression that stocks looks more for this natural feeling instead of a true professional model with fake attitude.
but it's my view.

by the way i love poland been there many times in past ,, there are many nice girl, but i not see top notch beauty in the street in the level you can find in any soviet country. maybe your model that are very nice and good fresh look, are top where u live...in moscow or minsk you can find girl like that in every corner, most are student who love being photographed or needs just some cash for their study.

how do you thinkthe hundred of production house in kiev or moscow can deal with all their shooting?
sure i paid probably less than ideal prize, but i would never shoot top notch model for microstcok.

jonbull

    This user is banned.
« Reply #74 on: December 17, 2016, 07:46 »
0
why people surprised with this number?
shooting in eastern europe is so cheap you can produce for penny and sell for good money.
i went to a capital of eastern  europe, often go there, and last time did some shooting of model, i mostly do travel and general photos.
8 shooting...total paid no more than 250 euro...included model make up most of the time and studio 3 time.
1200 images produced of good quality, girl in eastern europe are so photogenic and so good in front of camera that you barely have to direct them. they are already selling good, i have recovered the money in less than a month.....imagine doing 30 shooting at month...with 1500 euro you can do all rent car, stylist, organize shooting in location.
that's why this guy and most of other russian ukrainaina serbian polish photographer produce like this.
if they had to pay for western europe price they had 5% of portfolio probably.

All depends who you working with. 8 shooting and 250EUR? With makeup? And studio? I would really like to see the results of those shooting. Can you show us?
In every part of the world you can find a model even for free. But paying less to a model (in most cases) usually means that the model is beginner/amateur or just doesnt look and act as professional model should.
So trust me. Even in Eastern Europe if you want to do something professional you have to invest a lot more than 31.25EUR per shooting (so how much did you pay your models? 10-15EUR? Makeup 5EUR?)

BTW: What is "a capital of eastern europe"? :)

by the way i will not say the capital...m...k....ahah.....in some cities in soviet world...renting studio cost 8 10 euro hour...where i live is no less than 100....model credible and of quality, the level i shot last time, no less than 300 500 if you want release and work with agency, or 100 200 day if freelancer, make up another 100...most places don't let you shoot in or are very difficult...where i go in easter europe i can ask a bar to shoot some photos and the owner will be super happy because he thinks " this guy choose my place it must be so cool".

by the way most model in the world come from soviet world....have you eve asked yourself why? :)) and they are not unique...actually i have russian friend girls who could easily be victoria secret model but they not care a ..s...t of model...they only like to " enjoy" life.
by


 

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