Author Topic: The websites of Shutterstock and Bigstock do not work (Read 14788 times)

Ruud · « **on:** August 12, 2018, 02:25 »

The websites of Shutterstock and Bigstock do not work (for contributors and buyers), at least not from the Netherlands.

pkphotos · « **Reply #1 on:** August 12, 2018, 02:26 »

Not working in India for a few hours now

panicAttack · « **Reply #2 on:** August 12, 2018, 02:27 »

yep, same here. dont know about bigstock but shutterstock dont work, cant log in

Pauws99 · « **Reply #3 on:** August 12, 2018, 02:51 »

Up and down

.

derek · « **Reply #4 on:** August 12, 2018, 02:56 »

Bailiffs and auditors moved in! all finished, washed up!

Artist · « **Reply #5 on:** August 12, 2018, 02:59 »

Customer side working fine here
Contributor side is slow but is working.

panicAttack · « **Reply #6 on:** August 12, 2018, 03:14 »

shutterstock ftp also not working

dpimborough · « **Reply #7 on:** August 12, 2018, 03:19 »

Shutterstock and Bigstock broken? So whats new?

It's also broken for me just about get the "Darn something got effed up" message but nothing else

Oringer needs to pull his head out of his ass

Pauws99 · « **Reply #8 on:** August 12, 2018, 03:36 »

Far to busy making "improvements" that no one needs, asked for or wants to worry about trivial details like having a site that actually works.

JaenStock · « **Reply #9 on:** August 12, 2018, 04:04 »

and offset... they are updating three years of lost sales...hahahahah

MysteryShot · « **Reply #10 on:** August 12, 2018, 07:13 »

Down in Austria

dpimborough · « **Reply #11 on:** August 12, 2018, 07:22 »

and of course the customer site is slow to failing too

gnirtS · « **Reply #12 on:** August 12, 2018, 07:26 »

It looks like a load issue - things are timing out. Sometimes it works, often things dont.

So far
- the dashboard accepted/pending thing doesnt work
- the keyword suggestion doesnt work
- FTP doesnt work

...and from a buyers side:-

- search times out
- contributors galleries dont work

They've managed to break both buyer AND contributor stuff at the same time.

I guess their exponential expansion due to the "accept everything" policy is starting to catch up with their creaky infrastructure and coding.

Pauws99 · « **Reply #13 on:** August 12, 2018, 07:50 »

Quote from: gnirtS on August 12, 2018, 07:26

It looks like a load issue - things are timing out. Sometimes it works, often things dont.

So far
- the dashboard accepted/pending thing doesnt work
- the keyword suggestion doesnt work
- FTP doesnt work

...and from a buyers side:-

- search times out
- contributors galleries dont work

They've managed to break both buyer AND contributor stuff at the same time.

I guess their exponential expansion due to the "accept everything" policy is starting to catch up with their creaky infrastructure and coding.

I thought not so long ago they said they rebuilt their system to bring their infrastructure up to date?

. I know they spent vast sums on IT.......

Dog-maDe-sign · « **Reply #14 on:** August 12, 2018, 08:01 »

Here in Italy doesn't work at all, both for contributor and customer.

RAW · « **Reply #15 on:** August 12, 2018, 08:04 »

Shutterstock unusable - West Coast USA

pics2 · « **Reply #16 on:** August 12, 2018, 08:09 »

Quote from: Pauws99 on August 12, 2018, 07:50

Quote from: gnirtS on August 12, 2018, 07:26
It looks like a load issue - things are timing out. Sometimes it works, often things dont.

So far
- the dashboard accepted/pending thing doesnt work
- the keyword suggestion doesnt work
- FTP doesnt work

...and from a buyers side:-

- search times out
- contributors galleries dont work

They've managed to break both buyer AND contributor stuff at the same time.

I guess their exponential expansion due to the "accept everything" policy is starting to catch up with their creaky infrastructure and coding.
I thought not so long ago they said they rebuilt their system to bring their infrastructure up to date? . I know they spent vast sums on IT.......

One of their moves was to limit files pixel dimensions to 150M, although many other agencies keep it at 250m, because the files from the newer full frame cameras are larger than 150M by default, and then you don't have to downsize them. It is very frustrating to downsize each picture, just because they can't keep up with the standards for modern cameras and the storage space needed for that.

gnirtS · « **Reply #17 on:** August 12, 2018, 08:33 »

When you stop quality controlling submitted images and your goal is to be the "biggest" you end up with over a million images a week being added.
That's going to kill your infrastructure rapidly regardless of switching to AWS or other systems.

"MORE MORE MORE" is possibly good from a shareholder point of view but really bad from an IT management point of view!

Pauws99 · « **Reply #18 on:** August 12, 2018, 08:34 »

Apparently theres been a Fire at one of their Data Centres......looks like their Disaster Recovery plan could do with a brush down.....a global leader should be able to cope better.

gnirtS · « **Reply #19 on:** August 12, 2018, 08:45 »

It also doesn't explain why it broke at the same time last Sunday.
And the one before that.

Phadrea · « **Reply #20 on:** August 12, 2018, 08:54 »

Probably tweeking the algorithms again to destroy sales further.

Pauws99 · « **Reply #21 on:** August 12, 2018, 08:57 »

Quote from: Herg on August 12, 2018, 08:54

Probably tweeking the algorithms again to destroy sales further.

Yes because its really in their interests to reduce sales

gridengine · « **Reply #22 on:** August 12, 2018, 10:15 »

Shutterstock not working in Canada since this morning!

pkphotos · « **Reply #23 on:** August 12, 2018, 10:47 »

How much money should they now owe shareholders, clients and contributors for their day of negligence?

rinderart · « **Reply #24 on:** August 12, 2018, 10:57 »

Los Angeles Down since late Yesterday.

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Author Topic: The websites of Shutterstock and Bigstock do not work (Read 14788 times)

Ruud

pkphotos

panicAttack

Pauws99

derek

Artist

panicAttack

dpimborough

Pauws99

JaenStock

MysteryShot

dpimborough

gnirtS

Pauws99

Dog-maDe-sign

RAW

pics2

gnirtS

Pauws99

gnirtS

Phadrea

Pauws99

gridengine

pkphotos

rinderart

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