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Author Topic: Shutterstock site down?  (Read 29469 times)

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« Reply #150 on: November 18, 2013, 18:58 »
0
It's up and normal sales for me  :)


dbvirago

« Reply #151 on: November 18, 2013, 19:06 »
0
Sales were good, but totals not synching. Per home page, I hadn't sold anything today. Drill to the summary and I only sold 1 image. Open the day, and all sales are listed as normal.

« Reply #152 on: November 18, 2013, 19:08 »
0
Sales were good, but totals not synching. Per home page, I hadn't sold anything today. Drill to the summary and I only sold 1 image. Open the day, and all sales are listed as normal.

same here

« Reply #153 on: November 18, 2013, 19:15 »
0
It isn't all synched up, but if they are eventually I am quite pleased with the day, since it totaled more than the rather lackluster previous week (due mostly to one big SOD sale)

I hope they manage to get everything back working properly without too much trouble though.


« Reply #155 on: November 18, 2013, 20:29 »
0
No its not....


Spray and Pray

« Reply #157 on: November 18, 2013, 20:55 »
0
It appears to be operational except the totals not reflecting - probably just a matter of an hour or less to see if it updates the totals...Thanks

dbvirago

« Reply #158 on: November 18, 2013, 21:24 »
0
Site's been up for a few hours. No progress in stats updating.

ruxpriencdiam

    This user is banned.
  • Location. Third stone from the sun
« Reply #159 on: November 18, 2013, 21:31 »
0
Site's been up for a few hours. No progress in stats updating.
+1 email sent.

ruxpriencdiam

    This user is banned.
  • Location. Third stone from the sun
« Reply #160 on: November 18, 2013, 22:14 »
0
Site's been up for a few hours. No progress in stats updating.
Just been updated on the contributor home page.

« Reply #161 on: November 19, 2013, 01:40 »
0
Site's been up for a few hours. No progress in stats updating.

When the site came back up, my stats for November 18th were the same as when I went to bed on Sunday night, but sometime in the last hour or two they updated and Monday was a decent day. I see a couple of sales already for the 19th, so it appears things are updating as they usually do

Phadrea

    This user is banned.
« Reply #162 on: November 19, 2013, 02:30 »
0
The site is still down. :(

« Reply #163 on: November 19, 2013, 02:37 »
0
The site is still down. :(
It's working for me, is your computer reading its cache?

« Reply #164 on: November 19, 2013, 02:43 »
0
Some downloads from yesterday are not reflected in my total earnings yet, even though today's downloads already show up on monthly totals..

This means things are not fully fixed.. I will have to contact support if the issue is not fixed in the next few hours..

« Reply #165 on: November 19, 2013, 02:46 »
0
Some downloads from yesterday are not reflected in my total earnings yet, even though today's downloads already show up on monthly totals..

This means things are not fully fixed.. I will have to contact support if the issue is not fixed in the next few hours..

I'm not seeing any dls today which might just be bad luck but is extremely unusual for me at this time of day. [one's turned up now, so either it's slow for me today or the site has a backlog of data to process]
« Last Edit: November 19, 2013, 02:57 by BaldricksTrousers »

Ron

« Reply #166 on: November 19, 2013, 04:00 »
0
I had my best day of November yesterday in downloads, on Shutterstock. Earnings above normal.
« Last Edit: November 19, 2013, 07:01 by Ron »


« Reply #167 on: November 19, 2013, 05:52 »
+2
The contributors' side has been taken off-line again ... with a different picture this time.

Ron

« Reply #168 on: November 19, 2013, 07:01 »
0
Still up for me Joe

« Reply #169 on: November 19, 2013, 07:50 »
0
Hi All,

The contributor site should be fully up and working now. 

We'll continue to monitor the site and verify that all is OK.

For updates, please follow @ShutterstockReq on Twitter or email us: [email protected].

PS - Nice to meet you too, Leaf! ;)

Best,

Scott
VP of Content
Shutterstock


Thank you Scott,

There has been no update on SS regarding ports that have images that are not showing up in different regions of the world.

Can you give us an update for this issue and have you found the reason this has been occurring and found a way to fix it?

http://submit.shutterstock.com/forum/viewtopic.php?t=132935

http://submit.shutterstock.com/forum/viewtopic.php?t=133076

« Reply #170 on: November 19, 2013, 08:10 »
+1
Hi All,

The contributor site should be fully up and working now. 

We'll continue to monitor the site and verify that all is OK.

For updates, please follow @ShutterstockReq on Twitter or email us: [email protected].

PS - Nice to meet you too, Leaf! ;)

Best,

Scott
VP of Content
Shutterstock


Thank you Scott,

There has been no update on SS regarding ports that have images that are not showing up in different regions of the world.

Can you give us an update for this issue and have you found the reason this has been occurring and found a way to fix it?

http://submit.shutterstock.com/forum/viewtopic.php?t=132935

http://submit.shutterstock.com/forum/viewtopic.php?t=133076


I think you'd be better starting a new topic instead of tagging it onto an already long thread about the site being down.

Ron

« Reply #171 on: November 19, 2013, 08:11 »
0
.

« Reply #172 on: November 19, 2013, 10:22 »
+1
Now you have to do the captcha to get to the error page. So at least it's secure. :)

 

Phadrea

    This user is banned.
« Reply #173 on: November 19, 2013, 13:36 »
0
I can get into it on a normal link now but my sales today are flat  :(

Spray and Pray

« Reply #174 on: November 19, 2013, 13:45 »
0
sales are coming thur now thus recheck ....


 

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