Author Topic: The websites of Shutterstock and Bigstock do not work (Read 17378 times)

akaza · « **Reply #25 on:** August 12, 2018, 11:57 »

Does anyone had ANY sales today??

marthamarks · « **Reply #26 on:** August 12, 2018, 12:12 »

Last two days, whenever I try to log in, it simply says, "Something went wrong."

I thought it was just me, then came here to look. Actually relieved to find that it's not just me!

Newsfocus1 · « **Reply #27 on:** August 12, 2018, 12:55 »

Contributor site back up in the UK. Tried uploading a single file but it vanished into "your file is being processed". Obviously not fully back to normal yet

Dumc · « **Reply #28 on:** August 12, 2018, 13:29 »

Quote from: Newsfocus1 on August 12, 2018, 12:55

Contributor site back up in the UK. Tried uploading a single file but it vanished into "your file is being processed". Obviously not fully back to normal yet

Thats normal.

gnirtS · « **Reply #29 on:** August 12, 2018, 13:56 »

Got a sale from Kazakhstan so at least its not a zero day.

I uploaded a video and it got processed, keyworded and now in pending. Ive also submitted the 70 photos i had waiting.

FTP seems to work.

Keyword suggestion still doesn't - it loads but cant find any search results.

Minsc · « **Reply #30 on:** August 12, 2018, 19:27 »

Luckily it happened on the weekend, and not during the weekdays.

nobody · « **Reply #31 on:** August 12, 2018, 20:45 »

Quote from: Minsc on August 12, 2018, 19:27

Luckily it happened on the weekend, and not during the weekdays.

Sadly, it really doesn't make much of a difference for me. My sales suck on any day now... $:-\$

derek · « **Reply #32 on:** August 13, 2018, 02:07 »

This Q-result every quarter, I'm beginning to think theyre cooking the books! after 14 years with this outfit I know people in every camp and I dont know ANYBODY who's doing any good or who really cares if the place is down or not??.

come on Paws whats youre opinion youre good at this?

Pauws99 · « **Reply #33 on:** August 13, 2018, 02:18 »

Quote from: derek on August 13, 2018, 02:07

This Q-result every quarter, I'm beginning to think theyre cooking the books! after 14 years with this outfit I know people in every camp and I dont know ANYBODY who's doing any good or who really cares if the place is down or not??.

come on Paws whats youre opinion youre good at this?

My opinion is as they are audited accounts and Oringer could go to prison for a very long time if they were fraudulent they are most likely correct. As has been said over and over again new supply far outstrips demand therefore most contributors will lose out. Its really that simple.

salparadis · « **Reply #34 on:** August 13, 2018, 03:59 »

Got this from API support.

Pauws99 · « **Reply #35 on:** August 13, 2018, 04:29 »

Quote from: salparadis on August 13, 2018, 03:59

Got this from API support.

In one of my past lives if I had a dollar for everytime a backup failed I'd be very rich ;-). (well have a few dollars anyway)

RAW · « **Reply #36 on:** August 13, 2018, 07:03 »

I guess their 'profitabitity' was at the expence of a working backup system.

Pauws99 · « **Reply #37 on:** August 13, 2018, 07:52 »

Quote from: RAW on August 13, 2018, 07:03

I guess their 'profitabitity' was at the expence of a working backup system.

I think the explanation is that for a company once described by its owner as an "IT business" they are not very good at IT. They have mountains of cash....the profitability is of course at contributors expense.

gnirtS · « **Reply #38 on:** August 13, 2018, 08:06 »

Galleries not loading at all (timing out or no images)
And the main shutterstock.com buyers portal is either very slow or more often than not, timing out with error 500.

I wonder what todays excuse will be.

Artist · « **Reply #39 on:** August 13, 2018, 08:29 »

Its down again and is frustrating.

though its not any IT error.. there is some manhole fire which is causing trouble.
See their twitter handle for updates. I hope things get back to normal soon.

gnirtS · « **Reply #40 on:** August 13, 2018, 08:36 »

A manhole fire IS an IT issue.
It means they have absolutely no effective backup or redundancy planning and the whole thing relies on a single point of failure.

