Author Topic: Alamy Cleared Payment Became Uncleared? (Read 4221 times)

Orchidpoet · « **on:** July 21, 2021, 13:38 »

Today I have noticed that my cleared balance was reduced to a smaller amount, but I don't see any refunds. How can it be?

Firn · « **Reply #1 on:** July 21, 2021, 13:40 »

Did you check your pament for refunds waaaaaaay back? I once had a refund on Alamy for an image almost half a year after it sold.

ShadySue · « **Reply #2 on:** July 21, 2021, 14:10 »

It's always best to go to their forums directly. Many instances have been reported there, and Alamy have said it's a "technical issue".

https://discussion.alamy.com/topic/14633-licences-un-clearing/?do=findComment&comment=294737

What I don't know is how people knew their cleared sales had 'uncleared', unless they write daily notes.
Does it actually indicate the change on some stats page?

Orchidpoet · « **Reply #3 on:** July 22, 2021, 09:50 »

LOL, after I posted the initial message, the cleared balance appears to be normal today.

Sue, the only photography forum I participate is this one.

ShadySue · « **Reply #4 on:** July 22, 2021, 10:22 »

Quote from: Orchidpoet on July 22, 2021, 09:50

LOL, after I posted the initial message, the cleared balance appears to be normal today.

Sue, the only photography forum I participate is this one.

Fairy Nuff; but you don't need to participate, or even sign up, to join the Alamy forum, it's open for all to read.

Orchidpoet · « **Reply #5 on:** July 22, 2021, 11:42 »

Quote from: ShadySue on July 22, 2021, 10:22

Quote from: Orchidpoet on July 22, 2021, 09:50
LOL, after I posted the initial message, the cleared balance appears to be normal today.

Sue, the only photography forum I participate is this one.
Fairy Nuff; but you don't need to participate, or even sign up, to join the Alamy forum, it's open for all to read.

I know I know, except I have no interest to read more forums. Thanks for giving me great tips all the time.

HalfFull · « **Reply #6 on:** July 22, 2021, 15:15 »

Same happened to me. Dropped by about $35. Back again today though

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Author Topic: Alamy Cleared Payment Became Uncleared? (Read 4221 times)

Orchidpoet

Firn

ShadySue

Orchidpoet

ShadySue

Orchidpoet

HalfFull

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