MicrostockGroup
Agency Based Discussion => Adobe Stock => Topic started by: MatHayward on February 03, 2023, 11:47
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Hi Everyone,
I have news that many of you have been waiting for. The 2022 bonus program for Adobe Stock contributors has been confirmed!
You can review the details in our Royalty Details page: https://helpx.adobe.com/stock/contributor/help/royalty-details.html
The criteria to qualify is a bit different this year so please read carefully.
If you had between 250-5,999 downloads during the calendar year, you qualified to receive a complimentary code for one-year plan from these options: Creative Cloud Photography (20GB), Illustrator, InDesign, Premiere Pro, or After Effects.
If you had 6,000 or more downloads in 2022, you qualified to receive a complimentary code for an Adobe Creative Cloud All Apps one year plan.
Only contributors active in 2022 are eligible for the bonus. To be considered active, you must have uploaded and had approved a minimum of 20 new assets in the calendar year, 2022.
Please note that video downloads are equal to 3 downloads in consideration of the bonus program qualification.
I will share an update on when you can expect to see the blue banner back in the Adobe Stock contributor portal with your redemption code.
Thank you so much to everyone for your contribution last year, we look forward to an even better 2023! Without you, there is no us.
-Mat Hayward
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Great News !
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Thanks Mat and Adobe, very happy about this!
And just in time before my current (complimentary) subscription runs out :)
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Very good that Adobe came through but it does seem like a very late call. Almost like they didn't want to but reconsidered it at the end.
Numbers to be eligible went up but I guess inflation is everywhere now.
Tough luck for pigsinspace who now owns Cascoly the 20 bucks, against all odds :)
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Hello,
That's a great message.
So, if Adobe cares about its suppliers, is it possible to equalize the rate for credit that suppliers in Poland currently get?
We receive PLN 4, while both $ and € are significantly above this amount.
As of today, PLN 4.3 (it was also PLN 5 last year)
and € 4.7 PLN
Maybe the amount of PLN 4.5 per loan would be appropriate?
Please appreciate our work as well as other providers who earn $ or €.
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Thanks Mat, that's good news.
I guess I'll have to apologize for the harsh criticism of Adobe first.
Next year I'll keep my mouth shut for the time being ;)
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hi Matt!
Thanks, sounds great - please let the team say thanks.
BTW - an interface suggestion if you don't mind? Sometimes I find when uploading assets, and then submitting them, I realize I've made a mistake. There doesn't seem to be any way to modify 'pending' assets, so I find I have to delete, then re-upload them.
However, if I have a bunch of assets that become pending (sometimes perhaps a few dozen), I find I have to 'manually' delete them one by one in a very cumbersome fashion. Could you please perhaps suggest a 'mass-delete' tool for pending assets (the same way you could select a number that were simply uploaded then delete them all at once), or - some way of modifying them (in case a mistake is made)?
Thanks very much!
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Sad, just realized I didn't have enough downloads according to those specs.
Could you please reconsider the 250 threshold, and/or change the video download value? (I think it used to be 8 per video download?)
Thanks!
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Mat, a question.
My paid subscription has now started, Adobe has debited the first monthly payment for February.
Do I need to cancel the subscription or is it enough to just enter the new code?
Thank you
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Mat, a question.
My paid subscription has now started, Adobe has debited the first monthly payment for February.
Do I need to cancel the subscription or is it enough to just enter the new code?
Thank you
If the code you redeem is for the exact same plan, then your payments should be paused while the code is active. I recommend you visit adobe.com and contact Adobe customer service directly for additional confirmation once you have received and redeem your code.
thanks,
Mat
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Happy to see the announcement of another year of the contributor bonus program.
The good news was that I had a nice boost last year in licenses - I was over the 5,000 threshold whereas the year before I was a little short. The bad news is that I was not at the new threshold of 6,000 so I still don't qualify for all apps!
Photoshop is the main thing for me, and it was probably wishful thinking that I'd have time to get back into Illustrator (I used to own it but haven't done illustrations in a while). I know it's been asked before, but it'd be wonderful to have some intermediate thresholds where you could get one more program - only 250 downloads qualifies you for the same Photography plan that I qualify for with many times that number.
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I lost the 2021 code, used the 2022 code before it disappeared, now I'll just activate and I'm good until 2025.
☝ (https://i.postimg.cc/LXJpSFnQ/Mat-Sign.gif)
Thanks for the news Mat, and thanks Adobe.
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Thank you!!!
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Thanks for the news, Mat (and to your patience and forbearance despite the slings and arrows of outrageous fortune {aka forum rants}) , and thanks Adobe for continuing support for artists
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Great way to end the week :) Thanks Mat!
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Great News, thanks Mat!
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I lost the 2021 code, used the 2022 code before it disappeared, now I'll just activate and I'm good until 2025.
☝ (https://i.postimg.cc/LXJpSFnQ/Mat-Sign.gif)
Thanks for the news Mat, and thanks Adobe.
I wish I could take credit, but I'm just the messenger here. Our full team at Adobe Stock is genuinely grateful for the incredible contributors around the world. The level of creativity and determination you demonstrate each year is nothing short of awe-inspiring. You are all top-of-mind for all of us with every decision made, and we look forward to continuing to grow together!
Stay creative!
Mat Hayward
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I wish I had known about the increase in uploaded/approved photos. I fell short by just 4!! I guess I will plan to do better this year 🤷♀️
Congratulations to all that receive the bonus.
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Adobe is surely a King... Love you guys. ❤️❤️❤️
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The only request is that, please make the blue banner visible soon as my plan is about to expire.
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oops... I didn;t upload 20 assets in 2022 :-\ Ah well... I'll make sure I upload 20 to 40 (incase they increase the submission amounts slightly) this year so I'm ready for the 2023 bonus program
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That's at last the great news we were waiting for ! Thanks !
Waiting for the blue banner I hope before the 21 Feb :D
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Thank you Adobe!
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😅
(https://pbs.twimg.com/media/FoHsLUyWYAE43N7?format=jpg&name=medium)
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YES!!!!
Thanks Mat, I get the feeling you might have been involved in pushing for this decision
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Hello,
As far as I know there is no way to see the number of downloads for photos and videos separately in "My Statistics"? Correct me if I'm wrong, please.
Thanks.
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Many thanksssssssss Adobe :-*
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Hello,
As far as I know there is no way to see the number of downloads for photos and videos separately in "My Statistics"? Correct me if I'm wrong, please.
Thanks.
Hi @KoKi,
I'm sorry but you are not wrong. You are not able to filter out sales statistics by asset type.
