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Author Topic: Answer for long reviews  (Read 12652 times)

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ruxpriencdiam

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ShadySue

  • There is a crack in everything
« Reply #1 on: April 12, 2013, 18:05 »
+3
Aha, so it does seem to be a big influx of images from ex-exclusives.

dbvirago

« Reply #2 on: April 12, 2013, 18:08 »
-3
Wish people would shut . up about slow reviews at SS. Are they in it for a month or two or the long haul. I'd rather have good reviews than fast reviews. As someone who's been there for 7 years, I have seen the same pattern over and over. People piss and moan about slow reviews until they hire a bunch of new reviewers and then reviews go down the crapper until they can fully train the new kids. Been getting slow but good reviews for several months now. Today, I got my worst review in a long time. But hey, it was fast. It's much better to have half my images rejected quickly than wait a little longer and get 80-90% acceptance.

rant over

Poncke

« Reply #3 on: April 12, 2013, 18:51 »
+2
Wait a little longer? Is over 30 days a little long enough for you? By then your image appears on page 8 of the new search when its approved. The pissing and moaning is justified. As if they add new reviewers because everybody is pissing and moaning anyways.

« Reply #4 on: April 13, 2013, 10:11 »
+1
Obviously something has gone wrong and it's not just the long wait, it's weird reviews too.  It seems like the quality of the operation has deteriorated and that's bad news for us.  If they were just trying to reduce reviewing costs, I'd be worried about commission cuts coming down the road too.   The statement that the queue is currently 2-8 days is clearly not true (I'm on day 14) and a disinformation campaign isn't encouraging either.

I've quit submitting for now, I'm waiting for some indication that things are making sense again.  If they're madly hiring new reviewers to try and catch up, I don't want to be in on that either.

« Last Edit: April 13, 2013, 12:25 by stockastic »

gillian vann

  • *Gillian*
« Reply #5 on: April 13, 2013, 17:10 »
0
(last week) i've noticed it's slightly longer, like a day or two, so maybe pushing out to 10 days? but then, all images get reviewed (I tend to end up with lots of batches due to the "you spelt "colour" wrong" type messages), so some that are only a day old got through too.

ShadySue

  • There is a crack in everything
« Reply #6 on: April 13, 2013, 17:18 »
0
...the "you spelt "colour" wrong" type messages)
Seriously?
Sh*t.  :( >:(

gillian vann

  • *Gillian*
« Reply #7 on: April 13, 2013, 17:22 »
0
...the "you spelt "colour" wrong" type messages)
Seriously?
Sh*t.  :( >:(

yep, and I still make a *sigh eye rolling* comment. if you use their KW generator some of those words get flagged too. On the plus side, the number of times they fix a spelling mistake.... it all evens out so can't complain too loudly.

ShadySue

  • There is a crack in everything
« Reply #8 on: April 13, 2013, 17:49 »
0
...the "you spelt "colour" wrong" type messages)
Seriously?
Sh*t.  :( >:(

yep, and I still make a *sigh eye rolling* comment. if you use their KW generator some of those words get flagged too. On the plus side, the number of times they fix a spelling mistake.... it all evens out so can't complain too loudly.
Do you mean you must spell it correctly, 'colour', or the other way?

ruxpriencdiam

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« Reply #9 on: April 13, 2013, 18:16 »
0
I spell it both ways color and colour and never have a problem except that the SS spellchecker says it is spelled wrong and I just leave it and hit submit once more and it goes right through and have never had any rejection for it.

gillian vann

  • *Gillian*
« Reply #10 on: April 13, 2013, 18:23 »
0
ditto. but you end up with lots of batches of pics, as some go through and others get flagged, then you just resubmit them again. i always try to include both lots of spelling in my KWs.

ruxpriencdiam

    This user is banned.
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« Reply #11 on: April 13, 2013, 21:25 »
0
Here is exactly what I get because i just did a submission.

Quote
The keyword colour may be misspelled. If the spelling is correct, make no changes and click the Submit button again. Suggested alternate spellings are co lour, co-lour, col our, col-our, colo ur, colo-ur, color, Colo, cooler, coolie

« Reply #12 on: April 15, 2013, 19:47 »
0
Looking at that SS forum thread today, it's clear that some people are getting reviewed in fairly normal times, and others are not, with some claiming a month or more and still waiting. 

Either the contributors have been separated into groups, or the submissions are being routed to different review queues, and some of those queues are dead ends.  Maybe they lost a reviewing subcontractor that was sitting on a lot of images... just a wild guess.

I've quit checking, or submitting, and moved on to other activities.  I have a hunch this will take quite a while to get sorted out.

« Last Edit: April 15, 2013, 19:55 by stockastic »

« Reply #13 on: April 15, 2013, 23:49 »
-1
I really don't  know what to believe and what to do. People say queues are huge and that new files doesn't sell at all. My files are usually in queue for 1 week and most of the new files sell. All the files that are selling like crazy are files which were accepted in the last 3 weeks! Maybe it's different for me because I'm a new member? ( but why would it be? ) Even so, I panicked and stopped uploading for the moment >< I have a really big batch to upload and if things suddenly become bad I'd curse SS forever.
« Last Edit: April 15, 2013, 23:56 by morning.light »

« Reply #14 on: April 16, 2013, 00:13 »
0
I remember 1 day review times at 100% approvals on SS  :D
« Last Edit: April 16, 2013, 00:25 by MisterElements »

« Reply #15 on: April 16, 2013, 00:36 »
0
Looking at that SS forum thread today, it's clear that some people are getting reviewed in fairly normal times, and others are not, with some claiming a month or more and still waiting.

I had photos waiting in the queue for 30+ days. All of those were editorial and, as it turned out, they were waiting for me to submit the corresponding credentials. Once I did that, review time was a more "normal" 3 to 4 days.

