Author Topic: No contact from Shutterstock (Read 2244 times)

Stockmaan · « **on:** February 21, 2015, 15:34 »

Hi!

I have submitted my first footage on 11/2/2015 but still pending. Is this normal? I dont think so. In last week I made twice contact with Shutterstock team. No answer. I do not now if they received my notice ... looks like they are all dead?!

Now I do not now what can I do. Wait, how long? Had anyone had a similar problem?

Big thanks for any replay or help guys!

Sorry for my bad english.

Maximilian · « **Reply #1 on:** February 21, 2015, 15:46 »

I think you should just wait a few days more. Your message sent already. Think they received it.
I think they are busy these days. If SS gives you an answer you will receive real help from them. Other companies just send you a "computer generated answer". So better wait a few days more. I see they are busy and working in the backend:

"Proxy Error
The proxy server received an invalid response from an upstream server.

The proxy server could not handle the request "