-Mat Hayward
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Hello,
As far as I know there is no way to see the number of downloads for photos and videos separately in "My Statistics"? Correct me if I'm wrong, please.
Thanks.
Hi @KoKi,
I'm sorry but you are not wrong. You are not able to filter out sales statistics by asset type.
-Mat Hayward
Is there a way to see how much an image has earned Lifetime on Adobe?
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Is there a way to see how much an image has earned Lifetime on Adobe?
Not easily. Adobe has never followed through on the many suggestions about improving contributor stats - not even to bring them up to the Fotolia level.
If you want to do it the painful way, a year at a time you can list your top sellers and it'll show you the total for that year. Do that for each year the image you're interested in has been online and add them up. It is primitive.
You can copy/paste into a spreadsheet, but work to match up the file numbers across years might not be worth it.
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Hello,
As far as I know there is no way to see the number of downloads for photos and videos separately in "My Statistics"? Correct me if I'm wrong, please.
Thanks.
Hi @KoKi,
I'm sorry but you are not wrong. You are not able to filter out sales statistics by asset type.
-Mat Hayward
Is there a way to see how much an image has earned Lifetime on Adobe?
Microstockr. And not just for Adobe but across all platforms.
But it's not free.
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Yes, I also use Microstockr for stastics. 2022 AS sales stats: 89 videos, 27 photos (So I'm in the bonus program!)
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Awesome news Mat, thanks!
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Am I the only one who still don't see that blue bar in my contributor page? I made more than 2000 sales last year, so I definitely should qualify
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If you had 6,000 or more downloads in 2022, you qualified to receive a complimentary code for an Adobe Creative Cloud All Apps one year plan
Lol, I worked hard and beat 5000 this year... And now I need 6000 ;D
Anyway, thanks Matt and thanks to the Adobe!
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If you had 6,000 or more downloads in 2022, you qualified to receive a complimentary code for an Adobe Creative Cloud All Apps one year plan
Lol, I worked hard and beat 5000 this year... And now I need 6000 ;D
Anyway, thanks Matt and thanks to the Adobe!
Same here! ;D And I was soooo close to 6000. But it's okay, I am satisfied with one app as well.
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Great that it's back, but I really dislike the new "active contributor" criteria - it was 2 assets per year for the longest time, and we weren't given ANY notice that there would be a change. So in 2022, I just uploaded the bare minimum - exactly 2 images.
My account has way over 6000 cumulative downloads per year, yet I don't qualify because I didn't upload more than 20 images.
And just this year I was planning to start uploading a lot of generative AI stuff, but now I don't have the tools to edit them properly. And I refuse to subscribe, deliberately, out of principle, as people who have way less downloads per year than me got the complimentary subscription just based on the fact they were more active. So that's a boo for Adobe in my book.
If we were informed during 2022 that 20 assets would be the new requirement, I would have uploaded 20. But by not informing us and then pulling this off, I'd rather pay a one-time fee for Affinity photo, or just learn to use GIMP.
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My 2022 uploads were a bit above the new requirement, so I'm exceeding both the 20 uploads and the 6k downloads thresholds.
Nice to see that I will be able to continue to use the Encoder, besides, LR and PS.
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Hello,
As far as I know there is no way to see the number of downloads for photos and videos separately in "My Statistics"? Correct me if I'm wrong, please.
Thanks.
Hi @KoKi,
I'm sorry but you are not wrong. You are not able to filter out sales statistics by asset type.
-Mat Hayward
Is there a way to see how much an image has earned Lifetime on Adobe?
Microstockr. And not just for Adobe but across all platforms.
But it's not free.
Yes I know and I've read that before and I've answered before, the agency should provide stats, not make us pay for an outside developer. Plus, the fact that Microstockr can do it and we can see our data back to the start, but only 12 months at a time on the contributor interface, means the information is there, and all it would take is someone at Adobe to care enough to make that available?
What's the reasoning for the only 12 months?
Lifetime Earnings for our images? That's not so difficult to ask for? Some actually useful data for creating more of what sells. Not some of the useless stat like views, that we get from some agencies. Top Earning images? Is that so hard?
Most downloads (lifetime downloads) is there, which is part of the useful data. If they can read that, they can read lifetime earnings.
Is there a way to see how much an image has earned Lifetime on Adobe?
Not easily. Adobe has never followed through on the many suggestions about improving contributor stats - not even to bring them up to the Fotolia level.
If you want to do it the painful way, a year at a time you can list your top sellers and it'll show you the total for that year. Do that for each year the image you're interested in has been online and add them up. It is primitive.
You can copy/paste into a spreadsheet, but work to match up the file numbers across years might not be worth it.
Yeah, I suppose, once I do that, and just save the database and add, once every 6 months or something, I'd have it.
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I just checked, and I had 666 downloads last year, some of which were videos. So, other than the obvious reference to the Devil, sounds good. I rather missed this program last year...
Last time around I got the entire Adobe Suite, but then I never used anything other than LR and PS, so this is just as good for me.
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Good its back.
Somewhat annoying that by my best guess i finished up on about 5,900 downloads so just short of the 6,000 for a full package!
Suggestion: Please make it possible to filter the stats by asset type to take the guesswork out of this!
Edit:- Going through numerous CSVs and appears im 170 short of the 6,000. Doh.
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I had 1618 downloads last year and submitted 20+ images but I am not seeing the code.
Help!
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I had 1618 downloads last year and submitted 20+ images but I am not seeing the code.
Help!
Read Mats first post.
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Microstockr. And not just for Adobe but across all platforms.
But it's not free.
I also wish I could switch but Microstock Analytics still provides some functionality I've come to rely on, but the support just isn't there. Not surprising when the developer is also a very successful photographer, I assume he doesn’t have the time to dedicate to it. I can’t really blame him but still, frustrating.
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When was the most recent bonus program code given in Adobe Stock, and what is its expiration date / redemption deadline? I have saved it, but I'm not sure if I should be pressured to activate it.
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When was the most recent bonus program code given in Adobe Stock, and what is its expiration date / redemption deadline? I have saved it, but I'm not sure if I should be pressured to activate it.
https://www.microstockgroup.com/fotolia-com/the-blue-bar-is-back (https://www.microstockgroup.com/fotolia-com/the-blue-bar-is-back)!-adobe-stock-bonus-codes-are-available-in-the-portal/msg572663/#msg572663
Code expires in 12 months. Look at Mat's post in the above thread and you'll see the announcement date
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Matt said 250-5999 downloads for 2022 and 20 accepted asset uploads qualify for minimum Bonus.
My Adobe stats seems to show 378 downloads for 2022, and 25 accepted uploads, which sounds as if I might qualify. How does one find out if they actually DO qualify for the Bonus Program? And if so, what's the process? I see no Blue Banner on my Contributor Account portal page, so does that mean I somehow did not qualify?
