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Author Topic: 100% Stability. Lets fix the final few bugs. The Final Bug Stomping Thread+  (Read 53929 times)

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« Reply #50 on: June 13, 2013, 19:31 »
0
don't know if this is a bug!

I can't add sites to my network..

I entered 3 sites to my network..

http://www.clipartillustration.com/
http://cartoonpictureshop.com/
http://hitvectors.com/

hit "Save Changes" button at the bottom but only your site http://www.clipartillustration.com/ got added while the other two disappeared from the list..


Leo Blanchette

« Reply #51 on: June 13, 2013, 19:36 »
0
v2 can only add v2 sites. Those are probably v1.

« Reply #52 on: June 13, 2013, 19:55 »
0
v2 can only add v2 sites. Those are probably v1.

you are right.. that's probably it.. (just wanted to throw it out there as I previously had broken "save" button bug on IE)

Leo Blanchette

« Reply #53 on: June 14, 2013, 01:32 »
0
-- transferring the post to end of thread --
« Last Edit: June 14, 2013, 01:40 by Leo »

Ron

« Reply #54 on: June 14, 2013, 01:37 »
0
Its not a bug, but I would like to see 100 images on the image page instead of 30, its not enough.

Leo Blanchette

« Reply #55 on: June 14, 2013, 01:38 »
0
Its not a bug, but I would like to see 100 images on the image page instead of 30, its not enough.

Are you sure? The bloat might crowd out the SEO value of your image! I think...

Leo Blanchette

« Reply #56 on: June 14, 2013, 01:39 »
0
Godaddy bug update -

Need more help read this article -

Please try the tips here and get back to me.

http://www.fastsecurecontactform.com/godaddy-email

Here is an update on the email issue for godaddy users.

Please carry out these tests - (I tried them and all negative)

1. Try to set up a user and see if it emails you.
2. Use your contact form to email yourself.
3. Deactivate the email plugin Symbiostock uses - then try the above (1 and 2).
4. Deactivate Symbiostock and activate a default theme and attempt to use *any* contact form (plugin) to email yourself.

For me every one failed on a godaddy test site. Please try and see if its the same for you.


« Reply #57 on: June 14, 2013, 01:56 »
0
100 images to a page -when searching via categories might be nice to have that option,

 When using the searchbox  think  it would spoil the flow of the page, even though we do want clients to buy our images before those of network members  :)

« Reply #58 on: June 14, 2013, 01:59 »
0
Godaddy bug update -

Need more help read this article -

Please try the tips here and get back to me.

http://www.fastsecurecontactform.com/godaddy-email

Here is an update on the email issue for godaddy users.

Please carry out these tests - (I tried them and all negative)

1. Try to set up a user and see if it emails you.
2. Use your contact form to email yourself.
3. Deactivate the email plugin Symbiostock uses - then try the above (1 and 2).
4. Deactivate Symbiostock and activate a default theme and attempt to use *any* contact form (plugin) to email yourself.

For me every one failed on a godaddy test site. Please try and see if its the same for you.


for me all of them worked on cidepix.com when I deactivated the email plugin Symbiostock uses

and step 2 worked even when SY email plugin is activated..

Leo Blanchette

« Reply #59 on: June 14, 2013, 02:22 »
0
You said v1 worked. Could you roll back to that one and tell me if that is still the case?

« Reply #60 on: June 14, 2013, 02:42 »
0
You said v1 worked. Could you roll back to that one and tell me if that is still the case?

no it no longer works.. for some reason it is broken regardless the version.. it did work though.. as I said I had users registering and buying stuff..

Ron

« Reply #61 on: June 14, 2013, 02:50 »
0
Its not a bug, but I would like to see 100 images on the image page instead of 30, its not enough.


Are you sure? The bloat might crowd out the SEO value of your image! I think...


Hi Leo, I meant here, http://semmickphoto.com/image/  :)

Leo Blanchette

« Reply #62 on: June 14, 2013, 03:05 »
0
Its not a bug, but I would like to see 100 images on the image page instead of 30, its not enough.


Are you sure? The bloat might crowd out the SEO value of your image! I think...


