Author Topic: Canva announcement (Read 85939 times)

kuriouskat · « **Reply #250 on:** September 15, 2020, 03:20 »

Quote from: Dumc on September 11, 2020, 11:42

My August sub earnings were pretty much the same as July and June, a few bucks higher actually. My July total earnings show exactly double of that in March, I just haven't received anything on my paypal account yet.

@KuriousKat What email did you use?

I think I initially used the online contact page, but the response I got was from this email:

[email protected]

Dumc · « **Reply #251 on:** September 15, 2020, 11:12 »

Thanks, but I received payment for both months yesterday.

Chichikov · « **Reply #252 on:** September 15, 2020, 11:28 »

Quote from: Snowblood on September 15, 2020, 01:14

I received my payment (paypal) today, inclusive the missing payout from last month

Same here.

Noedelhap · « **Reply #253 on:** September 17, 2020, 04:58 »

Quote from: Chichikov on September 15, 2020, 11:28

Quote from: Snowblood on September 15, 2020, 01:14
I received my payment (paypal) today, inclusive the missing payout from last month

Same here.

+1

sgoodwin4813 · « **Reply #254 on:** September 17, 2020, 20:04 »

Me too - better late than never.

WendyT · « **Reply #255 on:** October 08, 2020, 22:51 »

Do Canva actually answer their contact forms ....

?

kuriouskat · « **Reply #256 on:** October 13, 2020, 04:48 »

So the September payment made this month will still be double March, right? September being the last of the 6?

Justanotherphotographer · « **Reply #257 on:** October 13, 2020, 06:05 »

Quote from: KuriousKat on October 13, 2020, 04:48

So the September payment made this month will still be double March, right? September being the last of the 6?

As far as I know yes, should be the last of the six

kuriouskat · « **Reply #258 on:** October 13, 2020, 07:04 »

Quote from: Justanotherphotographer on October 13, 2020, 06:05

Quote from: KuriousKat on October 13, 2020, 04:48
So the September payment made this month will still be double March, right? September being the last of the 6?
As far as I know yes, should be the last of the six

Thanks - I was doubting myself!

zsooofija · « **Reply #259 on:** October 20, 2020, 02:48 »

Quote from: WendyT on October 08, 2020, 22:51

Do Canva actually answer their contact forms .... ?

They answered me now, my question from August 31, about payment. Ok, they did not really answer, but replied. Reading the first sentence made me burst out laughing.

"Hi there, we haven't heard from you in a while. If you would like to keep this request open or if you would like additional information, just reply.

Otherwise, this issue will be closed on our side in 2 days. Feel free to open another request if you run into another issue!"

WendyT · « **Reply #260 on:** October 20, 2020, 19:23 »

Quote from: zsooofija on October 20, 2020, 02:48

Quote from: WendyT on October 08, 2020, 22:51
Do Canva actually answer their contact forms .... ?

They answered me now, my question from August 31, about payment. Ok, they did not really answer, but replied. Reading the first sentence made me burst out laughing.

"Hi there, we haven't heard from you in a while. If you would like to keep this request open or if you would like additional information, just reply.

Otherwise, this issue will be closed on our side in 2 days. Feel free to open another request if you run into another issue!"

sheesh ... you have to love it, I dont even get that sort of response, ever since I ended up in a loop with a buyer instead of support I have received nothing from them (except their advertising)

pancaketom · « **Reply #261 on:** October 22, 2020, 01:37 »

Quote from: zsooofija on October 20, 2020, 02:48

Quote from: WendyT on October 08, 2020, 22:51
Do Canva actually answer their contact forms .... ?

They answered me now, my question from August 31, about payment. Ok, they did not really answer, but replied. Reading the first sentence made me burst out laughing.

"Hi there, we haven't heard from you in a while. If you would like to keep this request open or if you would like additional information, just reply.

Otherwise, this issue will be closed on our side in 2 days. Feel free to open another request if you run into another issue!"

yup, I got that one after waiting a few months - they sent it at the start of a long weekend. I saw it a few days later.

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Author Topic: Canva announcement (Read 85939 times)

kuriouskat

Dumc

Chichikov

Noedelhap

sgoodwin4813

WendyT

kuriouskat

Justanotherphotographer

kuriouskat

zsooofija

WendyT

pancaketom

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