I've searched everywhere on all my Creative Account pages and Contributor Account pages and can't find any reference. Also, love how the "Help from a real person" link launches a virtual assistant that seems to know nothing about the Bonus Program. Interesting.
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Matt said 250-5999 downloads for 2022 and 20 accepted asset uploads qualify for minimum Bonus.
My Adobe stats seems to show 378 downloads for 2022, and 25 accepted uploads, which sounds as if I might qualify. How does one find out if they actually DO qualify for the Bonus Program? And if so, what's the process? I see no Blue Banner on my Contributor Account portal page, so does that mean I somehow did not qualify?
I've searched everywhere on all my Creative Account pages and Contributor Account pages and can't find any reference. Also, love how the "Help from a real person" link launches a virtual assistant that seems to know nothing about the Bonus Program. Interesting.
The support link you described sounds like it was at Adobe.com. Adobe Stock contributors have a dedicated team specifically here for you. The best way to reach us is via the contact us link at the bottom of the contributor portal.
Based on the numbers you shared, it sounds like you have qualified. To be clear, the codes have not yet been applied to the portal. Nobody sees the blue banner yet. When it goes live, I will post here immediately, though I suspect someone will beat me to it. Stay patient.
-Mat Hayward
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I already pay for an all apps subscription. Can I use the single app bonus to get a discount?
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Does anyone received complimentary code yet? My photography plan has expired today and wondering what to do.
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I already pay for an all apps subscription. Can I use the single app bonus to get a discount?
No, the single app code will not offset any expense for an alternate plan.
-Mat Hayward
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Does anyone received complimentary code yet? My photography plan has expired today and wondering what to do.
The bonus codes have not been distributed yet.
-Mat Hayward
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Does anyone received complimentary code yet? My photography plan has expired today and wondering what to do.
mine expired too & i just renewed - when the codes arrive, it will start your free year when you apply it
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Does anyone received complimentary code yet? My photography plan has expired today and wondering what to do.
mine expired too & i just renewed - when the codes arrive, it will start your free year when you apply it
If I rememeber correctly, in the past, I got the PS+LR yearly subscription before the codes arrived, and I became subject of some early termination fee. I had to call customer service and convince them to switch my account to the all apps version without losing money.
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I'm so glad for the good news but, once again, the change in criteria counts me out, as I fall short of the required 6k downloads for all apps. (Same happened when the criteria changed from 500 uploads).
I think I'm maybe going to let the full program go, and just take the free option for Photoshop/Lightroom, as I'm otherwise unable to benefit. My question is whether last years' code is still valid, and can I add this before receiving this years' code. If so, where can I find it?
Alternatively, can there be some kind of discount for those of us that want the full program but just miss out on the qualification? It feels like there is a group of us simply not benefiting in any way and just paying our monthly subscription regardless of the generous offer that Adobe is making.
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Wow thanks Mat and Adobe Team!!! :) :)
Got over 4000 downloads and 26 new uploads in 2022, so it looks good :). At the same time I deleted a few images in 2022 (they went somewhere else for exclusive usage), so I hope those don't count into the amount of new uploads, otherwise I might be below 20 ::)
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Does anyone received complimentary code yet? My photography plan has expired today and wondering what to do.
Nobody has yet. Read the post literally 2 above yours.
Best option likely to pay for a month or two while you wait.
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Does anyone received complimentary code yet? My photography plan has expired today and wondering what to do.
The bonus codes have not been distributed yet.
-Mat Hayward
Hello Mat,
Can you please tell us when the redeem codes are available? My photoshop subscription is about to expire next week, so I would really appreciate to know when the codes are available. Thank you in advance for your reply.
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Does anyone received complimentary code yet? My photography plan has expired today and wondering what to do.
Nobody has yet. Read the post literally 2 above yours.
Best option likely to pay for a month or two while you wait.
U can't buy Photography plan only for 1 or 2 months. You can pay monthly, but you are committed to subscribe it for 1 year. So once you buy it, u can't cancel it for 1 year
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Does anyone received complimentary code yet? My photography plan has expired today and wondering what to do.
Nobody has yet. Read the post literally 2 above yours.
Best option likely to pay for a month or two while you wait.
U can't buy Photography plan only for 1 or 2 months. You can pay monthly, but you are committed to subscribe it for 1 year. So once you buy it, u can't cancel it for 1 year
You can still redeem your free code after 2 months and don't have to pay for the rest of the year ( + 2 months)
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I've qualified for this in the past but never used it - either my computer wasn't up to speed or it was too much trouble to bother. I didn't submit anything during 2021 so could't qualify for 2022. Last year I decided to submit some images just to qualify for this program so I can see how different the current version of PS is compared to my old CS4 version - which still works as long as I don't update my computer too much. Was glad to see this continued and hope to try it out one of these days. Adobe is the only agency that is increasing sales lately and therefore the only one really worth contributing to ATM.
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. Adobe is the only agency that is increasing sales lately and therefore the only one really worth contributing to ATM.
even for those were that is true, another question is whether other sources are remaining steady - eg my SS sales are consistently 2-3 times AS sales. so it's worth continuing to submit to more than AS even if that margin was narrowing. not submitting to other sites just makes it a self fulfilling prophecy
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...my SS sales are consistently 2-3 times AS sales. so it's worth continuing to submit to more than AS even if that margin was narrowing.
Is your portfolio the same size at SS and AS?
I can see it's 47,340 at SS but at AS you can only see the first 10k of anyone's portfolio.
If the port size is substantially different, it would be more accurate to adjust the sales for the site with the larger portfolio to make a like-to-like comparison.
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Thanks Mat & Adobe! 🥳 🎉 Good news indeed!
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...my SS sales are consistently 2-3 times AS sales. so it's worth continuing to submit to more than AS even if that margin was narrowing.
Is your portfolio the same size at SS and AS?
I can see it's 47,340 at SS but at AS you can only see the first 10k of anyone's portfolio.
If the port size is substantially different, it would be more accurate to adjust the sales for the site with the larger portfolio to make a like-to-like comparison.
true, my AS is about 1/2 that on SS, but my submissions are mostly the same, so what i'd really need to know is what % of total actually sell. is AS rejecting images that won't sell on either site? i dont know that, or even have an estimate, so size to size isnt any more accurate with so many more unknowns
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The 2022 bonus program for Adobe Stock contributors has been confirmed!
"Contributors located in countries where the apps are not available are excluded from the Bonus Program" Thank you for taking care of your artists. Now we will have to use Adobe's competitor soft...