Hi Leo, I meant here, http://semmickphoto.com/image/  :)


OH ok! I'll keep that in mind. Plugin stuff :D

« Reply #63 on: June 14, 2013, 08:16 »
0
Some specific JPGs dont get successfully uploaded, it has a exclamation icon at the end. I still get the same problem with the specific JPGS when I reuploaded them.

I instead use the FTP upload without any problems.

« Reply #64 on: June 14, 2013, 11:09 »
0
Hi Leo. I ran all the tests you requested.

With Symbiostock fully active
1. No return email
2. Contact form got a Fatal error: Call to undefined function symbiostock_change_image_sizes() in /home/content/93/5238093/html/wp-content/themes/symbiostock/inc/rf-custom-post-functions.php on line 410

3. With Symbiostock email plugin deactivated I was able to register and received an email with the customer password but trying to use the contact form gave me the same error as above.

4.  Changed to a different non-symbio theme and my contact form (Plugin "Contact Form 7") was back to working just fine.

Hope that helps.

Godaddy bug update -

Need more help read this article -

Please try the tips here and get back to me.

http://www.fastsecurecontactform.com/godaddy-email

Here is an update on the email issue for godaddy users.

Please carry out these tests - (I tried them and all negative)

1. Try to set up a user and see if it emails you.
2. Use your contact form to email yourself.
3. Deactivate the email plugin Symbiostock uses - then try the above (1 and 2).
4. Deactivate Symbiostock and activate a default theme and attempt to use *any* contact form (plugin) to email yourself.

For me every one failed on a godaddy test site. Please try and see if its the same for you.

Leo Blanchette

« Reply #65 on: June 14, 2013, 20:36 »
+1
With further development (and more development help!) I hope to eventually take care of these needs that make Godaddy so special :D

I've done quite a bit of research. The fault of the theme's limitations on Godaddy are not 100% due to the theme itself. Any quality product should be flexible, and I hope Symbiostock becomes perfectly compatible in any situation. But godaddy throws quite a few curve-balls due to its system set-up. The below links explain a bit.

If I gave these Godaddy issues another month of dedicated work, I might fix them. But Symbiostock was made to run on hosting that handles these things standardly. I liken using Godaddy and similar hosts for photo-selling to be like using Microsoft Paint to edit photos and illustrations. Obviously anyone of our crowd could explain in depth why we don't use Microsoft paint to create professional imagery. A similar line of reasoning exists for e-commerce in photo selling.
In many ways we can call Symbiostock "stable" if it runs well in its preferred hosting environment.This is not to say we abandon all fixes and development for flexibility to low-end hosting. But this sort of bug-hunting requires that Symbiostock advance to a new level of priority where multiple developers can focus on individual tasks. Focusing on the quirks of cheap hosting (when Symbiostock repeadedly mentions its downfalls) will be enabling an unhealthy trend in its development.
If we can focus on expanding features instead of trying to be 100% flexible with sub-par hosting, Symbiostock will become a greater object of interest and attract development for these sorts of issues, solving the problem. Conversely if I halt progress to keep attending to these issues, Symbiostock will not advance, and the greater picture (and sales) is compromised.

So its a painful decision but Symbiostock must break through that threshold of development at the right time.

For the rest of this thread I'm going to address the theme issues that are inherent to the theme itself - not hosting. In the meantime, if you know anyone interested, we could certainly use help in the "flexibility" department :D.
Thanks guys.

EDIT:

It just occurred to me that the Godaddy owner has a house within 60 miles of me! If you guys wanna come down here we can camp outside his gate with our SS signs ... that might be a far more effective bug fix.
« Last Edit: June 14, 2013, 21:36 by Leo »

« Reply #66 on: June 15, 2013, 09:39 »
0
I need some help trying to get to the bottom of my issue where my home ISP (Cablevision) is blocking the incoming registration/password e-mail, stopping it at their firewall before it ever gets to my mailbox on their server.  I'm trying to narrow down what is causing the firewall to block the e-mails so I'm looking for a few testers with specific site qualities to help by doing some test registrations and I need a few specific sites I can test-register on to see if I get their e-mails.  Here's what I'm looking for:

1.) Someone using Cablevision as their ISP that will register at my site and let me know if they get the registration e-mail.

2.) Anyone using other ISP providers that will register at my site and let me know if they get the registration e-mail.

3.) Another site using Bluehost as their Symbiostock host.  I'd like to do a test registration on your site to see if your e-mail with password gets delivered to me.

