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Author Topic: Server issues with email notification from Depositphotos  (Read 3406 times)

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Poncke

« on: April 02, 2013, 11:59 »
0
Hi all,

Does anyone have the same issue, when you receive the email from DP for images sold it locks Outlook for a while while its trying to contact the server at DP to download the DP logo in the email.

The message displayed is - contacting: \\depositphotos.com\img

And when its done, the image shows a red cross. Weird thing is that when I check webmail the logo is in the email.

So it could be an issue with my ISP.



« Reply #1 on: April 05, 2013, 03:43 »
0
Yes having exact same issue also using outlook, I think it's the way they've coded their emails.

Poncke

« Reply #2 on: April 05, 2013, 05:29 »
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But it started just this week. Weird.

« Reply #3 on: April 05, 2013, 07:28 »
0
But it started just this week. Weird.
Same here 

« Reply #4 on: April 05, 2013, 07:30 »
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I guess I could provide feedback if I'd get some sales to test the problem :'(

« Reply #5 on: April 05, 2013, 08:24 »
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After zilch for weeks I sold 3 subs today and logged in to see a return ::)

« Reply #6 on: April 05, 2013, 08:40 »
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It is the same for me too. The same problem is with MostPhotos too, vut with MostPhotos it been for a very long time already.

« Reply #7 on: April 05, 2013, 09:20 »
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I just had a look to it:
Til end of January you got the email notification without pic. February and March with pic. When you go across the pic in the email you see ... depositphotos.com/ID/name.
In April (the beginning of this issue) you see .... ru/depositphotos.com/ID/name. Don't know if this is the reason. May be a coincidence, for April I had just 1 DL.

Poncke

« Reply #8 on: April 05, 2013, 10:29 »
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Guys, its also on the approved/rejected email. And the problem is with the DP logo in the email. As far as I can tell.

I do get on average 1 sale per day. I wish you all many sales too, to experience the email problem as well  ;)

« Reply #9 on: April 05, 2013, 10:36 »
0
Guys, its also on the approved/rejected email. And the problem is with the DP logo in the email. As far as I can tell.

I do get on average 1 sale per day. I wish you all many sales too, to experience the email problem as well  ;)

Same here

« Reply #10 on: April 06, 2013, 04:32 »
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I guess I could provide feedback if I'd get some sales to test the problem :'(
Same here, nothing since March, 30th  :P

« Reply #11 on: April 08, 2013, 10:19 »
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It is the same for me too. The same problem is with MostPhotos too, vut with MostPhotos it been for a very long time already.

Hi!

A member reported this last week so we have fixed it. If you every have any issues, please let us know at [email protected] and we'll take a look asap.

Best Regards,
Lina @ Mostphotos

Poncke

« Reply #12 on: April 08, 2013, 13:18 »
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Now all we need is someone from DP to come in here and say the same

Poncke

« Reply #13 on: April 08, 2013, 13:44 »
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This is what I get



 

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