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Now we will have to use Adobe's competitor soft...
There is actually no such robust and high end software(s) other than the apps of Adobe Creative Cloud.
I have experimented on many but have reverted back. So good luck to you.
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So good luck to you.
Thank you! People can find a way out of any situation. And there is a wide variety of software now. including based on AI. Good luck!
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The 2022 bonus program for Adobe Stock contributors has been confirmed!
"Contributors located in countries where the apps are not available are excluded from the Bonus Program" Thank you for taking care of your artists. Now we will have to use Adobe's competitor soft...
One more weird situation is when people are actually moved to another country. What's about them?
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The 2022 bonus program for Adobe Stock contributors has been confirmed!
"Contributors located in countries where the apps are not available are excluded from the Bonus Program" Thank you for taking care of your artists. Now we will have to use Adobe's competitor soft...
Does Adobe banned its products for russian users?
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The 2022 bonus program for Adobe Stock contributors has been confirmed!
"Contributors located in countries where the apps are not available are excluded from the Bonus Program" Thank you for taking care of your artists. Now we will have to use Adobe's competitor soft...
Does Adobe banned its products for russian users?
I hope they did.
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The 2022 bonus program for Adobe Stock contributors has been confirmed!
"Contributors located in countries where the apps are not available are excluded from the Bonus Program" Thank you for taking care of your artists. Now we will have to use Adobe's competitor soft...
Does Adobe banned its products for russian users?
I hope they did.
lol. I just want to be assure for this fact before big laugh :):)
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Matt, can you clarify if there will be no codes for Russian contributors?
And what about those who moved to another country? How can they get the codes? What is needed to prove relocation?
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The 2022 bonus program for Adobe Stock contributors has been confirmed!
"Contributors located in countries where the apps are not available are excluded from the Bonus Program" Thank you for taking care of your artists. Now we will have to use Adobe's competitor soft...
Does Adobe banned its products for russian users?
I hope they did.
They must have done it. It's just common sense.
It's not in Adobe's interest to contribute to Putin's propaganda or seen as fueling his criminal war machine.
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It's not in Adobe's interest to contribute to Putin's propaganda or seen as fueling his criminal war machine.
Putin's propaganda already have a wide variety of options. From third-party resellers and buyout licenses (yes!) to de facto legalized piracy.
But you are talking about your colleagues, microstock contributors, who just want to do things right. Remember, codes are distributed inside the industry. How can you imagine propaganda on the Adobe Stock, for example?
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It's not in Adobe's interest to contribute to Putin's propaganda or seen as fueling his criminal war machine.
Putin's propaganda already have a wide variety of options. From third-party resellers and buyout licenses (yes!) to de facto legalized piracy.
But you are talking about your colleagues, microstock contributors, who just want to do things right. Remember, codes are distributed inside the industry. How can you imagine propaganda on the Adobe Stock, for example?
1. Russians contributors are paying taxes from earnings made from microstock, using tools made by Adobe. Their taxes are used wage war on Ukraine, to destroy cities, to kill civilians, to torture, to rape and plunder.
Adobe surely doesn't want to be associated with that.
2. All the propaganda memes below (and many more flooding the internet) were most probably created using Adobe products.
Potentially giving tools for free to such "artists", and enabling Putin's propaganda is too risky.
Adobe surely doesn't want to be associated with that.
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Does Adobe banned its products for russian users?
I hope they did.
They must have done it. It's just common sense.
It's not in Adobe's interest to contribute to Putin's propaganda or seen as fueling his criminal war machine.
If someone has violated a crime, is it necessary to put all his relatives, friends, neighbors, classmates and so on in jail?
If he committed a crime with a hammer, should all his countrymen be banned from selling hammers?
"Just common sense"?
Dear colleagues! Let's look in the mirror more often, Let's not get into xenophobia and politics, but discuss issues related to microstocks.
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I think we should avoid this discussion here :)
1 - You may be right, but not everything is so simple. Starting with the fact that the taxes of the contributor are nothing compared to the industrial exports from RU to the US and the EU, which are still working (I'm not talking about oil and gas). Ending with the fact that half of the contributors pay only local taxes, which are not distributed to government needs
2 - Please remove the pics :) It's mostly done with online tools or warez, and it's always been that way. But I want to say that this is not done by the contributors, who are much more open, active and supportive. Really, I don't know a single one who accepts this aggression
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Does Adobe banned its products for russian users?
I hope they did.
They must have done it. It's just common sense.
It's not in Adobe's interest to contribute to Putin's propaganda or seen as fueling his criminal war machine.
If someone has violated a crime, is it necessary to put all his relatives, friends, neighbors, classmates and so on in jail?
If he committed a crime with a hammer, should all his countrymen be banned from selling hammers?
"Just common sense"?
Dear colleagues! Let's look in the mirror more often, Let's not get into xenophobia and politics, but discuss issues related to microstocks.
We don't send them to jail, but we don't do business with them as long as they continue to support directly or indirectly those criminals who killed their fomer buddies by smashing their heads with a sledgehammer (among many other atrocities).
We don't do business with them as long as they continue to support the bosses (read Putin) who ordered those atrocities.
It's just common sense.
PS. That trash requires some illustration skills, so it's very probable that illustration tools (very possible from Adobe too) were used to create that.
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It's not in Adobe's interest to contribute to Putin's propaganda or seen as fueling his criminal war machine.
Putin's propaganda already have a wide variety of options. From third-party resellers and buyout licenses (yes!) to de facto legalized piracy.
But you are talking about your colleagues, microstock contributors, who just want to do things right. Remember, codes are distributed inside the industry. How can you imagine propaganda on the Adobe Stock, for example?
Russians write that Crimea is Russia. In fact, Crimea is Ukraine!
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MatHayward, on how many computers can I install Adobe Premiere?
And where can I find a new code, at what address?
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MatHayward, on how many computers can I install Adobe Premiere?
And where can I find a new code, at what address?
As far as I understand, you can have it installed on as many computers as you want. You can have it active on two computers simultaneously. I recommend you double check at adobe.com to make sure.
Thanks,
Mat Hayward
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As difficult and heartbreaking as the situation is, could we please keep politics out of this thread?
Or maybe open an offtopic thread about the subject.
Personally I believe our Russian colleagues do not support the war. Artists and creatives are usually supporters of freedom, peace, lgbt rights…etc…
I see them as additional victims of Putins oppression and war, but that is just my 2 cents.
But a perhaps if someone opens a different thread we can collect information and share our opinions peacefully and constructively.
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Personally I believe our Russian colleagues do not support the war. Artists and creatives are usually supporters of freedom, peace, lgbt rights…etc…
Except for the illustrators who created those propaganda memes, as you can see above. ;)
I don't see a reason for your wishful thinking.