4.) Another site NOT using Bluehost as their Symbiostock host.  I'd like to do a test registration on your site to see if  your e-mail with password gets delivered to me.

Here's what I've identified so far using two e-mail addresses - one where I've turned off SpamBlocker and one where it's turned on:

If I turn off the SpamBlocker filter on the e-mail account the registration e-mail comes through.  If I use the account with SpamBlocker the e-mail is stopped at the ISP firewall (never hits my mailbox so I never know it's there - not even when viewing my e-mails online via the web viewer.  It's lost in cyberspace spam prison)

Sending e-mail direct from my Bluehost account to my e-mail with SpamBlocker works when it's just a chatty e-mail and it worked when I sent my self an e-mail with 2 web address links included.  It may be the multiple links causing the problems.

It seems that something in the registration password e-mail is getting the incoming message trapped at the firewall.  I'm trying to identify what it is, hoping a small change to the auto-generated e-mail can be made.

Cablevision is said to be the 8th largest provider in the US and it's concentrated in the New York, New Jersey, Connecticut area, used heavily by individuals and businesses.  This could have a big impact on our network if anyone using Cablevision has trouble registering or getting e-mails generated by Symbiostock actions.

Please let me know if you test register and get the e-mails from my site or if I can use your site for a test registration.  My site is www.karensarragaphotography.com

« Reply #67 on: June 15, 2013, 09:48 »
0
Registered as ajt and got email with password. My server is somewhere in Germany. Feel free to register at http://ajotte.com

« Reply #68 on: June 15, 2013, 10:25 »
0
Registered as Christine and got email, I use Justhost (which I think is part of Bluehost)

« Reply #69 on: June 15, 2013, 10:41 »
0
I use bluehost, I will go register and report back.

edit: I registered, got the email within a minute, and logged in ok on your site. Feel free to register at my site to test.
« Last Edit: June 15, 2013, 10:44 by cclapper »

« Reply #70 on: June 15, 2013, 10:55 »
0
Thanks for testing for me.  The good news is that others are getting their passwords.  The bad news is, I registered at Ajotte and Cathyslife and did not get my passwords.  The issue seems to be isolated to Cablevision's SpamBlocker firewall.  I'm going to ask some friends in the area who use Cablevision to test it and see if they get the password e-mails to see if it's just my e-mail or universal.  Then the trick will be to figure out how to get the password e-mails past the spam blocker.  I have a friend who's husband works for Cablevision in IT so perhaps he'll be able to give me some advice on this issue.

« Reply #71 on: June 15, 2013, 11:22 »
0
Not sure if a bug or not. Did a google search for "holiday home improvement", one of my images. google finds it in the top row. Yay! When I click on it, the big black box comes up in google. If I click Visit Page, it takes to me to a blog type page. Booo! I am attaching a shot of the blog type page and the sell page, where it should go. Look at the URLs. Somewhere, someone is adding royalty-free-content to my permalinks. Is SY adding that? How can I get rid of it? I am adding stock-photo- to the beginning of my permalinks, which is what I want. Note: not happening on all images. I tested three others and they were fine. I am going to test a couple more uploaded at the same time as this. edit: searched for others uploaded same time as this and they go to the correct page. Hmmm. Could it be something I did in an earlier version that has been retained? I have plans to disable that image and clean it up anyway. Just curious what is going on.
« Last Edit: June 15, 2013, 13:09 by cclapper »

« Reply #72 on: June 15, 2013, 11:38 »
0
Registered and got e-mail instantly. No problem logging in either.
My SY site is on Bluehost feel free to register.

« Reply #73 on: June 15, 2013, 23:03 »
0
Registered and got e-mail instantly. No problem logging in either.
My SY site is on Bluehost feel free to register.

Thanks!  I tried two registrations - one to my e-mail with the spam filter activated and one with it turned off.  As expected, one was blocked and one went through.  It seems that spam filter firewall is the problem but most people don't even know it's a default option running in the background.


« Reply #74 on: June 15, 2013, 23:57 »
0
Your analysis seems very plausible.

But the main question still remains unanswered: What is it in our SY e-mails that trigger firewalls/spam filters? And how can that be fixed by changing the content/wording of those e-mails?

I think this is very important for us to solve.


 

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