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Author Topic: I get this: User registration is currently not allowed.  (Read 9901 times)

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« Reply #25 on: June 26, 2013, 09:13 »
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I just tried to register on my site and get no email sent. I have had others register, so i suppose they didnt get a password. I had someone register and buy on june 21 so something has changed since then.


steheap

  • Author of best selling "Get Started in Stock"

« Reply #26 on: June 26, 2013, 09:41 »
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Maybe we should move registration discussions here.

I just registered on Cathy's site - no problems for me. Email was in Gmail spam though.
I also suggested we each register on a random site to test this out.

Why don't we remove all links from the registration email - that is probably a big source of the problem. You are left with the page open on your symbio site to plug the password into, so it isn't as though you don't know where to go?

steve

steheap

  • Author of best selling "Get Started in Stock"

« Reply #27 on: June 26, 2013, 09:44 »
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I just registered here: http://www.imagoborealis.com/

No issues. Email didn't go to spam either. I don't like the way the return link to login with your new password also still has the register boxes on the form - that is confusing for a new member

steve

steheap

  • Author of best selling "Get Started in Stock"

« Reply #28 on: June 26, 2013, 09:47 »
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So far, my results:

Cathy - OK, but email in Spam
Image Borealis - OK - email in inbox
Travel witness - NOT OK - no email
Franky - NOT OK - no email

Steve
« Last Edit: June 26, 2013, 09:53 by steheap »

« Reply #29 on: June 26, 2013, 10:17 »
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Cathy - OK,
Steve - OK,
Franky - first address (same as above) no email, two different addresses - OK

« Reply #30 on: June 26, 2013, 11:44 »
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Cathy - OK,
Steve - OK,
Franky - first address (same as above) no email, two different addresses - OK

given the hassles with various user email hosts and the European requirements re cookies, and the lack of any strong argument FOR registration, maybe we can revive the question of making registration optional?  would certainly make things much smoother, and those who want it would still have it available

« Reply #31 on: June 26, 2013, 12:18 »
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Cathy - OK,
Steve - OK,
Franky - first address (same as above) no email, two different addresses - OK

given the hassles with various user email hosts and the European requirements re cookies, and the lack of any strong argument FOR registration, maybe we can revive the question of making registration optional?  would certainly make things much smoother, and those who want it would still have it available

How would downloads work if people did not register?  At the moment they have their own download area.  If anyone uses Steve's site and purchases though his non-registration method then everyone else can download the same image for free?

travelwitness

« Reply #32 on: June 26, 2013, 12:21 »
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Earlier test registrations are coming through now but with about a 2 hour delay.
I've checked to see if my IP or web travelwitness - address have been blacklisted and both come up clean.

« Reply #33 on: June 26, 2013, 12:55 »
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If you are having problems with the registration email you will have the same problem with the download email too. I tested with both and could only send to addresses with spam filters if I took out the Symbiostock links

If you have the registration and password email that got through to one email and have another email address that did not receive it try forwarding that email to the blocked account. Once without changes and again after deleting the two Symbiostock links. In My case that's how I discovered the links that were triggering the block in the Optonline.net email systems

steheap

  • Author of best selling "Get Started in Stock"

« Reply #34 on: June 26, 2013, 13:02 »
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I'm sure this is not a spam issue - there is no blocking at all on the emails I use. The intermittent nature means that some process on our websites is not being kicked off when it should

Steve

« Reply #35 on: June 26, 2013, 18:41 »
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I'm sure this is not a spam issue - there is no blocking at all on the emails I use. The intermittent nature means that some process on our websites is not being kicked off when it should

Steve

Maybe you are right and this is a BUG actually. In any case this needs to be either solved or changed to no user registration at all.

« Reply #36 on: June 26, 2013, 18:57 »
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I'm sure this is not a spam issue - there is no blocking at all on the emails I use. The intermittent nature means that some process on our websites is not being kicked off when it should

Steve

The new issue where it's affecting everyone, and the long delays, may be a different issue from the blocking issues I've had but my home ISP Cablevision/Optimum (not my site host) confirmed that their internal spam blocker is catching and stopping the e-mails before they get through.  They were looking into the reason it was getting trapped but I haven't heard back.

« Reply #37 on: June 26, 2013, 21:17 »
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I just tried Cathy's site and the reg email came through gmail with no problem.

« Reply #38 on: June 26, 2013, 21:51 »
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I just tried 3 tests registering on my site, sending to 3 different e-mail addresses and all three came through instantly.

1) gmail account, this one has always worked promptly without problems - this test came through instantly

2) optonline.net acct. with their spamscrubber disabled - this test came through instantly as it always has.

3) optonline.net - different account with spamscrubber enabled - this has always been blocked in the past but tonight it came through instantly.   never has before.  Tomorrow I'll call their CS desk to see what changes may have been made.

« Reply #39 on: June 27, 2013, 05:46 »
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I just tried Cathy's site and the reg email came through gmail with no problem.


You have to try several tests because the problem seems to be intermittent.

steheap

  • Author of best selling "Get Started in Stock"

« Reply #40 on: June 27, 2013, 08:49 »
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I noticed something interesting just now - I was testing the registration through purchase process. I created a new account with an email address I rarely use (but which works). All went well, I got the email and was able to register on the site. I selected an image, was passed though to Paypal, and then I bought the image using my Paypal personal email account. All worked fine. I downloaded the file from the download area etc. Success all round.

The email telling me I had bought an image arrived - but this was addressed to the email I use in Paypal - not the registration email.

All this tells me is that the registration is only needed to give them a place to store the downloads on the site for future use - the Paypal email is used for correspondence with the buyer about purchases.

Steve


 

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