Microstock is a side job for a large majority of the contributors, Russian inclusive.
Besides those propagandist illustrators, I wouldn't be surprised to find out that even people working directly in the Russian war industry do microstock to supplement their income.
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As difficult and heartbreaking as the situation is, could we please keep politics out of this thread?
Or maybe open an offtopic thread about the subject.
Personally I believe our Russian colleagues do not support the war. Artists and creatives are usually supporters of freedom, peace, lgbt rights…etc…
I see them as additional victims of Putins oppression and war, but that is just my 2 cents.
But a perhaps if someone opens a different thread we can collect information and share our opinions peacefully and constructively.
I myself would also be interested in a peaceful and constructive exchange with our Russian colleagues.
I assume that not the entire population is behind Putin, but certainly not everyone has the opportunity to leave the country.
Not to mention any public protest.
Whether that is possible here, I have my doubts.
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Personally I believe our Russian colleagues do not support the war.
Naivete 100%. There, 90-95% of people are poisoned by propaganda. Of course, some may not support the war in the literal sense, but ask them whose Crimea and Donbass and most will tell you that this is Russia. Putin's support there is huge. Almost all stockers from Russia, in the description of the photo from Crimea they write that Crimea is Russia. This is propaganda, this is support for terrorism, occupation, war and genocide of the Ukrainian people.
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Guys, you are not helping Ukraine by flooding the thread. I'd say, you do exactly the opposite.
Sorry, this is my last words about it here
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MatHayward, on how many computers can I install Adobe Premiere?
And where can I find a new code, at what address?
As far as I understand, you can have it installed on as many computers as you want. You can have it active on two computers simultaneously. I recommend you double check at adobe.com to make sure.
Thanks,
Mat Hayward
i've always had it installed on 3 computers, rarely use it even on 2. in those cases it works fine
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Personally I believe our Russian colleagues do not support the war.
Naivete 100%. There, 90-95% of people are poisoned by propaganda. Of course, some may not support the war in the literal sense, but ask them whose Crimea and Donbass and most will tell you that this is Russia. Putin's support there is huge. Almost all stockers from Russia, in the description of the photo from Crimea they write that Crimea is Russia. This is propaganda, this is support for terrorism, occupation, war and genocide of the Ukrainian people.
Among those who don’t support the war, can they say so publicly? Even on an anonymish forum like MSG? Or will they end up arrested?
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Personally I believe our Russian colleagues do not support the war.
Naivete 100%. There, 90-95% of people are poisoned by propaganda. Of course, some may not support the war in the literal sense, but ask them whose Crimea and Donbass and most will tell you that this is Russia. Putin's support there is huge. Almost all stockers from Russia, in the description of the photo from Crimea they write that Crimea is Russia. This is propaganda, this is support for terrorism, occupation, war and genocide of the Ukrainian people.
Among those who don’t support the war, can they say so publicly? Even on an anonymish forum like MSG? Or will they end up arrested?
You rested only on the word war. Russians support the fascist regime and Putin, support the occupation of Crimea and Donbass, support Putin's demands for peace. This is enough for the Putin regime to do whatever it wants.
Of course there are 5%, maybe 10% of those who do not support all evil. But what is 10%? Any Russian stoker who writes in his stock photo that Crimea is Russia is already an accomplice in Russia's crimes.
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Guys, you are not helping Ukraine by flooding the thread. I'd say, you do exactly the opposite.
Sorry, this is my last words about it here
No worries.
The real help for Ukraine comes from actual donations and from constantly asking for sanctions against Ruscism to be widely implemented and maintained.
That includes restrictions against the use of "western" products like Adobe software. Isn't their propaganda claiming that "the West" is corrupt and decaying? Is so, they shouldn't even need Adobe products.
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Its fairly pointless blocking software as its so easy to get around.
All (most at least!) of us pay for rent or buy the software we use but a 30 second look on the torrent sites and i could find a working version of Adobe CC apps, Resolve and pretty much anything else to download. Block the legal version they'll just all switch to that (if they dont already). Most of the big torrent sites are Russian and have been for decades.
Sanctions on public available software really don't work in areas with little or no IP/copyright enforcement.
Given this is a country that literally stole several hundred aircraft last year with full assistance of the government i suspect following up on IP theft to a hostile nation isnt going to be high on their list of priorities.
Worrying about the above gets nobody anywhere - just have to accept its happening and not let it get to you.
OK. Back to topic.
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my bad
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The real help for Ukraine comes from actual donations and from constantly asking for sanctions against Ruscism to be widely implemented and maintained.
I am donating, you are flooding the thread
Excellent 👏👏👏! I am also donating.
But it looks to me that you can't refrain from contributing to the "flood", despite saying that you said your last word, a few posts above ;)
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When is the Blue Bar appearing? I need to redeem the code to continue to use my Adobe Illustrator which has just expired today.
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When is the Blue Bar appearing? I need to redeem the code to continue to use my Adobe Illustrator which has just expired today.
Lucky you. I have a two-week uptime already and unclear prospects
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When is the Blue Bar appearing? I need to redeem the code to continue to use my Adobe Illustrator which has just expired today.
Lucky you. I have a two-week uptime already and unclear prospects
Sorry, you mean your Adobe software were expired for 2 weeks already and you are currently waiting for the code, but unsure when it will arrive? Is that what you are trying to say?
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Sorry, you mean your Adobe software were expired for 2 weeks already and you are currently waiting for the code, but unsure when it will arrive? Is that what you are trying to say?
That's right. Also, I am not sure if I will actually get the code. But we discussed it on previous two pages and it is safe to skip
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When is the Blue Bar appearing? I need to redeem the code to continue to use my Adobe Illustrator which has just expired today.
Take a look at the Adobe Stock Contributor portal now. If you qualified for the bonus code, you should now see the blue redemption bar. Congratulations to everyone who qualified and THANK YOU for being such an important part of Adobe Stock!
Without you, there is no us.
-Mat Hayward
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Sorry, you mean your Adobe software were expired for 2 weeks already and you are currently waiting for the code, but unsure when it will arrive? Is that what you are trying to say?
That's right. Also, I am not sure if I will actually get the code. But we discussed it on previous two pages and it is safe to skip
LOL. My adobe is expired for 2 weeks as well. Tried all other photo editing alternatives on Mac, but they all are crap, but finally adobe gift has come today :D
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When is the Blue Bar appearing? I need to redeem the code to continue to use my Adobe Illustrator which has just expired today.
