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Adobestock SFTP not working?

Started by wds, July 27, 2022, 17:38

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wds

Anyone else having problems with sftp video uploads on Adobe?

angelacat

Yes me - I'm using Microstock plus - but getting "wrong ftp login error"

wds

filezilla here:

Error:   Authentication failed.
Error:   Critical error: Could not connect to server

angelacat

Raised a fault call with Adobe support - waiting reply

MatHayward

I've seen this thread and am looking into it now. I will keep you updated.

-Mat

Fatmanphoto

Came here to see if it is just me.
I have taken a photo of the Eiffel Tower at night ... AND YOU'LL NEVER TAKE ME ALIVE COPPERS.

angelacat


angelacat

Reply from Adobe tech
"Our engineers are already aware and are working on it.  Please allow some time and I'll get back to you".


Fatmanphoto

Seems to be working now - at least as far as logging in.
I have taken a photo of the Eiffel Tower at night ... AND YOU'LL NEVER TAKE ME ALIVE COPPERS.

MatHayward

Yes, this is fixed <knock on wood>. I had to generate a new password to make it work with my account so if you run into the error message again, try that.

Thanks for all the helpful reports,

Mat

wds

Worked for me now without generating a new password. Thanks!