Author Topic: veer contributor help (Read 3327 times)

dip · « **on:** May 25, 2015, 03:22 »

Hi,
I wrote two messages to newbielink:mailto:[email protected] [nonactive] to delete one of my images and received just the automatic response. I send the first email May 15, second one May 23 and the image is still there.
I need this image deleted urgently. What to do? Why is so hard to delete an image from Veer?

Artist · « **Reply #1 on:** May 25, 2015, 05:51 »

Quote from: dip on May 25, 2015, 03:22

Hi,
I wrote two messages to [email protected] to delete one of my images and received just the automatic response. I send the first email May 15, second one May 23 and the image is still there.
I need this image deleted urgently. What to do? Why is so hard to delete an image from Veer?

Very bad customer support. I also emailed many a times regarding a query but never heard from them, not sure whom to contact now.

trek · « **Reply #2 on:** May 25, 2015, 06:32 »

They should give contributors the ability to self delete.

Pixart · « **Reply #3 on:** May 25, 2015, 13:16 »

Try to go through some old Veer posts, there is a MSG Member by the name of Grant who is very helpful. You can send him a PM through MSG, not sure if he'll get it, but pretty confident if he does he will respond.

dip · « **Reply #4 on:** May 26, 2015, 02:29 »

Thanks for advice Pixart, I just wrote a PM to GrantP, hopefully he will see my message today and help me to remove that image.

GrantP · « **Reply #5 on:** May 26, 2015, 10:28 »

Hi Dip,

I want to apologize about the image not being removed before today. Something must have happened to our inbox because I don’t have any record of your initial email.

I have removed the image from the site. It will take around an hour for it to be completely off the site. Again, I apologize for the delay.

cgartist - Can you please PM me and? I would like to look into your query as well.

dip · « **Reply #6 on:** May 27, 2015, 03:24 »

Hi Grant,
Thank you very much. The image is no longer there.
All the best.
Dip

dpimborough · « **Reply #7 on:** May 28, 2015, 12:12 »

Quote from: GrantP on May 26, 2015, 10:28

Hi Dip,

I want to apologize about the image not being removed before today. Something must have happened to our inbox because I don’t have any record of your initial email.

I have removed the image from the site. It will take around an hour for it to be completely off the site. Again, I apologize for the delay.

cgartist - Can you please PM me and? I would like to look into your query as well.

Hi Grant why don't Veer allow self deletion?

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Author Topic: veer contributor help (Read 3327 times)

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