They also said that was completely fixed yesterday.

derek · « **Reply #41 on:** August 13, 2018, 08:46 »

Quote from: Pauws99 on August 13, 2018, 02:18

Quote from: derek on August 13, 2018, 02:07
This Q-result every quarter, I'm beginning to think theyre cooking the books! after 14 years with this outfit I know people in every camp and I dont know ANYBODY who's doing any good or who really cares if the place is down or not??.

come on Paws whats youre opinion youre good at this?
My opinion is as they are audited accounts and Oringer could go to prison for a very long time if they were fraudulent they are most likely correct. As has been said over and over again new supply far outstrips demand therefore most contributors will lose out. Its really that simple.

The supply otstripping the demand! jeez we have known that for year now, nothing new! no I dont buy that anymore theres got to be something else. before it was just some people, some camps crying and complaining NOW it almost everyone!

Artist · « **Reply #42 on:** August 13, 2018, 08:48 »

Quote from: gnirtS on August 13, 2018, 08:36

A manhole fire IS an IT issue.
It means they have absolutely no effective backup or redundancy planning and the whole thing relies on a single point of failure.

They also said that was completely fixed yesterday.

Yes, they should have a backup plan for such incidents, lets hope they take this seriously and add some alternative measures for such happenings.

It was fixed yesterday (maybe temporary) but its again today.

gnirtS · « **Reply #43 on:** August 13, 2018, 09:18 »

Quote from: derek on August 13, 2018, 08:46

The supply otstripping the demand! jeez we have known that for year now, nothing new! no I dont buy that anymore theres got to be something else. before it was just some people, some camps crying and complaining NOW it almost everyone!

Im going with supply outstripping demand. Exponential increase since mid 2015....

mj007 · « **Reply #44 on:** August 13, 2018, 12:55 »

Something is still not working." My sells". By noon I normally have a couple dozen sale. I have one sale . I guess it is down somewhere still.

kelomang · « **Reply #45 on:** August 13, 2018, 20:49 »

Quote from: mj007 on August 13, 2018, 12:55

Something is still not working." My sells". By noon I normally have a couple dozen sale. I have one sale . I guess it is down somewhere still.

Same. Worst Monday in years. I'm hoping it picks up in the upcoming days.

RAW · « **Reply #46 on:** August 14, 2018, 07:29 »

Shutterstock video - This is turning out to be the worst month in many years.

rinderart · « **Reply #47 on:** August 15, 2018, 23:44 »

9:43 PST wed. lots of Bugs. such a waste of space.

Zoom Lens · « **Reply #48 on:** August 16, 2018, 12:22 »

I've had a submitted photo sitting there for 4 days now awaiting review. It's never taken them that long to review a submission. Is anyone else experiencing a very long wait to get their submissions reviewed? If anyone from Shutterstock is reading this, can you please let me know what's going on? This doesn't inspire confidence in Shutterstock.

dpimborough · « **Reply #49 on:** August 16, 2018, 13:04 »

Quote from: Zoom Lens on August 16, 2018, 12:22

I've had a submitted photo sitting there for 4 days now awaiting review. It's never taken them that long to review a submission. Is anyone else experiencing a very long wait to get their submissions reviewed? If anyone from Shutterstock is reading this, can you please let me know what's going on? This doesn't inspire confidence in Shutterstock.

What used to take an hor or two now takes two days for me.

As to Shutterstock reading this well forget it and even if they do they don't give a rats ass what you, I or any other contributor say or think.

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Author Topic: The websites of Shutterstock and Bigstock do not work (Read 17378 times)

akaza

marthamarks

Newsfocus1

Dumc

gnirtS

Minsc

nobody

derek

Pauws99

salparadis

Pauws99

RAW

Pauws99

gnirtS

Artist

gnirtS

derek

Artist

gnirtS

mj007

kelomang

RAW

rinderart

Zoom Lens

dpimborough

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