So if you've been waiting for reviews longer than a week AND the files you submitted are editorials AND you haven't sent them credentials yet, I suggest you do so. They are obviously enforcing this more strictly now. I can't say what the review for commercial photos is now, as I haven't submitted one in ages.

And, yes, I still remember the time when you submitted a bunch of editorials in the evening and they were accepted the next morning... :'(

OM

« Reply #16 on: April 16, 2013, 03:44 »
0
Two weeks and counting for me with only commercial images. After a previous submission, I sent them an email after 3 weeks and they reviewed them the same day. Don't really like sending emails but after 2-3 weeks the waiting gets annoying.


gillian vann

  • *Gillian*
« Reply #17 on: April 16, 2013, 04:02 »
+1
Here is exactly what I get because i just did a submission.

Quote
The keyword colour may be misspelled. If the spelling is correct, make no changes and click the Submit button again. Suggested alternate spellings are co lour, co-lour, col our, col-our, colo ur, colo-ur, color, Colo, cooler, coolie

snap.
Quote
The word flavours in the 'Description' field may be misspelled. Suggested alternate spellings are flavors, favors, flavor, flours, flairs, floors, flyovers. If the spelling is correct, make no changes and click the Submit button again.

seriously, why don't they have a proper dictionary over there at SS?

rubyroo

« Reply #18 on: April 16, 2013, 05:35 »
+2
Yes, it's always confused me that perfectly legitimate English spellings throw up errors.  An awful lot of people in the world learned to spell in UK-English.  Learning American-style English as some sort of default for English is surely a relatively recent phenomenon driven by the Internet and programming languages - and there are still huge influxes of students every year to countries where UK-English is taught.

I imagine that SS account for variations in English spellings in the actual search function (at least I hope so)... but they really can't expect us all to adopt American spellings when we write keywords.  None of the other agencies seem to expect this. I'd much prefer it if they expanded their spell-checking dictionary to incorporate UK English spellings too.

I hope they're listening to this <nudge nudge> :)
« Last Edit: April 16, 2013, 05:38 by rubyroo »

RacePhoto

« Reply #19 on: April 16, 2013, 12:49 »
+1
And IS needs to understand American spellings are words too. This door swings both ways.

I get that pop-up and I look, check for errors, correct or ignore. The words go through fine. I've never had a rejection for keywords on SS. I have on IS. Either way the dictionary could be updated to accept either and it would make life easier for all of us.

About reviews. Read the staff message, they claim... FIFO = First in First Out. If that's true, asking for renumbering after the fact (imagine the impossible?) or all the worries about what's newest and what's replacing it, because of numbers, shouldn't matter. That's shouldn't, it doesn't mean it doesn't. FIFO everyone is treated the same.

Of course that's only if the FIFO thing is a fact. My last images took about three weeks. Plain RF, nothing fancy. Editorial or Illustration goes to a different queue? When I see a message about something sitting since March, that could seem like a long time or be two weeks?

Sorry but if faster reviews, mean more rejections and poorer reviews, I'd rather wait and get it right. Many people re-submit, so which is worse? Having to upload twice or waiting and being a little patient?

Lets start tracking. I'll make another thread?




Yes, it's always confused me that perfectly legitimate English spellings throw up errors.  An awful lot of people in the world learned to spell in UK-English.  Learning American-style English as some sort of default for English is surely a relatively recent phenomenon driven by the Internet and programming languages - and there are still huge influxes of students every year to countries where UK-English is taught.

I imagine that SS account for variations in English spellings in the actual search function (at least I hope so)... but they really can't expect us all to adopt American spellings when we write keywords.  None of the other agencies seem to expect this. I'd much prefer it if they expanded their spell-checking dictionary to incorporate UK English spellings too.

I hope they're listening to this <nudge nudge> :)

Poncke

« Reply #20 on: April 16, 2013, 12:51 »
0
Fifo my hiney. Its not fifo at all, hence the numbering can really f up your image potential. If it was fifo I wouldnt worry

RacePhoto

« Reply #21 on: April 16, 2013, 13:00 »
0
Fifo my hiney. Its not fifo at all, hence the numbering can really f up your image potential. If it was fifo I wouldnt worry

See the other thread, we can find out for a fact. I'm being unbiased and would like the real answer, not one side or the other making claims and us guessing.

Check the upload received notification for date and time, then check the review accepted/rejected, date and time. Include the file number.

Lets find out.

« Reply #22 on: April 16, 2013, 13:38 »
0
Review times this long indicate some sort of a breakdown.  If they've lost a reviewing subcontractor, and are madly trying to hire new reviewers and get caught up, then the longer this drags on, the less experience and training those new reviewers are likely to have, and the more pressure they'll be under to make snap decisions.   So I'd expect the long times to correlate with poorer reviews.  But, since they're not telling us what's really going on, it's all just speculation.


w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #23 on: April 16, 2013, 16:38 »
0
Single image (photograph) uploaded 4/8, approved today, 4/16.

gillian vann

  • *Gillian*
« Reply #24 on: April 19, 2013, 06:27 »
0
just had all mine go through the process, ouch, worst outcome ever, more rejections than I've ever had. 5/30 got through.

I don't mind, all those "poor lighting" ones now have a new home to go to, where I need to build portfolio :) just trying to see a silver lining. and sure, they weren't top shelf stuff, so I can take the rejection.

but some of them are annoying. when the batches get split (due to spelling "mistakes") to have some rejected and then one - shot under the same lighting conditions etc etc - goes through... well, you have to wonder... this doesn't normally happen at SS.  and it annoys me now to split up a set like that (when I could put it exclusively elsewhere).
[rant over]



 

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