Author Topic: Almost any images get rejected instantly?! (Read 7411 times)

JustAnImage · « **on:** October 14, 2023, 17:39 »

Hello,

I now upload photos to more than 15 stock sites and on all of them I can see why an image is rejected from time to time.

Only on Canva about 95% of my images are rejected within 2-3 seconds of appearing in the image list and I can't figure out what I'm doing wrong.

I have added a few examples in images below - different areas like background textures, silhouettes and my last Tenerife holidays :-)
(These images have been accepted 90%+ on about 15 pages).

Does anyone perhaps have a good tip as to why almost everything is rejected within a few seconds and how to get images through there?

Thank you,
Michael

pancaketom · « **Reply #1 on:** October 14, 2023, 18:05 »

Canva always had pretty random (to me) rejections. I have given up with uploading there.

Her Ugliness · « **Reply #2 on:** October 15, 2023, 00:25 »

Are the silhouettes jpgs or pngs with transparent background? Canva does not accept images with objects isolated on white background, it has to be transparent.

I would not know about the other images. I don't think they break any "rule", but I don't really see them as very suitable for Canva. Canva isn't a typical microstock agencie where people buy photos, but where people design stuff, so they are looking for "design elements". I can't really see these images being used for things like posters, websites, greeting cards, booklets or multimedia presentations.

Anyka · « **Reply #3 on:** October 15, 2023, 03:44 »

It's not just "instant" rejections, but also rejections of accepted images : I still upload there, and about 80% gets accepted, BUT my total number of accepted images goes DOWN instead of up. So I can only conclude that they are rejecting older images, or "cleaning up" my port.

JustAnImage · « **Reply #4 on:** October 15, 2023, 04:23 »

Quote from: Her Ugliness on October 15, 2023, 00:25

Are the silhouettes jpgs or pngs with transparent background? Canva does not accept images with objects isolated on white background, it has to be transparent.

I would not know about the other images. I don't think they break any "rule", but I don't really see them as very suitable for Canva. Canva isn't a typical microstock agencie where people buy photos, but where people design stuff, so they are looking for "design elements". I can't really see these images being used for things like posters, websites, greeting cards, booklets or multimedia presentations.

Thanks, that are really good hints - the silhouettes are not transparent, I will try that - should be done within some minutes :-)

A large amount of my images (20%+) is backgrounds and textures, where I thought those are design elements - maybe they are just over saturated with that.

JustAnImage · « **Reply #5 on:** October 15, 2023, 04:26 »

Quote from: Anyka on October 15, 2023, 03:44

... BUT my total number of accepted images goes DOWN instead of up. So I can only conclude that they are rejecting older images, or "cleaning up" my port.

Sorry for probably asking (I really don't find Canva's Contributor interface intuitive) - but where can I see the number of assets I've accepted?

Anyka · « **Reply #6 on:** October 15, 2023, 04:34 »

Quote from: JustAnImage on October 15, 2023, 04:26

Quote from: Anyka on October 15, 2023, 03:44
... BUT my total number of accepted images goes DOWN instead of up. So I can only conclude that they are rejecting older images, or "cleaning up" my port.

Sorry for probably asking (I really don't find Canva's Contributor interface intuitive) - but where can I see the number of assets I've accepted?

For that, I only have this link :
www.canva.com/p/xxxx/ (and xxx is your contributor name)

JustAnImage · « **Reply #7 on:** October 15, 2023, 04:54 »

Quote from: Anyka on October 15, 2023, 04:34

For that, I only have this link :
www.canva.com/p/xxxx/ (and xxx is your contributor name)

That working fine - thank you :-)

pancaketom · « **Reply #8 on:** October 15, 2023, 16:06 »

Canva's user interface is the opposite of intuitive for me. I bookmarked links to most of the things I want to see, but I still have to look around and click to get there because of how their pages work.

I also just checked how many items I have - down 97 from last time I checked. I have no idea what has been removed or why.

Clear communication is not their strong point.

cosus · « **Reply #9 on:** October 20, 2023, 06:14 »

Quote from: pancaketom on October 14, 2023, 18:05

Canva always had pretty random (to me) rejections. I have given up with uploading there.

I have a fairly high percentage of images accepted on Canva, but even to me acceptance seems largely random. I'm not trying to find logic in it anymore, just upload and forget is the best strategy.

cascoly · « **Reply #10 on:** October 20, 2023, 13:02 »

Quote from: cosus on October 20, 2023, 06:14

Quote from: pancaketom on October 14, 2023, 18:05
Canva always had pretty random (to me) rejections. I have given up with uploading there.