Take a look at the Adobe Stock Contributor portal now. If you qualified for the bonus code, you should now see the blue redemption bar. Congratulations to everyone who qualified and THANK YOU for being such an important part of Adobe Stock!
Without you, there is no us.
-Mat Hayward
Thank you :)
Next payment is now in march 2024 :)
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Take a look at the Adobe Stock Contributor portal now. If you qualified for the bonus code, you should now see the blue redemption bar. Congratulations to everyone who qualified and THANK YOU for being such an important part of Adobe Stock
Mat, what about the Russian contributors, who moved out? I don't see my code :(
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Thank you! One year of Adobe after effects for me!!!
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When is the Blue Bar appearing? I need to redeem the code to continue to use my Adobe Illustrator which has just expired today.
Take a look at the Adobe Stock Contributor portal now. If you qualified for the bonus code, you should now see the blue redemption bar. Congratulations to everyone who qualified and THANK YOU for being such an important part of Adobe Stock!
Without you, there is no us.
-Mat Hayward
If I redeem now it will just get tacked on to the current subscription from last year? Or do I need to wait until next December/January to redeem?
Thanks again Mat and Adobe.
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When is the Blue Bar appearing? I need to redeem the code to continue to use my Adobe Illustrator which has just expired today.
Take a look at the Adobe Stock Contributor portal now. If you qualified for the bonus code, you should now see the blue redemption bar. Congratulations to everyone who qualified and THANK YOU for being such an important part of Adobe Stock!
Without you, there is no us.
-Mat Hayward
If I redeem now it will just get tacked on to the current subscription from last year? Or do I need to wait until next December/January to redeem?
Thanks again Mat and Adobe.
As long as the subscription you are redeeming for is the exact same as your current plan, the expiration date should extend out an additional year if redeemed now.
-Mat
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As long as the subscription you are redeeming for is the exact same as your current plan, the expiration date should extend out an additional year if redeemed now.
And mine did - thank you Adobe - but it took a little while after I redeemed the code for the expiration date to change from 2023 to 2024. I logged out and in again, refreshed the page - but I don't think it was anything I did, just needed a little more patience :)
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Great! Thank you Adobe and Mat!
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As long as the subscription you are redeeming for is the exact same as your current plan, the expiration date should extend out an additional year if redeemed now.
And mine did - thank you Adobe - but it took a little while after I redeemed the code for the expiration date to change from 2023 to 2024. I logged out and in again, refreshed the page - but I don't think it was anything I did, just needed a little more patience :)
I think that is a normal experience. Thanks for sharing Jo Ann. After redeeming, give it around 5 minutes or so before you can expect to see the expiration date for your subscription to update.
-Mat
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Thanks a lot Adobe :-* !!!
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Thanks a lot Adobe :-* !!!
just redeemed - no delay in setting expiration to 2024
thanks again Adobe!
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Thank you! Life is good! :)
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When is the Blue Bar appearing? I need to redeem the code to continue to use my Adobe Illustrator which has just expired today.
Take a look at the Adobe Stock Contributor portal now. If you qualified for the bonus code, you should now see the blue redemption bar. Congratulations to everyone who qualified and THANK YOU for being such an important part of Adobe Stock!
Without you, there is no us.
-Mat Hayward
Thanks a ton. Though I made the purchase previous week as my subscription was expired. will redeem it soon.
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When is the Blue Bar appearing? I need to redeem the code to continue to use my Adobe Illustrator which has just expired today.
Take a look at the Adobe Stock Contributor portal now. If you qualified for the bonus code, you should now see the blue redemption bar. Congratulations to everyone who qualified and THANK YOU for being such an important part of Adobe Stock!
Without you, there is no us.
-Mat Hayward
If I redeem now it will just get tacked on to the current subscription from last year? Or do I need to wait until next December/January to redeem?
Thanks again Mat and Adobe.
As long as the subscription you are redeeming for is the exact same as your current plan, the expiration date should extend out an additional year if redeemed now.
-Mat
Hi Mat, so if I'm a few months in to an existing Adobe Bonus full package code (not a paying sub) and I now have a link to a new code I can trigger it now and it'll just extend the date... no need to wait until my current one expires in Oct? Cheers
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Thank you Adobe & Mat! :)
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Thanks Adobe, it is very much appreciated
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Woo hoo, I see it! Some incentive to keep uploading. Thanks Adobe!
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Well, in the end, with the change from euros to dollars that Adobe is going to do, I am paying for the programs in the end with the drop in income.
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Among those who don’t support the war, can they say so publicly? Even on an anonymish forum like MSG?
you can see plenty of those spamming comments on russian social media sites ( even so it is hard to tell percentage of ukrainian/western bots vs real russian citizens)
also you may want to expand your question and try to check out what's up with ukranians who refuse participating in the war
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Just tried to redeem the bonus code but it doesn't work.
The link in the blue bar links to adobepartneroffer.com which doesn't seem to exist. Is this an old code or is the redeem site down?
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Just tried to redeem the bonus code but it doesn't work.
The link in the blue bar links to adobepartneroffer.com which doesn't seem to exist. Is this an old code or is the redeem site down?
I'm getting the same error today 4/14/23 :(
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I qualified but I never got the code, what can i do? I contacted support multiple times and got nothing.
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Just tried to redeem the bonus code but it doesn't work.
The link in the blue bar links to adobepartneroffer.com which doesn't seem to exist. Is this an old code or is the redeem site down?
I'm getting the same error today 4/14/23 :(
Same problem here.
I've been trying to contact Adobe but got no answer and now my plan has expired. In the chat of creative cloud app they close the conversation every time before someone from support for contributors shows up, "sorry, we are closed" after having me waiting for hours, and all I got after all those days trying to contact them was an e-mail, yesterday, saying my suscription has expired and inviting me to pay, with more than 18.500 downloads last year.
What's up people from Adobe?!
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It seems like it's a broken link. I still have till September before I need to update so I hadn't checked it.
I've tried a couple of browsers and it returns the error below.
@MatHayward Mat, is this being looked into.... cheers.
-------------------
This site can’t be reachedCheck if there is a typo in www.adobepartneroffer.com (http://www.adobepartneroffer.com).
DNS_PROBE_FINISHED_NXDOMAIN
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Mat Hayward has shared his email address in many threads in this forum - I'd suggest contacting him that way if you'd like his assistance:
MSG thread on support delay (https://www.microstockgroup.com/fotolia-com/very-long-delay-from-adobe-contributor-support-!!!/msg558573/#msg558573)
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Hi everyone,
Thanks for the updates and emails. We are looking into this and I'll provide an update when I have some information to provide.
-Mat Hayward
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Thank you Mat for checking on that issue.
