Hi,

I'm writing here because I have a problem with Shutterstock Contributor Care Support, I can�t get any answer from them besides an information copied from Shutterstock website.

 

Here is my case:

I have a personal contributor account on Shutterstock that I would like to keep and I would like to set up a New Business Account for my company. I found an information on the website that it is allowed but in order to do this I need to contact them first.

I wrote to them three times, explaining what�s the case, but each time I didn�t receive any specific information. They only sent me this ( newbielink:https://www.shutterstock.com/contributorsupport/articles/kbat02/000006556 [nonactive]) article copied from the Shutterstock website (exactly the same in which I found information that before I set up this account I have to contact them).

I don�t know what to do next, because in order to open a New Business Account (as my second account next to personal one) I need to contact them and every time I contact them they send my information that I need to contact them in order to do this.

 

Is there any way to contact someone else than Contributor Support?

Can someone help me, please?

Try their facebook and twitter pages, tell them their outsourced contributor support is shoddy and you would like to speak to Shutterstock.

Sorry for pointing the obvious, but in the link you provide says:

To register as a business, go to our registration page and enter the full legal business name as the full name on the registration page.

So don't you have to apply register from scratch for a new account?