It's up and normal sales for me 

Sales were good, but totals not synching. Per home page, I hadn't sold anything today. Drill to the summary and I only sold 1 image. Open the day, and all sales are listed as normal.

Quote from: dbvirago on November 19, 2013, 00:06
Sales were good, but totals not synching. Per home page, I hadn't sold anything today. Drill to the summary and I only sold 1 image. Open the day, and all sales are listed as normal.

same here

It isn't all synched up, but if they are eventually I am quite pleased with the day, since it totaled more than the rather lackluster previous week (due mostly to one big SOD sale)

I hope they manage to get everything back working properly without too much trouble though.

Hi All,

The contributor site should be fully up and working now. 

We'll continue to monitor the site and verify that all is OK.

For updates, please follow @ShutterstockReq on Twitter or email us: [email protected].

PS - Nice to meet you too, Leaf!

Best,

Scott
VP of Content
Shutterstock

No its not....

Hi Soren,

It's showing up for all of us here - you may want to close out of whatever sessions you have running and try again.  Let us know.

Best,

Scott

It appears to be operational except the totals not reflecting - probably just a matter of an hour or less to see if it updates the totals...Thanks

Site's been up for a few hours. No progress in stats updating.

Quote from: dbvirago on November 19, 2013, 02:24
Site's been up for a few hours. No progress in stats updating.

+1 email sent.

Quote from: dbvirago on November 19, 2013, 02:24
Site's been up for a few hours. No progress in stats updating.

Just been updated on the contributor home page.

Quote from: dbvirago on November 19, 2013, 02:24
Site's been up for a few hours. No progress in stats updating.

When the site came back up, my stats for November 18th were the same as when I went to bed on Sunday night, but sometime in the last hour or two they updated and Monday was a decent day. I see a couple of sales already for the 19th, so it appears things are updating as they usually do

The site is still down.

Quote from: Herg on November 19, 2013, 07:30
The site is still down.

It's working for me, is your computer reading its cache?

Some downloads from yesterday are not reflected in my total earnings yet, even though today's downloads already show up on monthly totals..

This means things are not fully fixed.. I will have to contact support if the issue is not fixed in the next few hours..

Quote from: cidepix on November 19, 2013, 07:43
Some downloads from yesterday are not reflected in my total earnings yet, even though today's downloads already show up on monthly totals..

This means things are not fully fixed.. I will have to contact support if the issue is not fixed in the next few hours..

I'm not seeing any dls today which might just be bad luck but is extremely unusual for me at this time of day. [one's turned up now, so either it's slow for me today or the site has a backlog of data to process]

I had my best day of November yesterday in downloads, on Shutterstock. Earnings above normal.

The contributors' side has been taken off-line again ... with a different picture this time.

Still up for me Joe

Quote from: scottbraut on November 19, 2013, 00:55
Hi All,

The contributor site should be fully up and working now. 

We'll continue to monitor the site and verify that all is OK.

For updates, please follow @ShutterstockReq on Twitter or email us: [email protected].

PS - Nice to meet you too, Leaf!

Best,

Scott
VP of Content
Shutterstock

Thank you Scott,

There has been no update on SS regarding ports that have images that are not showing up in different regions of the world.

Can you give us an update for this issue and have you found the reason this has been occurring and found a way to fix it?

http://submit.shutterstock.com/forum/viewtopic.php?t=132935

http://submit.shutterstock.com/forum/viewtopic.php?t=133076

Quote from: gbalex on November 19, 2013, 12:50

Quote from: scottbraut on November 19, 2013, 00:55
Hi All,

The contributor site should be fully up and working now. 

We'll continue to monitor the site and verify that all is OK.

For updates, please follow @ShutterstockReq on Twitter or email us: [email protected].

PS - Nice to meet you too, Leaf!

Best,

Scott
VP of Content
Shutterstock

Thank you Scott,

There has been no update on SS regarding ports that have images that are not showing up in different regions of the world.

Can you give us an update for this issue and have you found the reason this has been occurring and found a way to fix it?

http://submit.shutterstock.com/forum/viewtopic.php?t=132935

http://submit.shutterstock.com/forum/viewtopic.php?t=133076

I think you'd be better starting a new topic instead of tagging it onto an already long thread about the site being down.

.

Now you have to do the captcha to get to the error page. So at least it's secure.

I can get into it on a normal link now but my sales today are flat 

sales are coming thur now thus recheck ....