Author Topic: Adobestock SFTP not working? (Read 539 times)

wds · « **on:** July 27, 2022, 11:38 »

Anyone else having problems with sftp video uploads on Adobe?

angelacat · « **Reply #1 on:** July 27, 2022, 12:37 »

Yes me - I'm using Microstock plus - but getting "wrong ftp login error"

wds · « **Reply #2 on:** July 27, 2022, 12:44 »

filezilla here:

Error: Authentication failed.
Error: Critical error: Could not connect to server

angelacat · « **Reply #3 on:** July 27, 2022, 13:35 »

Raised a fault call with Adobe support - waiting reply

MatHayward · « **Reply #4 on:** July 27, 2022, 13:49 »

I've seen this thread and am looking into it now. I will keep you updated.

-Mat

Fatmanphoto · « **Reply #5 on:** July 27, 2022, 14:00 »

Came here to see if it is just me.

angelacat · « **Reply #6 on:** July 27, 2022, 14:10 »

Thanks Matt

angelacat · « **Reply #7 on:** July 27, 2022, 14:11 »

Reply from Adobe tech
"Our engineers are already aware and are working on it. Please allow some time and I'll get back to you".

Fatmanphoto · « **Reply #8 on:** July 27, 2022, 14:27 »

Seems to be working now - at least as far as logging in.

MatHayward · « **Reply #9 on:** July 27, 2022, 14:33 »

Yes, this is fixed <knock on wood>. I had to generate a new password to make it work with my account so if you run into the error message again, try that.

Thanks for all the helpful reports,

Mat

wds · « **Reply #10 on:** July 27, 2022, 17:11 »

Worked for me now without generating a new password. Thanks!

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Author Topic: Adobestock SFTP not working? (Read 539 times)

wds

angelacat

wds

angelacat

MatHayward

Fatmanphoto

angelacat

angelacat

Fatmanphoto

MatHayward

wds

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