Quote from: Dumc on September 11, 2020, 17:42
My August sub earnings were pretty much the same as July and June, a few bucks higher actually. My July total earnings show exactly double of that in March, I just haven't received anything on my paypal account yet.

@KuriousKat What email did you use?

I think I initially used the online contact page, but the response I got was from this email:

[email protected]

Thanks, but I received payment for both months yesterday.

Quote from: Snowblood on September 15, 2020, 07:14
I received my payment (paypal) today, inclusive the missing payout from last month

Same here.

Quote from: Chichikov on September 15, 2020, 17:28

Quote from: Snowblood on September 15, 2020, 07:14
I received my payment (paypal) today, inclusive the missing payout from last month

Same here.

+1

Me too - better late than never.

Do Canva actually answer their contact forms .... ?

So the September payment made this month will still be double March, right? September being the last of the 6?

Quote from: KuriousKat on October 13, 2020, 10:48
So the September payment made this month will still be double March, right? September being the last of the 6?

As far as I know yes, should be the last of the six

Quote from: Justanotherphotographer on October 13, 2020, 12:05

Quote from: KuriousKat on October 13, 2020, 10:48
So the September payment made this month will still be double March, right? September being the last of the 6?

As far as I know yes, should be the last of the six

Thanks - I was doubting myself!

Quote from: WendyT on October 09, 2020, 04:51
Do Canva actually answer their contact forms .... ?

They answered me now, my question from August 31, about payment. Ok, they did not really answer, but replied. Reading the first sentence made me burst out laughing.

"Hi there, we haven't heard from you in a while. If you would like to keep this request open or if you would like additional information, just reply.

Otherwise, this issue will be closed on our side in 2 days. Feel free to open another request if you run into another issue!"

Quote from: zsooofija on October 20, 2020, 08:48

Quote from: WendyT on October 09, 2020, 04:51
Do Canva actually answer their contact forms .... ?

They answered me now, my question from August 31, about payment. Ok, they did not really answer, but replied. Reading the first sentence made me burst out laughing.

"Hi there, we haven't heard from you in a while. If you would like to keep this request open or if you would like additional information, just reply.


Otherwise, this issue will be closed on our side in 2 days. Feel free to open another request if you run into another issue!"

sheesh ... you have to love it, I dont even get that sort of response, ever since I ended up in a loop with a buyer instead of support I have received nothing from them (except their advertising)

Quote from: zsooofija on October 20, 2020, 08:48

Quote from: WendyT on October 09, 2020, 04:51
Do Canva actually answer their contact forms .... ?

They answered me now, my question from August 31, about payment. Ok, they did not really answer, but replied. Reading the first sentence made me burst out laughing.

"Hi there, we haven't heard from you in a while. If you would like to keep this request open or if you would like additional information, just reply.

Otherwise, this issue will be closed on our side in 2 days. Feel free to open another request if you run into another issue!"

yup, I got that one after waiting a few months - they sent it at the start of a long weekend. I saw it a few days later.