I have a fairly high percentage of images accepted on Canva, but even to me acceptance seems largely random. I'm not trying to find logic in it anymore, just upload and forget is the best strategy.

agreed - i stopped uploading for awhile when the rejection rate changed so drastically, and now it's my lowest priority. it may just be that they've become more selective than other agencies for topics they already have 'sufficient' coverage. their audience is very different from the other agencies & that may affect their decisions.

JustAnImage · « **Reply #11 on:** October 31, 2023, 12:11 »

I tried my luck again with 100 backgrounds (made with camera and not with AI) and within 2 seconds (looked at the clock) 94 were rejected and I don't even see a rejection reason - but how to add a rejection reason in 2 seconds too ;-)

In an upload before that, about 20 of 150 images had come at least after "in review" - 2 days later these 18 were also rejected -> rejection rate 99%.
And no, I upload there only things that were accepted on the relevant agencies without major problems.

Uploading anything on Canva really doesn't make sense anymore and if you then take into account the rip-off with the "one-time AI boost payment".

And what really surprises me - Canva doesn't seem to care at all, otherwise someone from there would have surely said something about it - because they are reading along here :-)

Happy Halloween,
Michael

PS: And yes, of course I realize that I am far too unimportant to interest anyone there - but you could also just say that, would at least be honest

JustAnImage · « **Reply #13 on:** November 06, 2023, 19:40 »

Quote from: DannyCanva on November 06, 2023, 19:00

Quote from: JustAnImage on October 31, 2023, 12:11
I tried my luck again with 100 backgrounds (made with camera and not with AI) and within 2 seconds (looked at the clock) 94 were rejected and I don't even see a rejection reason - but how to add a rejection reason in 2 seconds too ;-)

In an upload before that, about 20 of 150 images had come at least after "in review" - 2 days later these 18 were also rejected -> rejection rate 99%.
And no, I upload there only things that were accepted on the relevant agencies without major problems.
Sorry to hear that! I've sent you a PM, would love to take a look

Thanks for your PM, i just replied and hopefully the reply did reach you (didn't get a confirmation).

Looking forward what the reason for the rejection was :-)

Have a sunny day@all

cascoly · « **Reply #14 on:** November 07, 2023, 08:38 »

...

Quote from: DannyCanva on November 06, 2023, 19:00

Quote from: JustAnImage on October 31, 2023, 12:11
I tried my luck again with 100 backgrounds (made with camera and not with AI) and within 2 seconds (looked at the clock) 94 were rejected and I don't even see a rejection reason - but how to add a rejection reason in 2 seconds too ;-)

In an upload before that, about 20 of 150 images had come at least after "in review" - 2 days later these 18 were also rejected -> rejection rate 99%.
And no, I upload there only things that were accepted on the relevant agencies without major problems.
Sorry to hear that! I've sent you a PM, would love to take a look

...

Danny - this has been going on for months - almost all of anybatch is reject almost before they're submitted! the few that get thru take a day or more for an actual review - so something non-human seems to be at work here. meanwhile these images are accepted elsewhere -- realizing canva has different needs/reqs, but nothing so drastic as what's happening

in addition my portfolio lost 1400 images in may then and despite uploasding hundreds of imagers since then only 2 or 3 images acceptedf per batch aand overall a net loss of another 60 since may

meanwhile i had 2500 accepted by SS and over 600 by AS (with 500 waiting for review)

f9photos · « **Reply #15 on:** November 07, 2023, 13:34 »

Quote from: JustAnImage on October 31, 2023, 12:11

I tried my luck again with 100 backgrounds (made with camera and not with AI) and within 2 seconds (looked at the clock) 94 were rejected and I don't even see a rejection reason - but how to add a rejection reason in 2 seconds too ;-)

In an upload before that, about 20 of 150 images had come at least after "in review" - 2 days later these 18 were also rejected -> rejection rate 99%.
And no, I upload there only things that were accepted on the relevant agencies without major problems.

Uploading anything on Canva really doesn't make sense anymore and if you then take into account the rip-off with the "one-time AI boost payment".

And what really surprises me - Canva doesn't seem to care at all, otherwise someone from there would have surely said something about it - because they are reading along here :-)

Happy Halloween,
Michael

PS: And yes, of course I realize that I am far too unimportant to interest anyone there - but you could also just say that, would at least be honest

same with me. I am doing the full time microstock for 14 years (a recent interview with me - https://www.microstockgroup.com/general-photography-discussion/interview-with-dmitry-rukhlenko-veteran-travel-microstocker-$500k/), and have almost 100% acceptance rate everywhere. But Canva rejects 99% of my uploads in a second after I've uploaded them. I am earning $300-$400 a month with Canva and absolutely sure that I (and equally Canva) would earn more if my images were not rejected.

