Author Topic: How can I delete my account? (Dreamstime) (Read 20686 times)

Sky · « **on:** July 14, 2013, 08:03 »

Hello
How can I delete my account?
I made three sales
I want to close my account completely
Do not have a solution at all?
49 units active stands in the way images are loaded
Acceptance ratio: 75.8%

cathyslife · « **Reply #1 on:** July 14, 2013, 08:07 »

Quote from: Sky on July 14, 2013, 08:03

Hello
How can I delete my account?
I made three sales
I want to close my account completely
Do not have a solution at all?
49 units active stands in the way images are loaded
Acceptance ratio: 75.8%

If I remember correctly, you will have to contact support to do that for you. I think most of the agencies are that way.

Ron · « **Reply #2 on:** July 14, 2013, 08:13 »

You can only deactivate images, and you can only about 30% at once, after that you have to wait for the other images to reach 6 months age so you can delete them. It means 6 months after your last approved image you can ask support to delete your account.

http://www.dreamstime.com/faq207-i-am-a-contributor-how-do-i-close-my-account

WarrenPrice · « **Reply #3 on:** July 14, 2013, 08:25 »

Quote from: Ron on July 14, 2013, 08:13

You can only deactivate images, and you can only about 30% at once, after that you have to wait for the other images to reach 6 months age so you can delete them. It means 6 months after your last approved image you can ask support to delete your account.

http://www.dreamstime.com/faq207-i-am-a-contributor-how-do-i-close-my-account

Another "Gotcha".