I've never seen this before in my sales overview: a little red "-" instead of a $ price. See attached screenshot.

Is this a refunded or cancelled sale or something? If so, since when does Adobe allow that?

Same thing happened to me today, it was video. Custom "sale", earning blank.

Can Mat explain it?

Same.Video sale. Contacted support, still no answer

Same here.  Just a red "-".

Quote from: panicAttack on March 09, 2023, 18:52
Same thing happened to me today, it was video. Custom "sale", earning blank.

Can Mat explain it?

We have identified the issue and are currently in the process of addressing it.

Thank you,

Mat Hayward

Quote from: MatHayward on March 10, 2023, 16:15

Quote from: panicAttack on March 09, 2023, 18:52
Same thing happened to me today, it was video. Custom "sale", earning blank.

Can Mat explain it?

We have identified the issue and are currently in the process of addressing it.

Thank you,

Mat Hayward

Thanks, can you shed any light on why it happened, and does it affect our earnings or is it just a visual glitch?

Any news on this, Mat?

I had 2.8$ credited for that video sale. No more details from support