Author Topic: Earning summary only shows March 2019 sale. Anyone else? (Read 5740 times)

08stock08 · « **on:** March 02, 2019, 13:07 »

My portfolio is showing only March Sale in earning summary. There is no payment information. Anyone else is also experiencing the same?

Shelma1 · « **Reply #1 on:** March 02, 2019, 13:09 »

You mean because it's a new month?

08stock08 · « **Reply #2 on:** March 02, 2019, 13:18 »

The past earning is not in total earning. The unpaid earning total is only of March 2019. It does not include past unpaid earning. I have opened a ticket.

Fairplay · « **Reply #3 on:** March 02, 2019, 13:26 »

Don't worry, it's normal. The next week you will receive payment of the "missing" royalties from the previous month/s.

08stock08 · « **Reply #4 on:** March 02, 2019, 13:29 »

I realize, for lost royalty it may be in payments, although it does not show in payment history. Will wait to see.

Dumc · « **Reply #5 on:** March 02, 2019, 13:45 »

Jo Ann Snover · « **Reply #6 on:** March 02, 2019, 13:50 »

What you are seeing is what happens every month.

Shutterstock has explained it in detail here

https://www.shutterstock.com/contributorsupport/articles/en_US/kbat02/000006593?l=en_US

That is what you get if you click on the link "Learn more" by your unpaid earnings on your dashboard.

Shutterstock has many failings, but they have never missed paying me, or paid the wrong amount, since 2004

08stock08 · « **Reply #7 on:** March 03, 2019, 13:38 »

Thanks a lot !!!

memakephoto · « **Reply #8 on:** March 03, 2019, 22:32 »

Quote from: 08stock08 on March 02, 2019, 13:18

The past earning is not in total earning. The unpaid earning total is only of March 2019. It does not include past unpaid earning. I have opened a ticket.

You opened a ticket? Because of something that happens every month? I bet the SS contributor support loves the new entry standards.

Pauws99 · « **Reply #9 on:** March 04, 2019, 05:18 »

Quote from: memakephoto on March 03, 2019, 22:32

Quote from: 08stock08 on March 02, 2019, 13:18
The past earning is not in total earning. The unpaid earning total is only of March 2019. It does not include past unpaid earning. I have opened a ticket.

You opened a ticket? Because of something that happens every month? I bet the SS contributor support loves the new entry standards.

Shutterstock have brought this entirely on themselves.

dpimborough · « **Reply #10 on:** March 04, 2019, 07:33 »

Quote from: 08stock08 on March 02, 2019, 13:07

My portfolio is showing only March Sale in earning summary. There is no payment information. Anyone else is also experiencing the same?

Yes I am experiencing this every month for the last 10 years

It's normal it happens every month you can select different months or years from the date boxes they are drop down menus.

08stock08 · « **Reply #11 on:** March 17, 2019, 07:46 »

Quote from: memakephoto on March 03, 2019, 22:32

Quote from: 08stock08 on March 02, 2019, 13:18
The past earning is not in total earning. The unpaid earning total is only of March 2019. It does not include past unpaid earning. I have opened a ticket.

You opened a ticket? Because of something that happens every month? I bet the SS contributor support loves the new entry standards.

My mind tricked me actually.

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Author Topic: Earning summary only shows March 2019 sale. Anyone else? (Read 5740 times)

08stock08

Shelma1

08stock08

Fairplay

08stock08

Dumc

Jo Ann Snover

08stock08

memakephoto

Pauws99

dpimborough

08stock08

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