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Hi everyone,
Thanks for the updates and emails. We are looking into this and I'll provide an update when I have some information to provide.
-Mat Hayward
Thanks Mat
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I see some progress. At least the web site responding.
"We Apologize for the Inconvenience.
We are currently experiencing technical difficulties. We are working to resolve the issue as quickly as possible. Please check back soon."
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If finally got the email from Adobe support
"We apologize for the inconvenience.
We are currently experiencing technical difficulties with the redemption of the bonus codes. We are working to resolve the issue as quickly as possible.
Please be patient until the problem is fixed."
It's funny that they marked my case as resolved
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If finally got the email from Adobe support
"We apologize for the inconvenience.
We are currently experiencing technical difficulties with the redemption of the bonus codes. We are working to resolve the issue as quickly as possible.
Please be patient until the problem is fixed."
It's funny that they marked my case as resolved
The question is, did anyone else was able to redeem it's 2023 code? If not it seems it was a hasty decision to give them away anyway but weren't prepared for it. Otherwise you are just having bad luck I guess.
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The question is, did anyone else was able to redeem it's 2023 code? If not it seems it was a hasty decision to give them away anyway but weren't prepared for it. Otherwise you are just having bad luck I guess.
Yes, I have all apps active for one more year.
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I was able to redeem my code (shortly after they were issued). I would assume this is just a bug - like the one where tax forms weren't available for a while - where they aren't treating it as a high priority problem.
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Thanks for the updates and emails. We are looking into this and I'll provide an update when I have some information to provide.
Hello Mat,
Do you have any updates? I cannot use Adobe Photoshop any more without a license.
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Thanks for the updates and emails. We are looking into this and I'll provide an update when I have some information to provide.
Hello Mat,
Do you have any updates? I cannot use Adobe Photoshop any more without a license.
No updates to share yet, I'll be sure to post here when there is news.
Thank you,
Mat Hayward
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Thanks for the updates and emails. We are looking into this and I'll provide an update when I have some information to provide.
Hello Mat,
Do you have any updates? I cannot use Adobe Photoshop any more without a license.
No updates to share yet, I'll be sure to post here when there is news.
Thank you,
Mat Hayward
There you go Unamas. An answer that really helps you :)
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Thanks for the updates and emails. We are looking into this and I'll provide an update when I have some information to provide.
Hello Mat,
Do you have any updates? I cannot use Adobe Photoshop any more without a license.
No updates to share yet, I'll be sure to post here when there is news.
Thank you,
Mat Hayward
25 days without a license with +18K downloads last year. Thank God Adobe is treating this issue with “highest priority”.
I am sure that tasks such as repairing links, generating codes and distributing them to users who meet certain conditions must be much more complicated than it seems if a company like Adobe cannot handle this more easily. But this issue is causing a drastic disruption of my workflow so, at this point, where I have already spent my annual vacation period waiting for a code, I would greatly appreciate some kind of clue whether it's going to be fixed or not – and when. If this is not to much to ask for.
Thanks.
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Something started to work, but now I'm stuck on "This code has already been redeemed" when I try to redeem the code on https://redeem.adobe.com/
Obviously I didn't redeem it before :(
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Something started to work, but now I'm stuck on "This code has already been redeemed" when I try to redeem the code on https://redeem.adobe.com/
Obviously I didn't redeem it before :(
We are looking into this. I'll provide an update asap.
Thank you,
Mat
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Something started to work, but now I'm stuck on "This code has already been redeemed" when I try to redeem the code on https://redeem.adobe.com/
Obviously I didn't redeem it before :(
We are looking into this. I'll provide an update asap.
Thank you,
Mat
The issue described above has been resolved. If you are still having trouble redeeming your code, please reach out via the contact us link found at the bottom of the Adobe Stock Contributor Portal.
thank you,
Mat Hayward
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Thank you Mat. I finally got my license :)
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i have redeemed my code too! :D
it's been two weeks now that I only have sales on Mondays,Thursdays and Fridays,on the other hand March was my BME with more than double the previous BME.
Since I started in 2018,Adobe has been the only agency where I've made more money each year,and keep growing,although i haven't had sales of 2 usd or more since last November.
Thank you Adobe! :)
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i have redeemed my code too! :D
it's been two weeks now that I only have sales on Mondays,Thursdays and Fridays
Your other buyers and I got together and decided to golf on Wednesdays. ;D
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i have redeemed my code too! :D
it's been two weeks now that I only have sales on Mondays,Thursdays and Fridays
Your other buyers and I got together and decided to golf on Wednesdays. ;D
Oh that’s why!You can't go on Sunday? :D
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Great news! Sadly I never qualify. I'm still selling though.
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250-5,999 downloads during the calendar year, you qualified to receive a complimentary code for one-year plan from these options: Creative Cloud Photography (20GB), Illustrator, InDesign, Premiere Pro, or After Effects.
Only contributors active in 2022 are eligible for the bonus. To be considered active, you must have uploaded and had approved a minimum of 20 new assets in the calendar year, 2022.
Hardly asking for very much, for a free subscription? 20 new assets and 250 DLs?
Just looking at what it takes to be considered active. 20 new assets? :) The DLs take care of themselves.
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I've unlocked the thread. Let's try to keep it on topic.
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I've unlocked the thread. Let's try to keep it on topic.
Totally agree,thanks!
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one post was removed. Please keep politics out of this thread. You can start a new thread if you have a politcal question. Things get so derailed so quickly otherwise.
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one post was removed. Please keep politics out of this thread. You can start a new thread if you have a politcal question. Things get so derailed so quickly otherwise.
Thanks!
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one post was removed. Please keep politics out of this thread. You can start a new thread if you have a politcal question. Things get so derailed so quickly otherwise.
I created a new topic. The topic is not about politics, but about the prices for adobe programs for different countries.
I hope Matt Hayward will answer the authors of this forum.
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Something started to work, but now I'm stuck on "This code has already been redeemed" when I try to redeem the code on https://redeem.adobe.com/
Obviously I didn't redeem it before :(
We are looking into this. I'll provide an update asap.
Thank you,
Mat
The issue described above has been resolved. If you are still having trouble redeeming your code, please reach out via the contact us link found at the bottom of the Adobe Stock Contributor Portal.
thank you,
Mat Hayward
Hello Mat! The issue is still not resolved. When I click on the blue bar I get an error message:
"We are experiencing a network outage which is impacting your partner offer. We do not have an estimated timeline for resolution yet, but it's being treated with the highest priority.
Our sincerest apologies for the inconvenience and thank you for your patience. Please check back soon. "
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Something started to work, but now I'm stuck on "This code has already been redeemed" when I try to redeem the code on https://redeem.adobe.com/
Obviously I didn't redeem it before :(
We are looking into this. I'll provide an update asap.
