Author Topic: Shutterstock now buggy as hell (Read 14002 times)

Newsfocus1 · « **Reply #25 on:** August 13, 2012, 03:28 »

Quote from: modviz on August 12, 2012, 23:00

I would encourage everyone to review their portfolio with SS. I discovered today that many of my images had the same description/title/caption. A shot of a farm landscape that I took was found when you typed "small bridge construction" in the SS search box (or something to that effect). 10 of my approved images had the same description/title/caption and they were totally different images.

I also noticed many of my images/videos no longer have titles and or descriptions. I've contacted SS today but I would encourage you all to review your approved images with SS.

I'm a Windows user.

Were they all submitted in the same batch using the Content Editor? It has a nasty habit of (sometimes) transposing the details of one image across every other image in the same batch. This happens at the point that you click on Submit. Luckily, in most cases you get the error message (querying spellings etc) and that gives you a second chance to check the image details are still correct. Checking differently captioned images and clicking Save Work before you go to the Submit stage seems to work (so far). Regards, David.

modviz · « **Reply #26 on:** August 13, 2012, 07:28 »

[/quote]

Were they all submitted in the same batch using the Content Editor? It has a nasty habit of (sometimes) transposing the details of one image across every other image in the same batch. This happens at the point that you click on Submit. Luckily, in most cases you get the error message (querying spellings etc) and that gives you a second chance to check the image details are still correct. Checking differently captioned images and clicking Save Work before you go to the Submit stage seems to work (so far). Regards, David.
[/quote]

Thanks, David. Yes, in the case of 10 images all having the same caption/title/description, they were all in the same batch. As for images/videos not having titles/descriptions and or captions, that seems to apply mainly to older submissions. I'll try the "save work" suggestion and, in the meantime, pay more attention before sending it out.

Lesson learned. Regardless, periodic checks with an unstable/quirky system will have to be added to the list of microstock duties. I have a small portfolio (about 250 images/clips) and approximately 25% had errors in one form or another. My investigation was prompted by contributors complaining of a slow start to August sales. They may want to do as I did and review their complete list of submissions with SS for errors. Thanks again.

Microbius · « **Reply #27 on:** August 14, 2012, 01:09 »

My problems seem to be solved. I deleted all the ghost images that were in my to be submitted area, then next time I clicked through I got lots of the "you must submit content within 21 days" error messages and that seems to have sorted it. The number of images is now correctly reading as zero. Last couple batches went through without incident!

Kenny · « **Reply #28 on:** August 22, 2012, 13:22 »

It appears Shutterstock is having a duplicate image issue within some of the portfolios. They can be seen when using their 'new' or 'popular' gallery filters.

Web Pages
    1. Cory Thoman
    2. Leo Blanchette
    3. Mike McDonald

Web Page Screengrabs
    1. Cory Thoman
    2. Leo Blanchette
    3. Mike McDonald

Lagereek · « **Reply #29 on:** August 22, 2012, 14:00 »

with all mounting problems here, bugs, glitches, searches, this and that. I am getting a scary sense of Deja vu, another agency that springs to mind.

biedy · « **Reply #30 on:** August 22, 2012, 15:43 »

There is no bug. There are no "duplicates". One is the vector version and the other is the jpg-version. I would like to suggest to look into things more accurate before posting and distributing bad spirit.

sharpshot · « **Reply #31 on:** August 22, 2012, 17:39 »

I had a brief dip in earnings, quite common for this time of the year but things seem to be going well again now. Isn't that the most important thing? It is to me.

Kenny · « **Reply #32 on:** August 22, 2012, 21:11 »

Thanks for clearing that up Biedy, I will try to do better research before posting in the forum. I'm not really accustomed to seeing the same image twice in search results. For some reason I automatically associated those search results with some kind of database script issue. Most stock image sites offer the vector and raster files together on the same page to avoid displaying duplicates within the search results. Well, at least the following ones do:
   1. 1 2 3 RF
   2. Can Stock Photo
   3. Clipart of
   4. Deposit Photos
   5. Dreamstime
   6. Fotolia
   7. Graphic Leftovers
   8. Pond 5
   9. Toon Vectors
   10. VEER

ruxpriencdiam · « **Reply #33 on:** August 22, 2012, 23:55 »

Anyone else seen this?

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Anita Potter · « **Reply #34 on:** August 23, 2012, 01:21 »

Barry do you get the same output on all the browsers you tried? I've yet to see that on on IE 9 or Firefox.

Yeah Kenny. I do a lot of vectors and SS is the only one that has to have them separate. It's annoying and takes twice as long to upload to them if they would just take the eps and a large raster and then generate the small preview image from either one of those it would streamline my workflow on upload day by a lot. They should really find a way to make that a reality. I'm tired of uploading there twice every week or so.

Wim · « **Reply #35 on:** August 23, 2012, 02:33 »

Just doing my daily routine and it seems metadata (IPTC) is not imported anymore (HTTP & FTP), that's a first for me.

hofhoek · « **Reply #36 on:** August 23, 2012, 03:07 »

Uploaded images with the keywords etc like usual but on the submit page they are blank. On other sites everything went ok so the problem lies within SS. Hope they fix this soon..

Wim · « **Reply #37 on:** August 23, 2012, 03:36 »

http://submit.shutterstock.com/forum/viewtopic.php?t=124523
http://submit.shutterstock.com/forum/viewtopic.php?t=124518&postdays=0&postorder=asc&start=0

ruxpriencdiam · « **Reply #38 on:** August 23, 2012, 11:09 »

Quote from: Anita Potter on August 23, 2012, 01:21

Barry do you get the same output on all the browsers you tried? I've yet to see that on on IE 9 or Firefox.

Yeah Kenny. I do a lot of vectors and SS is the only one that has to have them separate. It's annoying and takes twice as long to upload to them if they would just take the eps and a large raster and then generate the small preview image from either one of those it would streamline my workflow on upload day by a lot. They should really find a way to make that a reality. I'm tired of uploading there twice every week or so.

Only getting it with firefox?

Just woke up and tried to view a port and that's what i get no matter whAT EVEN MINE?

Nothing done any different than any other day?

Kenny · « **Reply #39 on:** August 23, 2012, 12:45 »

Quote from: ruxpriencdiam on August 23, 2012, 11:09

Only getting it with firefox

Try deleting that cookie or all your shutterstock cookies. I think that cookie may be corrupt.

ruxpriencdiam · « **Reply #40 on:** August 23, 2012, 13:45 »

Quote from: Kenny on August 23, 2012, 12:45

Quote from: ruxpriencdiam on August 23, 2012, 11:09
Only getting it with firefox

Try deleting that cookie or all your shutterstock cookies. I think that cookie may be corrupt.

Got it now finally!

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Author Topic: Shutterstock now buggy as hell (Read 14002 times)

Newsfocus1

modviz

Microbius

Kenny

Lagereek

biedy

sharpshot

Kenny

ruxpriencdiam

Anita Potter

Wim

hofhoek

Wim

ruxpriencdiam

Kenny

ruxpriencdiam

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