JustAnImage · « **Reply #16 on:** November 07, 2023, 18:49 »

Very good to know I am not alone with that strange rejection behaviour.
Thanks@All

JustAnImage · « **Reply #17 on:** November 09, 2023, 08:19 »

Today another try with 8 images - 100% rejections within <5 seconds.

JamoImages · « **Reply #18 on:** November 10, 2023, 03:59 »

I can't grow my portfolio on Canva anymore either because of constant rejections (99% 😫). Seriously considering giving up on them soon.

lionheart · « **Reply #19 on:** November 17, 2023, 13:11 »

I'm also in the same boat. The Canva system is completely strange. All the images i upload on Canva are accepted on all other sites, but on Canva they get rejected within seconds after upload. The worst thing is that the images were uploaded to Canva in full size and resolution and are therefore on Canva's servers. Even when rejected, nobody knows what happens to them. In addition, you have no possibility to delete images from Canva anyway. This is another phenomenon that worries me. Over the last few days i have repeatedly started new tests with uploads, even uploading the same images with slightly different file names ... all in vain, because here too they were rejected immediately after uploading. The question is whether it is simply certain keywords that are responsible for the rejections or whether the AI at Canva is programmed incorrectly ... very disappointing experience and not really worth the effort (anymore).

JustAnImage · « **Reply #20 on:** November 19, 2023, 19:52 »

I have now done some more upload tests and almost no file came through.
There were many different photo motifs - backgrounds, artwork, landscape, isolated objects, hands, technology, solar and many other things.
Rejection rate >98% and almost all images rejected within 3-5 seconds.

It's probably time to give up because it really makes no sense at all.
And we don't hear anything from the official side either - apparently they just don't want our assets, which is a shame.

Have a nice day@all

By the way: About 20 isolated png's are in review now for weeks there

JustAnImage · « **Reply #21 on:** November 28, 2023, 19:32 »

@DannyCanva:
Is there any information about this upload problem?
I have now tried again with about 200 files, including photos, textures, backgrounds, artwork of animals, abstracts, ...

It simply rejects almost everything - 1 of my photos made it to approved, out of the 200 or so files.

Let me ask you directly:
- Is my material too bad?
- Does Canva simply not want new material?
- Am I doing something wrong with the upload?

I don't understand it :-)

Have a sunny day@all,
Michael

Btw: The isolated png's are still in review...

cascoly · « **Reply #22 on:** November 30, 2023, 17:29 »

just uploaded 2 batches of 49 - all but 1 rejected immediately - enuf of this nonsense with no reaction from Danny - no more uploads until they get this fixed (dont know why it took me so long)

JustAnImage · « **Reply #23 on:** December 04, 2023, 16:48 »

Quote from: JustAnImage on November 28, 2023, 19:32

Btw: The isolated png's are still in review...

Today after almost 2 month waiting time my transparent png's got 100% rejected.

It is really incomprehensible what the goal of Canva is?

Here in the forum nobody answers, in the support nobody answers and images are almost 100% immediately rejected by some automatic system.

Dear Canva team,

have you become so indifferent to us that we are no longer even worthy of a short reply?
If so, all you have to do is say so and you'll be rid of us in no time :-)

Have a sunny day,
Michael

SuperPhoto · « **Reply #24 on:** December 04, 2023, 17:42 »

Quote from: JustAnImage on December 04, 2023, 16:48

Quote from: JustAnImage on November 28, 2023, 19:32
Btw: The isolated png's are still in review...
Today after almost 2 month waiting time my transparent png's got 100% rejected.

It is really incomprehensible what the goal of Canva is?

Here in the forum nobody answers, in the support nobody answers and images are almost 100% immediately rejected by some automatic system.

Dear Canva team,

have you become so indifferent to us that we are no longer even worthy of a short reply?
If so, all you have to do is say so and you'll be rid of us in no time :-)

Have a sunny day,
Michael

When I was last doing shutterstock, it seemed to be the same for videos & images. Got rather pointless uploading there, so don't anymore. (Aside from them of course, minimizing the value/payouts to contributors, & doing shady tactics, which of course are also other reasons).

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Author Topic: Almost any images get rejected instantly?! (Read 7411 times)

JustAnImage

pancaketom

Her Ugliness

Anyka

JustAnImage

JustAnImage

Anyka

JustAnImage

pancaketom

cosus

cascoly

JustAnImage

DannyCanva

JustAnImage

cascoly

f9photos

JustAnImage

JustAnImage

JamoImages

lionheart

JustAnImage

JustAnImage

cascoly

JustAnImage

SuperPhoto

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