Thank you,
Mat
The issue described above has been resolved. If you are still having trouble redeeming your code, please reach out via the contact us link found at the bottom of the Adobe Stock Contributor Portal.
thank you,
Mat Hayward
Hello Mat! The issue is still not resolved. When I click on the blue bar I get an error message:
"We are experiencing a network outage which is impacting your partner offer. We do not have an estimated timeline for resolution yet, but it's being treated with the highest priority.
Our sincerest apologies for the inconvenience and thank you for your patience. Please check back soon. "
It was resolved.
They have experienced another issue with the redemptions so it's temporarily down again. Should be back up and running soon. Thanks for your patience.
-Mat Hayward
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It was resolved.
They have experienced another issue with the redemptions so it's temporarily down again. Should be back up and running soon. Thanks for your patience.
Word of the day:
Being taken for a jerk is annoying, even when it's true, but I don't know if a big jerk realizes that?
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Hi Mat!
When will the problem be resolved?
When I click on the blue bar, I get an error message:
"We are experiencing a network outage that is impacting your partner offering. We do not yet have an estimated timeline for resolution, but it is being treated with the highest priority.
Our sincere apologies for the inconvenience and thank you for your patience. Please come back soon
I need to redeem the code because my subscription has expired
Thanks
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Hi Mat!
When will the problem be resolved?
When I click on the blue bar, I get an error message:
"We are experiencing a network outage that is impacting your partner offering. We do not yet have an estimated timeline for resolution, but it is being treated with the highest priority.
Our sincere apologies for the inconvenience and thank you for your patience. Please come back soon
I need to redeem the code because my subscription has expired
Thanks
Hopefully very soon. I'll post here when it's fixed.
Thanks for your patience,
Mat
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Hi @MatHayward,
I am eligible for the Adobe bonus, but I have not received any notification with code :(
User: Bymandesigns
Thanks!
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Any progress? My renewal time approaches. The blue bar keeps tempting me to click.
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Any progress? My renewal time approaches. The blue bar keeps tempting me to click.
Progress? Last announce was in february 2023, I don't think you can have any progress in... probably next six months
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I've never received the code this year. Everybody got it already? Maybe I didn't qualify.
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I received an invitation to several videos from adobe. But why so few?
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Hello Mat,
I hope you are still following this thread because I have a question :)
If I redeem my complimentary single app plan now, could I upgrade it to all apps plan by paying the difference? Or would I still have to pay the full price for all apps plan even though I have a year of complimentary single app membership?
I hope the question was clear enough.
Thanks in advance for the answer if you are around.
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Hello Mat,
I hope you are still following this thread because I have a question :)
If I redeem my complimentary single app plan now, could I upgrade it to all apps plan by paying the difference? Or would I still have to pay the full price for all apps plan even though I have a year of complimentary single app membership?
I hope the question was clear enough.
Thanks in advance for the answer if you are around.
Thanks for the question. No, you cannot use a single app bonus code to offset the cost of an all apps plan.
-Mat Hayward
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Without you, there is no us.
-Mat Hayward
With AI there is no me. Give us an opt-out for AI.
Also explain clearly what "training" means in the context of your AI system. Does it involve taking parts of current images to create new ones?
Hopefully AI will kill Adobe's software market share. Someone will create an engine that uses a rival software to do everything Adobe currently does. How does that sound? Sounds like a real possibility to me. Users won't have to know how to use the software. They will just guide it to produce the product they want with text or voice commands. Potentially one piece of software on some cloud somewhere in the world could pump out thousands of business documents a day. AI will take care of balance and form, quality control and output standards. I can imagine business persons just saying, I need a three fold A4 pamphlet and AI will guide them through it.
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Hi Mat
Am really hoping you follow this thread as I can't seem to resolve my issue through the usual channels. My previous redemption code is about to expire and I have a blue banner saying I'm eligible for a new one but when I click on it I get the message "APO codes not available for this product". I currently have the Creative Cloud All Apps 100GB plan. I sent a message via the "contact us" page 3 weeks ago but haven't received a reply and twice tried the online chat but they've been unable to help me. I now only have 3 days left to apply a new code so am really hoping you can advise me before I lose access to PS
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Hi Mat
Am really hoping you follow this thread as I can't seem to resolve my issue through the usual channels. My previous redemption code is about to expire and I have a blue banner saying I'm eligible for a new one but when I click on it I get the message "APO codes not available for this product". I currently have the Creative Cloud All Apps 100GB plan. I sent a message via the "contact us" page 3 weeks ago but haven't received a reply and twice tried the online chat but they've been unable to help me. I now only have 3 days left to apply a new code so am really hoping you can advise me before I lose access to PS
i have exactly the same problems, no reply to my emails, the chat can't help me. My subscription ends on thursday. Mat, it seems you are our last hope :(
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@RuthBlack and @Snowblood
Send me an email with the Adobe ID associated with your contributor account and I'll see what I can do.
email: [email protected]
Thanks,
Mat Hayward
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@RuthBlack and @Snowblood
Send me an email with the Adobe ID associated with your contributor account and I'll see what I can do.
email: [email protected]
Thanks,
Mat Hayward
Thank you, you got an email :)
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@RuthBlack and @Snowblood
Send me an email with the Adobe ID associated with your contributor account and I'll see what I can do.
email: [email protected]
Thanks,
Mat Hayward
Thanks very much Mat, I've sent you an email
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@Ruthblack: I've sent you a direct email with a replacement code.
@Snowblood: My colleague has sent you a replacement code in response to a support ticket you submitted.
Please check your emails. You should be all set.
Stay creative,
Mat Hayward
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@Ruthblack: I've sent you a direct email with a replacement code.
@Snowblood: My colleague has sent you a replacement code in response to a support ticket you submitted.
Please check your emails. You should be all set.
Stay creative,
Mat Hayward
Thanks for the fast help Mat, it worked great. The subscription has been successfully extended. Have a nice day :)
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@Ruthblack: I've sent you a direct email with a replacement code.
@Snowblood: My colleague has sent you a replacement code in response to a support ticket you submitted.
Please check your emails. You should be all set.
Stay creative,
Mat Hayward
Thanks very much Mat, all sorted now!
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my blue bar (free all apps) has gone.I did not use it. :-\
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my blue bar (free all apps) has gone.I did not use it. :-\
Yes, the blue bar was disabled earlier this week. The code is still valid. If you did not copy/save it, please contact support via the contact us link at the bottom of the portal and the team should be able to assist.
I would do this sooner, rather than later.
-Mat Hayward
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Thank you.Mat. :)